prohibited by users. Please let certified specialists do this job instead,
and handle your wasted light preferably in a perfect, non-damaged
condition.
•
For more information on electric, and electronic waste disposal
locations, please visit www.electro-coord.hu, or www.malatechsolar.
com.
Despite all of our products are high-end premium quality, and they
go through multiple quality & aesthetical check procedures during
production, and one last check procedure is performed by us for quality,
functionality, aesthetics, package accessories content before packaging
for the customer, the lights are technical equipment made by humans,
which means some may go wrong at our customers during using them,
or may get hurt aesthetically because of a transportation failure when
delivering the order. In case you encounter any problems with your
purchased light, please follow the instructions below:
1.
Our company usually accepts photos as proof of aesthetical damage
caused by courier transportation at order delivery. In case you
experience external damage on the product, please, if possible take
photos of the damage immediately, and send it to us to service@
malatechsolar.com as soon as possible. Please always highlight your
order no. in your e-mail, and send the scanned version of your invoice
as an image or pdf file for us being able to send you the replacement
in due course.
2.
If you experience any operational troubles during the warranty period
of your light, please contact us by e-mail at service@malatechsolar.
com. Please always highlight your order no. in your e-mail, and send the
scanned version of your invoice as an image or pdf file. In most cases our
company accepts a detailed description with preferably a simple short
video as a proof made by for example your cell phone about the issue.
WARRANTY TERMS
Malatech Water, Ltd. provides all-inclusive, attractive, customer-oriented
warranty terms and services for its products during the warranty period
for all of our customers in the following countries (by alphabetical order):
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Estonia
Finland
France
Germany
Great Britain
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
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