54
PROBLEM
SOLUTION
The MakerBot Digitizer is
connected via USB but
MakerWare for Digitizer
shows a “MakerBot Digitizer
Not Connected” message
1.
Ensure that the USB cable is connected
to both your MakerBot Digitizer and
your computer.
2.
Choose Restart Background Service from
the Services menu to restart Conveyor, the
service that handles the connection of the
MakerBot Digitizer to your computer.
3.
Try restarting the MakerBot Digitizer,
rebooting your computer, or using a different
USB port or USB cable.
If MakerWare for Digitizer still does not recognize
your Digitizer, please contact MakerBot Support
by emailing support@makerbot.com
The calibration routine fails
If the calibration routine fails during the
turntable or laser calibration section, run the
routine again by choosing Calibrate Turntable &
Lasers from the Scanner menu.
If the calibration routine fails during the camera
calibration section, run the routine again by
choosing Calibrate Camera from the Scanner
menu. Then choose Calibrate Turntable & Lasers
from the Scanner menu to finish the complete
calibration routine.
If a calibration section fails for a second time,
please contact MakerBot Support by emailing
support@makerbot.com
TROUBLESHOOTING
Summary of Contents for Digitizer
Page 1: ...USER MANUAL ...
Page 2: ......
Page 4: ...1 Welcome to the Leading Edge of the Next Industrial Revolution Let s Get Started ...
Page 22: ...Setting Up Your MakerBot Digitizer 2 ...
Page 36: ...Scanning with Your MakerBot Digitizer 3 ...
Page 52: ...Troubleshooting Maintenance 4 ...
Page 61: ...61 NOTES TROUBLESHOOTING MAINTENANCE ...
Page 62: ...Reference 5 ...
Page 71: ...71 NOTES REFERENCE ...
Page 72: ...Terms 6 ...
Page 74: ...MakerBot One MetroTech Center 21st Floor Brooklyn NY support makerbot com makerbot com ...