Service
27
Service
There are no user-serviceable parts inside the P3-100 System Controller. Do not open any cover or attempt
to modify or repair the unit. Doing so will void the product warranty. Refer all service to Martin Professional or
its authorized service agents.
Important! Do not shut down or disconnect power while updating firmware in the P3-100 or LC
Plus panels, as this will corrupt the data and may make the P3-100 inoperable.
If you update the P3-100 System Controller firmware, update the firmware in all the connected LC
Plus panels to ensure full compatibility between controller and panel firmware.
Updating and reloading P3-100 firmware
The P3-100 System Controller firmware can be reloaded – overwriting
the existing firmware – if an update becomes available or if you
suspect that the firmware has become corrupted. The firmware is
available for download free of charge from the Martin website at
www.martin.com. Files use a
p3-100sc-XXX.fw
naming convention in
which
XXX
is the version number.
To reload the P3-100 System Controller firmware:
1. Connect a USB memory device loaded with the P3-100 System Controller firmware to any of the P3-100’s
USB ports.
2. See Figure 27. Click on the
Hardware Settings
button
(arrowed).
3. See Figure 28. The current
firmware version is displayed in the
Firmware
panel (arrowed). Click
on the
Reload Firmware
button
and browse to the
p3-100sc-XXX.fw
file on the USB
memory device. Click on
Open
and
wait while data is copied.
4. If the file is copied successfully, a
dialog box opens asking you to
restart the P3-100. Click on
OK
and wait while the P3-100 reboots
on the new firmware. If the new
firmware is corrupted or incorrect,
the P3-100 will return to the last
valid firmware.
5. If the P3-100 firmware update is
successful, update the firmware in the LC panels as described below.
Installing new LC Plus panel firmware from the P3-100
Install new firmware in the LC Plus panels each time you update the firmware in the P3-100 System
Controller, or if you suspect that a panel has a software-related fault. The LC Plus panel firmware is
integrated in the P3-100 System Controller firmware file.
Figure 27: Hardware Settings
button
Figure 28: Firmware version and reloading firmware