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6 Troubleshooting Guide
Many operating problems may be solved by carefully reading and following the
instructions in this manual accordingly. Some suggestions for troubleshooting
are given below. Should these suggestions not resolve the problem, please
contact our SERVICE DEPARTMENT or a distributor in your region for
assistance. If troubleshooting service is required, please include a full
description of the problem.
Problem
Suggestion
Screen doesn’t light on.
Check the main power switch is on. Or reboot
the system. For further assistance, please
contact your local distributor.
No picture from the CCD
camera.
Check the video cable of CCD camera is
connected. Or reconnect the cable of CCD
camera.
(For the procedure please check
*Note 1)
Lighting module failed.
Check if the specific lighting module switch on
the screen is ON. Or reboot the system. For
further assistance, please contact your local
distributor.
UV light doesn’t light up
Check UV transilluminator is switched on.
★
Since 312nm wavelength UV is invisible light,
you can put on a sheet of white paper onto the
transilluminator to help distinguish if the light is
on.
Printing function failed.
Turn OFF the system, reconnect the USB cable
between your printer and system, check if your
printer works normally, then restart the system.
Analysis software failed.
Reconnect your Ethernet cable of computer and
system, or reboot the system.
Save picture from remote
control function failed
Check if the network is workable.
A4
Paper
Light OFF
A4
Paper
Light ON