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8 . T R O U B L E S H O O T I N G A N D S P E C I F I C AT I O N
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TROUBLE SHOOTING
Symptom
Probable cause
Solution
Limited driving distance
♦
Batteries not charged long enough.
♦
Batteries weak, won’t hold charge.
♦
Charge batteries overnight or ensure 10 hours
of charge between use times. Make sure
setting on charger is correct.
♦
Replace batteries
Batteries not charging.
♦
Charger not working
♦
Battery connections loose.
♦
No current at wall outlet.
♦
Bad connection on charger, cable, plug
or internal wiring problem.
♦
Replace charger.
♦
Check all connections. Secure connections.
♦
Switch to another wall outlet.
♦
Replace charger or internal repairs required.
Contact dealer .
Batteries draw excessive
current when charging.
♦
Battery failure.
♦
Replace batteries
Charge indicator shows
low charge
level immediately after
charging.
♦
Batteries weak, won’t hold charge.
♦
Electrical malfunction.
♦
Charger not operating.
♦
Replace batteries
♦
Contact dealer
♦
Replace batteries
Battery indicator flashes
the charge level is
low-too soon after being
recharged.
♦
Have charger checked.
♦
Weak batteries.
♦
Service or replace charger.
Contact dealer
♦
Replace batteries
Wheel chair will not
drive
♦
Motor release levers disengaged.
♦
Batteries require charging.
♦
Charger plugged in.
♦
Circuit breaker tripped.
♦
Engage motor release levers.
♦
Charge batteries. Make sure setting on charger
is correct.
♦
Unplug charger from wall outlet.
♦
Reset breaker. If breaker trips again, it may
indicate need for internal repairs.
Motor “chatter “or runs
irregularly.
♦
Electrical malfunction.
♦
Contact dealer
Joystick erratic or does
not respond as respired.
♦
Electrical malfunction.
♦
Controller programmed improperly.
♦
Contact dealer
♦
Contact dealer
Only one (1) rear wheel
turns.
♦
Electrical malfunction.
♦
One (1) motor release lever is engaged.
♦
Contact dealer
♦
Disengage motor release lever.
Wheelchair does not
respond to
commands .Power
indication off-even after
recharging.
♦
Poor battery terminal connection.
♦
Electrical malfunction.
♦
Clean terminals.
♦
Contact dealer