Troubleshooting Guide
No sound
Buttons are not
working
FM: Static sound
DAB: Burbling/
intermittent cut-out
Sound is distorted
Desired station not
found
Display shows
“No Service”
Display is blank
Time and Date not
setting
automatically
The station is not tuned in. Fine tune the station.
The volume is set to a low position. Increase the volume.
Headphones may be connected. Disconnect the
headphones.
Turn off the unit and turn on after a few seconds.
Signal reception is low. Adjust the aerial or move the unit to
a stonger signal location.
Re-scan stations.
The volume is too high. Adjust the volume control.
Weak signal. Use the manual tune function.
There is no DAB coverage in your area, or poor reception.
Adjust the position of the aerial, or move the unit to a
stronger signal location.
This may occur if the broadcaster changes the label of a
service or removes a label while tuned. The radio will try to
retune or perform a scan.
For the time and date to set automatically you need to turn
on the system and switch to DAB radio and let this scan.
Then press the ‘Power Mode’ button and the system will
go into standby. The date and clock will update
automatically.
Observation Potential cause/solution
20
