instruction manual
telephone
Back cover
Front cover
Ver 2 2OctO
07
Your guarantee
All of our technology products are guaranteed for 2 years, 5 years for televisions.
Please retain your Marks & Spencer till receipt which is proof of purchase, and will
validate the date from which your guarantee will run. It is essential to keep your receipt
to preserve the guarantee. Please also retain the original packaging in case you need
to return the product.
In the unlikely event of a fault please call our technology customer service centre on
0845 671 0665. Alternatively, if the product costs under £150, please return it with
original packaging to any Marks & Spencer store (except Outlet stores and Simply
Food stores) along with your receipt. If it is within 90 days of purchase we will offer an
exchange for a new product, or a full refund. After 90 days and for the remainder of
your guarantee period, we will arrange for the product to be repaired. Should a repair
not be possible, we will exchange the product for a new one or the nearest equivalent.
In the unlikely event of being unable to exchange, we will offer a full refund.
This guarantee is only valid within the United Kingdom, Republic of Ireland and/or
Channel Islands. This guarantee excludes faults caused by accident, neglect, misuse,
not following the instructions or normal wear and tear.
The guarantee is in addition to your statutory rights and supersedes any guarantee that
is with the product.
Once the tamperproof seal on your technology product is broken, refunds can only be
given in accordance with your legal rights. Remember you are not entitled to a refund if
you simply change your mind, or if you damage the goods after you buy them.
© Marks and Spencer plc
Registered Office: Waterside House
35 North Wharf Road, London, W2 1NW
Registered No: 214436 (England and Wales)
www.marksandspencer.com
M&S technology customer services: tel 0845 671 0665
Mar
T04/ 8811 / 60
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