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directly before, try to do that again, and
check if you can get connected to
Internet with your computer directly
attached to the device provided by your
Internet service provider.
d. Check PPPoE / L2TP / PPTP user ID
and password again.
e. Call your Internet service provide and
check if there’s something wrong with
their service.
f. If you just can’t connect to one or more
website, but you can still use other
internet services, please check
URL/Keyword filter.
g. Try to reset the router and try again
later.
h. Reset the device provided by your
Internet service provider too.
i. Try to use IP address instead of
hostname. If you can use IP address to
communicate with a remote server, but
can’t use hostname, please check DNS
setting.
I can’t locate my
router by my
wireless client
a. ‘Broadcast ESSID’ set to off?
b. All two antennas are properly secured.
c. Are you too far from your router? Try to
get closer.
d. Please remember that you have to input
ESSID on your wireless client manually,
if ESSID broadcast is disabled.
File download is
very slow or breaks
frequently
a. Are you using QoS function? Try to
disable it and try again.
b. Internet is slow sometimes, being
patient.
c. Try to reset the router and see if it’s
better after that.
d. Try to know what computers do on your
local network. If someone’s transferring
