WARRANTY
CUSTOMER SERVICE
Phone: 877.850.3060
Fax: 419.938.6234
www.mansfieldplumbing.com
Mansfield Plumbing Products
Bathware Restore™ ACR Walk-in Baths
Residential Warranty
Mansfield Plumbing Products, LLC offers the following expressed warranty to the original purchaser of any Restore ACR Walk-
in Bath who purchases the product for personal or single family residential use (“user”). We will repair or replace, at our sole
option, the product or its equipment in accordance with the following terms and conditions.
TEN (10) YEAR WARRANTY FOR SHELL
Mansfield Plumbing Products, LLC extends to the user of the product a non-transferable Ten (10) year warranty from the date the
product was originally purchased by the user that the shell will maintain its structural integrity and be free of water loss due to a
defect in the tub shell. This warranty covers only the product shell against defects in material or workmanship.
FIVE (5) YEAR LABOR WARRANTY FOR ALL FACTORY INSTALLED COMPONENTS
Our limited labor warranty is for a period of Five (5) Years from the date the product was originally purchased by the user, but not
more than Six (6) years from the date of manufacture. All factory installed components (e.g., pump, motor, jets and plumbing)
are covered under our labor warranty against failure due to defects in materials and workmanship.
WARRANTY LIMITATIONS
In no event shall Mansfield Plumbing Products, LLC be liable for incidental or consequential damages, for damages resulting from
improper installation or for damages caused by handling, neglect, abuse or alteration. Our warranty does not cover defects or
damage caused by the common carrier, installer, user or other persons resulting from, without limitation: careless handling,
improper voltage supply/electrical modifications, misuse; incorrect operation; lack of or improper routine maintenance; incorrect
or inadequate water use or use of improper cleaners. Chips, cracks and scratches are damages and are not covered under
warranty; however, they may be repaired by a qualified technician at the user’s expense. Damages or defects that should have
been detected before installation are not covered. All implied warranties, including any warranty of fitness for any particular
purpose of merchantability, or those that might arise from a course of dealing with the purchaser or usages of trade, are hereby
disclaimed or excluded.
Mansfield Plumbing Products, LLC is not responsible or liable for any delays or any failure to perform due to unforeseen
circumstances or causes beyond Mansfield Plumbing Products, LLC control, when such delays or failure is due, directly or indirectly,
to acts of God, war (including civil war), riots, embargoes, acts (whether sovereign or contractual) of civil or military authorities,
acts of any government, major change in economic conditions, fires, floods, explosions, the elements, epidemics quarantine
restrictions, strikes, lockouts, plant shutdowns, slowdowns, accidents, shortages of raw energy, materials, component parts,
labor, or delays of suppliers or subcontractors.
Note: Some states do not allow limitations on an implied warranty, and some states do not allow exclusions or limitations regarding
incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights
and you may have other rights which vary from state to state. No person is authorized to change, add to, or create any warranty
or obligation other than set forth herein. This is our exclusive warranty.
RESPONSIBILITIES OF OTHERS
Inspecting the unit prior to installation is the responsibility of the installer or building contractor who acts on behalf of the user.
They are responsible for ensuring the unit is free of defect or damage. Notices are placed on and in the unit and on the shipping
carton advising the installer of this responsibility. In the event of a problem, the unit must not be installed. The Company is
not responsible for failures or damage that could have been discovered, repaired, or avoided by proper inspection and testing
(including proper water testing) prior to installation.
Damage occurring in transit is the responsibility of the carrier. The user or installer MUST open the crate and inspect the unit for
damage when it is delivered. If damage is discovered, it must be reported immediately to the seller and the carrier in writing,
and an inspection requested. Failure of the carrier to respond should be reported to the seller and the carrier. Your freight claims
should be filed promptly thereafter.
It is the responsibility of the installer, building contractor, or user to provide access for service. Mansfield Plumbing Products, LLC
is not responsible for any costs relating to obtaining access for repair.
WARRANTY SERVICE
Mansfield Plumbing Products, LLC maintains a list of independent service personnel to perform required warranty service repairs.
Such firms are not agents or representatives of Mansfield Plumbing Products, LLC and cannot bind us by words or conduct. We
will provide warranty service when Mansfield Plumbing Products, LLC has been notified of the problem during the active warranty
period and deemed the problem to be of the nature or type covered by the warranty. The product serial number, users address
and contact information must be provided to obtain warranty service.
PRODUCT SERIAL NUMBER
