Martin Innovations
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18 Returned Goods Policy
For products being returned due to non-warranty issues, a 10% restocking/handling charge
and freight cost will be assessed. To qualify for returns of this nature, the customer must
notify Martin Innovations of the return within 30 days of original receipt, and the product must
be returned in its original unopened/unused state. To affect a return, notify Martin
Innovations Customer Service (1-888-833-5173), who will issue a Return Goods
Authorization (RGA) number. All returns must be accompanied with the RGA number that is
to be clearly visible on the shipment. All items returned in any other manner will not be
accepted.