Limited Lifetime Warranty
The Malone Auto Racks (Malone) Limited Lifetime Warranty covers certain Malone-brand products that have been
specifically identified for inclusion in the program and is effective for as long as the original retail purchaser owns the
product. This warranty is terminated when the original retail purchaser sells or otherwise transfers the product to any other
person or entity.
Subject to the limitations and exclusions described in this warranty, Malone will remedy defects in materials and/or
workmanship by repairing or replacing, at its option, a defective product without charge for parts or labor. Malone may
elect, at its option, not to repair or replace a defective product but rather issue to the original retail purchaser a refund
equal to the purchase price paid for the product, or credit to be used toward the purchase of a replacement Malone
product.
This warranty does not cover, and no warranty is given for defects or problems caused by normal wear and tear, which
includes, but is not limited to, surface (aesthetic) metal corrosion, scratches, dents, deformities, accidents, unlawful
vehicle operation, or any modification of a product not performed or authorized in writing by Malone.
In addition, this warranty does not cover problems resulting from conditions beyond Malone’s control including, but not
limited to, theft, misuse, overloading, or failure to assemble, mount or use the product in accordance with Malone’s
written instructions or guidelines included with the product provided to the original retail purchaser.
No warranty is given for Malone products purchased outside of the continental United States, Canada and Mexico.
If the product is believed to be defective, the original retail purchaser should contact the Malone dealer from whom it
was purchased, who will give the original retail purchaser instructions on how to proceed. If the original retail purchaser is
unable to contact the Malone dealer, or the dealer is not able to remedy the defect, the original retail purchaser should
contact Malone by email at
technical@maloneautoracks.com.
In the event that the product must be returned to Malone, a technician at the email address above will provide the
original purchaser with return shipping instructions. The original purchaser will be responsible for the cost of mailing
the product to Malone. In order to be eligible to receive any remedy under this warranty, a copy of the original
purchase receipt, a description of the defect and a return address must be provided.
Disclaimer of Liability
Repair or replacement of a defective product, or the issue of a refund or credit (as determined by Malone) is the original
retail purchaser’s sole and exclusive remedy under this warranty. Damage to original purchaser’s vehicle, cargo, or property,
and/ or to any other person or property is not covered by this warranty.
This warranty is expressly made in lieu of any and all other warranties, express or implied, including the warranties of
Malone’s sole liability to any purchaser is limited to the remedy set forth above. In no event will Malone be liable for any
direct, indirect, consequential, incidental, special, exemplary, or punitive damages , or, for any other damages of any
kind or nature (including but not limited to, lost profits, lost income or lost sales).
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may
not be applicable.
In addition, all vehicular transports are potentially hazardous. Any person(s) using Malone products are personally
responsible for following the given directions for use and/or installation and accepts full responsibility for any and all
damages or injury of any kind including death, which may result from their use and/or installation.
MALONE AUTO RACKS, 81 County Road, Westbrook, Maine 04092
Phone: 207-774-9100 Fax: 207-615-0551
Website: www.maloneautoracks.com Email: sales@maloneautoracks.com
