Mammoth 1000, User Manual

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MAMMOTH xC User Manual

TROUBLESHOOTING

If you suspect a problem with your unit check the following:

•

Make sure plate is clean (see above).

•

Unit is plugged in properly and turned on.

•

Check the fuse to make sure it is installed properly and not burned out. To replace 
fuse, push in and turn fuse holder to the left, remove old fuse, replace with spare. 
Use 1 amp fuse, 1.25 inches long.

•

The wall outlet is active.

•

Check plate alignment making sure the ceramic plate is flush with back of unit.

Here are a few problems and solutions to review:

Problem

Solution

MAMMOTH xC does not 

turn ON

Check filter installation or Check Back Main Power Switch.  

MAMMOTH xC is 

producing a weird 

smell 

(Present when "Purify" 

option is ON and noise 

of a faint buzzing 

sound)

This "weird" smell is Ozone.  This is used to destroy strong odors 

and microorganisms in the air.  The Ozone feature is an optional 

one and should only be used for a short duration of time.  If you 

choose to turn the Ozone OFF or keep it uninstalled, the Mammoth 

Air 1000 will still have the following filtration benefits: 1)  Regular 

Filter  2) HEPA Filter 3) Carbon Filter 4) Photocatalytic Filter 5) Two 

UV Lamps 6) Needle Point Ionizer and 7) Radial Ionizer 

I see more dust on 

surfaces with the 

The most likely reason is that the Anion feature ON.  This is a sign 

that the negative ion generated by the MAMMOTH xC is pulling 

dust from the air onto a surface and is successfully doing active air 

purification.  There is visually more dust on surfaces because the 

dust that was previously in the air has been "removed" from the air 

and dropped down.
There are a few reasons that this may be true.  Please check if any 
of these apply:

•

1. The Pre-Filter is filled with dirty and preventing air from passing 
through effectively.  Wash the pre-filter. 

•

2. The filters are overdue for a replacement (lifespan is 6 months).  
Order replacement filters (see maintenance).

•

3. Ozone plate is used on a high setting constantly.  This can 
burn out the ozone plate quickly.  It is not recommended that the 
ozone be used constantly on high setting; this can be dangerous 
for home use.

CAUTION: Unplug power cord if you are to troubleshoot the inside 
of the air purifier.