MANDALAY LIMITED WARRANTY
WHAT IS COVERED
The Mandalay, by Four Winds International Corporation (hereafter “Mandalay”), warranty covers this
recreational vehicle (hereafter “RV”), when used only for recreational travel and camping, for three (3) years,
or the first thirty six thousand (36,000) miles of use. In addition, this limited warranty covers the steel or
aluminum frame structure of the floor, sidewalls, roof and rear and front walls for five (5) years or the first sixty
thousand (60,000) miles of use. The warranty period begins on the date that the RV is delivered to the first
retail purchaser by an independent, authorized dealer of Mandalay. In the event that a substantial defect in
material or workmanship, attributable to Mandalay, is found to exist during the warranty period, Mandalay will
repair or replace the defective material or workmanship, at its option, at no charge to the RV owner, in
accordance with the terms, conditions and limitations of this limited warranty.
This limited warranty applies to all owners, including subsequent owners, of the RV. However, all rights and
limitations within this warranty are applicable to all owners, including subsequent owners of the RV, and all
subsequent owners must complete the Warranty Transfer Form contained in the Owner’s Manual and send it
to Mandalay. Any subsequent owner’s warranty coverage period is the remaining balance of the warranty
coverage period that the prior owner was entitled to under this limited warranty.
Mandalay’s obligation to repair or replace defective materials or workmanship is the sole obligation of
Mandalay under this limited warranty. Mandalay reserves the right to use new or remanufactured parts of
similar quality to complete any work. Mandalay makes no warranty as to the future performance of this RV,
and this limited warranty is not intended to extend to the future performance of this RV, or any of its materials,
components or parts. In addition, the RV owner’s obligation to notify Mandalay, or one of its authorized,
independent dealers, of a claimed defect does not modify any obligation placed on the RV owner to contact
Mandalay directly when attempting to pursue remedies under state or federal law.
HOW TO GET SERVICE
To obtain warranty service the owner must do all of the following:
1)
Complete and return the Owner Registration Card within ten (10) days of purchase;
2)
Notify Mandalay, or one of its authorized, independent dealers, in writing, of any claimed defect within
the warranty coverage period;
3)
Provide the notification mentioned in (2), above, within ten (10) days of discovery of the defect; and
4)
Promptly return the RV to an authorized dealer for repairs.
For warranty service; contact one of Mandalay’s independent, authorized service centers for an appointment
and then deliver your RV to the service center on the specified appointment date. If you need assistance
contact Mandalay at (866) 919-4444. The mailing address is: PO Box 1486, Elkhart, Indiana 46515.
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