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3. Maintenance
3-1 General warranty information
Your ExpressCard 500 has been designed to give you long service and needs only minimal regular maintenance. Please comply with the
instructions given below to ensure that it runs satisfactorily.
Keep your warranty cover!
The manufacturer’s warranty is subject to strict adherence to the routine servicing and maintenance instructions, and in
particular the printer cleaning cycles.
Any failure to follow the maintenance and servicing procedures described in this section voids the print head warranty.
MagTek declines any liability where there has been a failure to carry out required maintenance on the printer. The print head is a wearing
part and an extremely sensitive printer component. Its useful life can be seriously curtailed by the presence of dust, liquids or solids in
the printer’s immediate environment, on the print head or on the cards. Users must take all necessary precautions to insert only clean
cards, free of dust deposits or foreign bodies, into the machine.
The frequency and quality of cleaning are decisive factors enabling users to extend the print head’s useful life and to ensure excellent
print quality. Particular care must therefore be taken with cleaning. Users must comply with the servicing and maintenance instructions
as fully described in this section.
In addition, the use of MagTek brand ribbons (MagTek Genuine Ribbons) also ensures that your equipment operates properly. Use of
ribbons not approved by MagTek may as a consequence affect the quality and reliability of print jobs, produce low quality printed output
and even affect the printer’s operation. The manufacturer’s warranty does not cover physical damage or quality problems caused by
using non-MagTek approved ribbons.
MagTek provides replacement parts and consumables that you can refer to within this user guide or by visiting the
website at www.magtek.com.
