B A X I P O T T E R T O N
A Trading Division of Baxi Heating UK Ltd
Brownedge Road Bamber Bridge Preston Lancashire PR5 6UP
After Sales Service 08701 655 644 Technical Enquiries 08706 049 049
Website www.baxipotterton.co.uk
company
Publication No.
5115811 - Iss.
2
(05/2005)
Serial Number
Date of Installation
Installer Details (name, address and contact number(s)
Please complete the boxes below
heateam
heateam
is the national customer service division of
Baxi Potterton providing a free warranty service within
12 months of installation of your boiler. If your installer is
unable to rectify your boiler fault, by contacting one of
our friendly advisors we can arrange an engineer if
required.
When calling
heateam
it would be helpful if you could
have the following information to hand:
1
boiler serial number.
2
boiler make and model number.
3
Your installer name and address details.
4
Proof of purchase (if you do not have the
boiler serial number).
heateam
will verify the boiler age via the serial number
and offer a free warranty service within 12 months of
installation of the boiler. If you are unable to provide this
information or the boiler has been installed for over 15
months,
heateam
will charge a competitive rate for the
repair. The engineer when visiting will verify if the boiler
is under the free 12 months warranty service, in this
case
heateam
will provide a full refund.
If you have contacted your installer and they are unable
to assist you at this time, please contact
heateam
.
heateam
is open Monday to Friday 8am - 6pm,
weekend 8.30am - 2pm.
Telephone
08701 655 644
*
*
To aid in continuous improvement and staff training, calls
to this line may be monitored or recorded.
