Troubleshooting
A36163-B
85/182
A / D
No.
Description Context
Consequences
Check / Cause / Remedy / Solution
2
D
CRC EEPROM
Ink circuit
incorrect
The CRC calculated when
the printer is switched on is
different from the CRC
stored.
Consequences:
The IC60
time counter information is
lost, but the module continues
to run as usual.
3
D
CRC EEPROM
CPU incorrect
The CRC calculated when
the printer is switched on is
different from the CRC
stored.
Consequences:
Ink type
data is lost. The IC60 stops
and printing is disabled.
1- Re-enter the ink type parameter values.
2- Perform the auto-calibration procedure.
3- If the fault reappears, change the CPU board.
4
D
CRC Flash
memory error
(print)
The software upgrade did not
install properly.
Consequences:
Unreliable
printer operation. The printer
may crash.
1- PCMCIA/Compact Flash card reader
defective
Reinstall the software
2- PCMCIA/Compact Flash card
Insert another card
3- Upgrade
file
Check the files on the card. Load another
file.
8
D
CRC Flash
memory error
(Algorithm)
The CRC calculated when
the printer is switched on is
different from the CRC
stored.
Consequences:
The
algorithm data is unusable
because the flash memory
was written incorrectly.
1- PCMCIA/Compact Flash card reader
defective
Reinstall the software
2- PCMCIA/Compact Flash card
Insert another card
3- Upgrade
file
Check the files on the card. Load another
file.
10
A
External
communication
timeout
The serial communication
between a processor and the
printer was interrupted.
Consequences:
The data
sent to the printer may be
wrong.
1- Check wiring and connections
2- Check the printer configuration
(transmission
rate, etc.)
Summary of Contents for 9020
Page 1: ...Book for serviceengineers internal use only ...
Page 2: ......
Page 3: ...A36163 B 3 182 Contents ...
Page 4: ...Contents A36163 B 4 182 Notes ...
Page 10: ...Contents A36163 B 10 182 ...
Page 11: ...A36163 B 11 182 Safety ...
Page 12: ...Safety A36163 B 12 182 Notes ...
Page 13: ...Safety A36163 B 13 182 Notes ...
Page 22: ...Safety A36163 B 22 182 Notes ...
Page 23: ...A36163 B 23 182 Printer Description ...
Page 24: ...Printer description A36163 B 24 182 Notes ...
Page 44: ...Printer description A36163 B 44 182 Notes ...
Page 45: ...A36163 B 45 182 Installation ...
Page 46: ...Installation A36163 B 46 182 Notes ...
Page 58: ...Installation A36163 B 58 182 Notes ...
Page 59: ...A36163 B 59 182 After sales service policy ...
Page 60: ...After sales service policy A36163 B 60 182 Notes ...
Page 74: ...After Sales Service Policy A36163 B 74 182 Notes ...
Page 75: ...A36163 B 75 182 Maintenance ...
Page 76: ...Maintenance A36163 B 76 182 Notes ...
Page 80: ...Maintenance A36163 B 80 182 Notes ...
Page 81: ...A36163 B 81 182 Troubleshooting ...
Page 82: ...Troubleshooting A36163 B 82 182 Notes ...
Page 134: ...Troubleshooting A36163 B 134 182 Notes ...
Page 135: ...A36163 B 135 182 Hydraulics ...
Page 136: ...Hydraulics A36163 B 136 182 Notes ...
Page 144: ...Hydraulics A36163 B 144 182 Notes ...
Page 153: ...Hydraulics A36163 B 153 182 Notes ...
Page 154: ...Hydraulics A36163 B 154 182 Notes ...
Page 155: ...A36163 B 155 182 Electronics ...
Page 156: ...Electronics A36163 B 156 182 Notes ...
Page 158: ...Electronics A36163 B 158 182 CPU Connections ...
Page 162: ...Electronics A36163 B 162 182 Notes ...
Page 163: ...A36163 B 163 182 General information ...
Page 164: ...General information A36163 B 164 182 Notes ...
Page 179: ...General information A36163 B 179 182 Notes ...
Page 180: ...General information A36163 B 180 182 Notes ...
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