Marvel: Contest of Champions™
27
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P a g e
Problem
Possible Cause
Solution
Dongle Not Present
Dongle missing or disconnected. Find dongle cable and reseat in
USB port.
Faulty USB port.
Insert dongle cable in different
USB port.
Improper number of credits
given when coins or bills are
inserted.
Incorrect setting in Pricing
Adjustments.
Adjust pricing settings.
Faulty wiring.
Disconnect cabinet from AC
power. Verify wires are firmly
connected to coin mech and bill
validator and ground wires are
properly connected. Verify no
wires are frayed or shorting to
ground.
Faulty coin mech.
Verify coin mech is not jammed.
Ensure coin mech is properly
aligned and latched to coin
door.
Exits Test Mode every 3
seconds.
Test button stuck in ON position. Slide or toggle button off after
Test Menu appears
Connect RIO Board or RIO Board
Missing.
USB cable disconnected.
Check USB connection from PC to
RIO board.
No Power to RIO board.
Check for proper voltage (+5V,
+12V) at RIO P1 connector.
Card Dispenser Not Dispensing
(Motor Not Moving)
Card Jammed
See
Clearing Card Dispenser Jam
in the
Cards and Dispensers
section.
Harness Connector Unplugged
Make sure the connector from
the wire harness is fully plugged
in.
Card Dispenser Not Dispensing
(Motor Moving)
Card Jammed
See
Clearing Card Dispenser Jam
in the
Cards and Dispensers
section.
Weight Missing
Ensure weight is in the card
hopper on top of the card stack.
Card Dispenser Too Full
Remove some of the cards from
the card hopper.
