4
Dock
| Quick Reference Guide | V2
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Iceland
Marport EHF
Fossaleyni 16
112 Reykjavík, Iceland
supporticeland@marport.com
South Africa
Marport South Africa
Cape Town, Western Cape,
11 Paarden Eiland Road,
Paarden Eiland, 7405
csanter@marport.com
France
Marport France SAS
8, rue Maurice Le Léon
56100 Lorient, France
supportfrance@marport.com
Norway
Marport Norge A/S
Breivika Industrivei 69,
6018 Ålesund, Norway
ggrimsson@marport.com
USA
Marport Americas Inc. USA
12123 Harbour Reach Drive
Mukilteo, WA 98275 USA
supportusa@marport.com
Spain
Marport Spain SRL
Camino Chouzo 1
36208 Vigo (Pontevedra) Spain
supportspain@marport.com
Troubleshooting
Offices
Warning messages on the Dock screen
Status message
Description
Warning - Clean sensor
endcap
The sensor cannot connect to the Dock because the
shoulder bolts are dirty or damaged:
• Clean them using a swab or Q-tip with Isopropyl
alcohol.
• Fully clean the surface from debris and inspect the
surface for burrs or pitting.
If not taken care of, there is a risk of short circuit.
Warning - Service required
The sensor has a critical issue. Contact your local
Marport office or dealer.
Caution - Maintenance
required
The sensor has an issue impacting its proper
functioning. Reasons can be:
• The battery is worn out and the charging capacity is
diminished.
• Shoulder bolts are in a bad condition, the charge is
not optimal.
Caution - Replace battery
The battery capacity is very low and will soon be
exhausted.
United Kingdom
Marport UK ltd
32 Wilson Street
Peterhead, AB42 1UD
United Kingdom
gyoungson@marport.com