7
ERROR MESSAGES
Your Evolution 4 Mart Cart has been designed to provide your customers with a comfortable
shopping experience. Should the cart experience technical issues, the proprietary
diagnostics system will provide easy to understand error codes on the LCD screen. Listed
below, you will find error codes and basic troubles shooting information. Call Mart Cart
Service should you need assistance. When calling, provide the error code number and short
error code description, along with the model, serial number and revision number found on
the seat back.
ERROR CODE KEY
ERROR
CODE
ERROR MESSAGE DISPLAYED
RESPONSI-
BILITY
ACTION
5
Charging Cord
Rider
User to unplug cart from wall outlet. Cart will
not move until unplugged. Condition will clear
when unplugged.
13
Seat Switch
Rider
Cart will not move unless rider is properly
seated. User must sit on seat. If already
seated, then they should reposition themselves
on seat to activate switch. If cart will not move,
then first check by seating another rider. Very
light riders will sometimes not trigger seat
switch. Call service if cart does not move after
trying with several riders. Condition clears by
sitting properly on seat.
2
AC Intermittent
Store
This notice is given to store personnel that
power is not getting to the battery to properly
charge. Store personnel should first check
to see that charge cord is fully seated inside
cord bucket on cart. Next check the plug
connection at the wall outlet. Cord plug will
be lighted if power is flowing. If cord end is not
lighted then check to see that it is firmly seated
in outlet and plug into another outlet to check.
If plug does not stay seated in an outlet call
your store maintenance. Condition is cleared
for cart to use by moving throttle.
1
Batt V Out of Range
Service
Call Mart Cart Service.
3
Brake Open – Short
Service
6
Failed CRC Check
Service
7
Replace Battery
Service
8
Drive Error
Service
9
Controller Error
Service
10
No Com from HB
Service
11
Drive Temp
Service
12
Motor Over Temp
Service
14
Brake Over – Current
Service
15
Controller Over - Current
Service
18
No Com from MCC
Service
19
Motor Overload
Service
Part #: 033-0030
Decal, applied to back of seat
(1 color - black)
“Battery Charger”, “Battery
Information”, “Notice”
Part #: 033-0031
Decal, applied to inside face of the
charging cable bucket
(2 color - orange and black)
“DISCONNECT CHARGING CORD
BEFORE OPERATION”
Part #: 280-0238
Basket hanging, front of basket
(2 color - red and black)
(side A)
“IN-STORE USE ONLY, NO
CHILDREN IN BASKET”
(side B)
“IN-STORE USE ONLY,
FOR OUR VALUED CUSTOMERS
BECAUSE WE CARE.”
English / Spanish
Part #: 280-0239
Basket hanging, seat facing
(2 color - red and black)
”OPERATING INSTRUCTIONS” and
“DAILY MAINTENANCE CHECK
LIST”
English/Spanish
Part #: 280-0240
Basket hanging, seat facing
(2 color - red and black)
“WARNING”, “CART
CONTAINMENT”
if equipped
“CLEAR PATH OBSTACLE
DETECTION
” if equipped,
“LOAD
LIMITS
”
Part #: 033-0035
Decal, applied to charging cable,
(2 color - orange and black)
“DISCONNECT CHARGING CORD
BEFORE OPERATION”
List of Warning
Labels and Decals
Use part number to order
replacements labels/decals
NOTICE
