MAHLE RemotePRO Quick Start Manual Download

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4. Accessing the remote service.

From the terminal homepage or the pop-up bar of the diagnostic

application, click on the RemotePRO icon. Wait for the request
management portal to open.

From the RemotePRO portal, select the "Pending" tab and then the

desired vehicle. Select the type of remote service desired and fill out the
fields on the "Service Request" page. Press Send to confirm.

RemotePRO

SERVICE

Calibration

Summary of Contents for RemotePRO

Page 1: ...RemotePRO Quick Start Guide ...

Page 2: ...t supplied n Valid email address in the Settings Personal Account menu of the diagnostic application n Valid diagnosis license and sufficient credit from MAHLE Coins in the Settings System License menu of the diagnostic application n Diagnostic terminal with active Internet connection n Disconnect any diagnostic VCI from the OBD socket Meet the following initial conditions ...

Page 3: ... Internet access Please see the user manual for Wi Fi configuration 2 Login to the device For the first installation only enter the SN User name and KEY Password printed on the back of the RemotePRO in the Settings Personal RemotePRO Account section of the diagnostic application USER 00001 PASSWORD ...

Page 4: ...ition connect the battery maintainer to the vehicle and start it Next turn the ignition key to the ON position and connect RemotePRO s OBD cable to the vehicle RemotePRO is now started and a remote service request can be sent OFF ON OBD ...

Page 5: ...click on the RemotePRO icon Wait for the request management portal to open From the RemotePRO portal select the Pending tab and then the desired vehicle Select the type of remote service desired and fill out the fields on the Service Request page Press Send to confirm RemotePRO RemotePRO SERVICE Calibration ...

Page 6: ...5 A chat is initiated on the device and within moments a remote service operator makes contact to provide instructions and proceed with the requested action CHAT ...

Page 7: ...finished the technician sends a Report of the intervention to the email address associated to the device In case of complex proce dures be sure to keep the vehicle charged through the battery maintainer REPORT ...

Page 8: ...available in additional languages scan the QR code to download This card is a Quick Start Guide and is not meant to substitute for an instruction manual For additional information or more detailed instructions please refer to the user manual using the provided QR Code them ...