“I cannot make
a call.”
The handset’s keypad may be
locked
(see page 9).
Unlock it before you make a call.
“When I press
keys, nothing
happens.”
Make sure the
batteries
are correctly fitted in your
handset. If the ‘battery charge level’ symbol on the
display shows ‘low’, recharge the batteries.
“When I key in a
number, it
appears on the
display, but I
can’t make an
outside call.”
Try moving the handset
closer
to the base unit.
Try a
different position
for the base unit — somewhere
higher if possible, or further from other electrical
equipment.
If you have more than one registered handset, make
sure another handset isn’t already using the line.
“The phone
does not ring”
Check that the base unit’s
mains power
adapter is
plugged in and power is switched on. The base unit
needs mains power for normal operation of the phone
— not just for charging the batteries.
Make sure you’re using the
telephone line cable
that
was supplied with your
cables might not work.
Check that the
total REN value
of all equipment
connected to your telephone line is no more than 4
(see page 3). Disconnect one or more telephones and
see whether that helps.
“There is inter-
ference and
noise on the
line.”
Move the handset
closer
to the base unit, or to a
different position.
Try moving the base unit so that it’s
not near other
electrical equipment
, such as a television or a
computer.
Troubleshooting
49
Color profile: Disabled
Composite Default screen
telephone. Other telephone line
Help Line:
(Local Call rate)
0845 671 0665
