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4

Fault Indication

1. Your Main Combi 24 HE has three neon
indicators. The upper two function as boiler on and
fault indicators.

2. Depending on the nature of the fault the upper two
neons will illuminate, go off or flash.

3. There are five possible combinations, each
indicating one or more fault conditions. These are
described below.

A

The flue or flue terminal is blocked or obstructed in
some way, or there is an internal fault.

If there is no external blockage of the flue that can be
easily removed contact your Installer or Service
Engineer.

B

The circulating pump is faulty or the system pressure
has dropped. Check the system pressure (see page
7). If the pressure is in the normal range a pump fault
is indicated. Contact your Installer or Service
Engineer.

C

A fault on the boiler temperature sensor is indicated.
Contact your Installer or Service Engineer.

D

The primary system or the boiler has overheated.
Allow the boiler to cool. Turn the selector switch fully
anti-clockwise against the spring pressure to the
‘Reset’ position and hold for at least 2 seconds.

If this occurs repeatedly contact your Installer or
Service Engineer.

If the boiler does not relight after resetting it is
possible that the flue has overheated. Contact your
Installer or Service Engineer.

E

The burner has failed to light, or incomplete lighting
of the burner has occurred. Turn the selector switch
fully anti-clockwise against the spring pressure to the
‘Reset’ position and hold for at least 2 seconds.

If this occurs repeatedly contact your Installer or
Service Engineer.

If the boiler does not relight after resetting blockage
of the condensate drain or trap has occurred.
Contact your Installer or Service Engineer.

Burner On

Flame Failure

Power On

Off

Fast Flashing (2 every second)

On

A

Burner On

Flame Failure

Power On

Off

Slow Flashing (1 every 2 seconds)

On

B

Burner On

Flame Failure

Power On

Slow Flashing (1 every 2 seconds)

Slow Flashing (1 every 2 seconds)

On

C

Burner On

Flame Failure

Power On

Slow Flashing (1 every 2 seconds)

On

On

D

Burner On

Flame Failure

Power On

Off

On

On

E

Reset

Reset Position

Summary of Contents for Combi 24 HE

Page 1: ...ons 1993 No 3083 and is deemed to meet the requirements of Directive 92 42 EEC on the energy efficiency requirements for new hot water boilers fired with liquid or gaseous fuels Type test for purpose...

Page 2: ...eer visit either in warranty or out please call heateam on 08701 655 644 It would help if you had your boiler serial number when you call the serial number is shown on the back cover of this guide Ann...

Page 3: ...nd domestic hot water or clockwise to domestic hot water only 3 In either position the green power neon will illuminate Fig 2 4 Position i In this position the central heating will operate according t...

Page 4: ...selector switch fully anti clockwise against the spring pressure to the Reset position and hold for at least 2 seconds If this occurs repeatedly contact your Installer or Service Engineer If the boil...

Page 5: ...stic hot water can be adjusted by turning the control knob clockwise to increase up to a maximum of 65 C Fig 7 5 The temperature of the water is also dependent on the water flow rate and the temperatu...

Page 6: ...the Boiler 1 For short periods Turn the selector switch to the OFF position Fig 12 2 For long periods Turn off the selector switch Fig 12 electricity and gas supplies If your home is to be left unocc...

Page 7: ...d heateam can provide a competitive fixed price repair rate including parts labour and VAT To find out more call heateam on 08701 655 644 open Monday to Friday 8am 6pm weekend 8 30am 2pm An appointmen...

Page 8: ...oiler Take note of any warning labels on your boiler Your boiler should have the following minimum clearances for Safety and Maintenance Top 200mm Bottom 200mm Both sides 5mm Front 5mm In Operation 45...

Page 9: ...9 Fig 13 Fig 14 2 1 0 4 3 bar Reset Burner On Flame Failure Power On 200mm Min 780mm 450mm 200mm Min 5mm Min 5mm Min 8mm Min 450mm Min For Servicing Purposes In Operation...

Page 10: ...ontinue below 3 Is the gas supply turned on 4 Is the mains water supply turned on 5 Is the system pressure correct 6 Is the programmer or timer switch set to On Refer to the instruction booklet suppli...

Page 11: ...In an Emergency If a water or gas leak occurs or is suspected the boiler can be isolated at the inlet valves as follows 1 Turn off the electrical supply and turn the selector switch on the facia box...

Page 12: ...have the following information to hand 1 boiler serial number 2 boiler make and model number 3 Your installer name and address details 4 Proof of purchase if you do not have the boiler serial number...

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