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Warranty…
Your laminator is warranted to be free of defects in material and workmanship for a period of 1 year
from the date of original purchase. In the event of a manufacturers defect in materials or workmanship
or for assistance with the operation of a malfunction, please call Martin Yales Tech Support at 800-225-
5644 and provide the model number, serial number, dealer purchased from and the date of purchase.
Also please attach pictures of the problem and explain in detail the issues you are having, and a
technician will get back to you within 24 hours.
Martin Yale, Inc. makes no other warranty stated or implied except as stated above. This warranty does
not cover damage to the machine that occurs as a result of misuse, wrap-around or improper handling,
or damage to prints. If you receive your machine with shipping damage please contact Martin Yales
Customer Service at 800-225-5644.
All freight charges to ship machine back are your responsibility
.
Service Guidelines:
If your laminator is not operating properly, first review the Operating Instructions and the
troubleshooting guide. If the malfunction cannot be corrected, contact Martin Yale Tech Support for
technical troubleshooting.
Be sure to have your machine serial number and date of purchase handy.
It will be determined by the technician/manufacturer whether or not the machine is to be sent in to be
repaired under warranty. In this case, the customer would be responsible for packaging the machine
properly (as any damage during shipping is the responsibility of the customer) and shipping it to the
manufacturer. The manufacturer will then repair the machine and would advise you if any additional
fees are required due to non-warranty issues and/or return freight.
Please note: Any operator errors
resulting in the malfunctioning of the machine are NOT covered under any warranty
.
Return Policy:
If the laminator must be returned to the dealer, there will be a 25% restock fee and it is your
responsibility to ensure that it is shipped back in original packaging. Failure to do this will void all
warranties. If you do not have the original packaging, please contact your dealer for purchase at an
additional charge.
All freight charges to ship machine back are your responsibility
. Shipping damage as
a result of improper packaging is not covered under the terms of this warranty.
Martin Yale Industries
251 Wedcor Avenue – Wabash, IN 46992
Phone (260) 563-0641
Email:
Info@martinyale.com
– Website www.martinyale.com
WARRANTY & RETURN POLICY
