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4. Trouble Shooting
4-1. Warning status
When Fault LED flashes and the buzzer beeps once every second, it means that there are some
problems with UPS. Users can see the warning code from LCD panel and refer to the trouble
shooting table to check what problem probably happen.
4-2. Fault mode
1) When Fault LED illuminates and the buzzer beeps continuously, it means that there is a fatal error
about UPS. Users can get the fault code from LCD panel. Please refer to the trouble shooting table
to check what problems probably happen.
2) Don’t try to turn on the UPS again before the problem is clear. If the problems can’t be fixed, please
contact the distributor or service people immediately.
3) For emergency case, please cut off the connection from utility, external battery, and output
immediately to avoid more risk or danger.
4-3. Trouble shooting table
If the UPS system does not operate correctly, please solve the problem by referring to the table below:
Alarm type LCD display
Possible cause
Remedy
Warning
01: Batt Open
1)
The battery is not connected
well;
2)
The battery protection device
is open.
1)
Connect the battery well;
2)
Replace or restore the
protection device.
Warning
07: Over Charge
1)
Battery numbers and its setting
is not matching;
2)
Charger voltage is too high, the
charger failed.
1)
Correct the battery number
or its setting;
2)
Disconnect the battery and
check the charger output
voltage, contact the dealer
for repair.
Warning
08: Batt Low
1)
Battery is discharged deeply to
low voltage;
2)
Battery number is not correct;
3)
Battery is in the end of life.
1)
Recharge the battery;
2)
Correct the battery number;
3)
Replace the battery.
Warning
09: Over load
The load is too heavy.
Remove excess loads from UPS
output.
Warning
0A: Fan Error
1)
Fan is blocked;
2)
Fan is in the end of life;
3)
Fan detection circuit failed.
1)
Make the fan not blocked;
2)
Contact the dealer for
replacing the fan;
3)
Contact the dealer for
repair.
Warning
0B: EPO Enable
EPO plug (jumper) is removed or
the external EPO switch is off.
Connect the EPO plug (jumper)
well or switch on the external
EPO switch.
Warning
0D: Over Temp
The internal temperature is too
high and reach the warning level:
1)
Maybe the environment is hot;
2)
Maybe the fan is blocked or
failed;
3)
Maybe the ventilate is blocked
by the wall or other goods;
4)
Load is too heavy.
1)
Make sure the ambient
temperature not over 40ºC;
2)
Make sure the fan is OK;
3)
Make sure the ventilate is
well;
4)
Remove some loads if
possible.
Warning
0E: Charger Fail
Charger failed.
Contact the dealer for repair.
