User Manual -
DVC/DVH 09/12/18/24 Series
Page 17
Problem
Possible Causes
Solution
The unit is not
working
Power failure
Wait for the power to be
restored
The power is turned off
Turn on the power
The fuse is burned out
Replace the fuse
Remote control batteries are
dead
Replace batteries
The Unit’s 3-minute protection
has been activated
Wait three minutes after
restarting the unit
Timer is activated
Turn timer off
Poor heating
performance
The outdoor temperature is
exetremtly low
Use auxiliary heating
device
Cold air is entering through
doors and windows
Make sure that all doors
and windows are closed
during use
Indicator lamps
continue flashing
The unit may stop operation or continue to run safely. If
the indicator lamps continue to flash or error codes appear,
wait for about 10 minutes. The problem may resolve itself.
If not, disconnect the power, then connect it again. Turn
the unit on.
If the problem persists, disconnect the power and contact
your nearest customer service center.
Error code appears in
the window display
of indoor unit:
•
E0, E1, E2…
•
P1, P2, P3…
•
F1, F2, F3…
NOTE:
If your problem persists after performing the checks and diagnostics above, turn
off your
unit immediately and contact an authorized service center.
Troubleshooting
16
