TROUBLE SHOOTING GUIDE
To assist in locating possible faults use the help guide below.
SYMPTOM TROUBLESHOOTING
No Picture, no sound Check that the TV is correctly plugged in.
Check that the TV is connected to a suitable power source.
Check the electrical supply is turned on.
No Picture
Ensure that the TV is powered on.
Check that the cables are fitted securely.
Ensure the aerial and/or external sources are connected.
Press the
SOURCE
button to change the source.
Turn the TV on or off.
No Sound
Press the
MUTE
button and check if Mute mode is set.
Switch to another channel and see if the same problem occurs.
Press V+ bu
on to see if the problem can be solved.
No picture on some
channels
Check that correct channel is selected
Adjust the antenna.
No colour on some
channels (black & white)
Check if the same problem exists on other channels.
Ensure the correct picture settngs are selected.
Noisy, Snowy, Ghosting
picture.
Check the antenna is connected correctly.
Check that the antenna Is in good condition.
Try moving the antenna.
Controls not working Disconnect the TV from the power supply, wait 10 seconds,
reconnect the TV to the power supply.
If the problem still exists, contact authorized after sales service
for technical assistance.
No response to remote
control.
Remote control not aimed correctly.
Front panel remote control sensor obstructed.
Remote control batteries inserted incorrectly.
Remote control batteries exhausted.
Blue Screen
Press Source button on the remote control or the TV/AV button
on the TV to select the correct source.
No Power to the TV Check all connections to the TV.
No picture but the
standby light is red.
Press the power button on the TV or the on off button on the
remote control.
If none of the suggestions seem to work, try switching your TV off and then on again. If this
does not work contact our technical helpline 0845 6710665.
NOTE:
The TV must only be repaired by a qualified registered service person. Never
attempt to remove the back cover as the TV has dangerous voltages inside that may cause
fatality or fire.
USER GUIDE
19
Summary of Contents for MS3770DVB
Page 1: ...LCD digital colour TV MS3770DVB USER GUIDE...
Page 13: ...USER GUIDE 10...
