T R O U B L E S H O O T I N G
M A R Q U I S S P A S • R E L A X I N G Y O U R W O R L D 6 5
PLEASE NOTE:
The following corrective actions may be performed by the spa owner. If
the trouble cannot be corrected in the steps below, please refer to your spa retailer for
service. (Improper servicing by an unauthorized service provider or spa owner could result
in damage that will not be covered by the warranty and could cause serious injury.)
EQUIPMENT WILL NOT OPERATE
Check the control panel LCD display code.
240V Spas: Check the circuit breaker on the main circuit panel.
120V Spas: Check the GFCI power cord and reset if necessary (see IMPORTANT
SAFETY INSTRUCTIONS at beginning of manual).
Check the condition of the power cord.
JET-PUMP(S) DOES NOT WORK
Press the pump buttons on the spa side controls.
Check plug connection at equipment pack
Be sure the shut-off valves are completely open.
Check for obstructions or restrictions at the suction fittings, such as leaves, etc.
INADEQUATE JET ACTION
Be sure the shut-off valves are completely open.
Check that the air control valve is open (push lever counterclockwise to open).
LCD DISPLAY MESSAGES
Depending on spa models, the technology allows it to perform a number of self-
diagnostic system checks and may display some of the messages on the LCD panel as
listed below. (See CONTROL section.)
OHH or OHS:
Overheat protection; If a malfunction occurs and the spa water reaches 112° F
(44° C), the system will completely shut down. In such a condition,
DO NOT
ENTER THE WATER
.
Turn off all power to the spa. Several conditions
could lead to overheating, for example, low water level, shut-off valves closed
while heater is on, dirty filter, and restriction in the plumbing lines. The spa will
not restart itself until the water temperature within the spa drops to a lower,
predetermined temperature. As a double safety feature, a secondary high-limit
sensor will shut the system off if the water temperature in the heater housing
reaches 118° F. In this case, the spa may be restarted by pressing any panel pad
after the water has cooled to 108° F. If the switch trips repeatedly, do not use
the spa. Contact your retailer for service.
HFL or drY
:
1.
The filter may be plugged.
2.
The spa water level may be too low.
3.
A shut-off valve may be closed.
