4
ENGLISH
Bolt-down instructions
(For select models only)
WARNING: Product is not water resistant once it is bolted
down. The ETL verified water resistance claim applies to product
prior to the application of a bolt-down kit.
Bolt-down kit contents (in select models only):
• 2 lag screws
• 2 washers
• 2 masonry anchors
Tools needed to bolt safe to the floor:
• Drill
• Wrench
• 7⁄16” (11 mm) drill bit – for drilling into the safe
• 9⁄ 32” (7.2 mm) drill bit – for drilling into a wood floor
• 3⁄8” (9.5 mm) drill bit – for drilling into a masonry floor
WARNING: • DO NOT drill from any location inside the safe.
• DO NOT bolt through the walls.
1
Tip the safe onto its right side (door hinges horizontal with the floor).
2
F
Unlock the safe and open the door.
Look to the bottom of the safe for
two indentations on the feet in
opposite corners. Using the 7⁄16”
(11 mm) bit; drill a hole through
each indentation perpendicular to
the bottom of the safe. DO NOT drill
from any location inside the safe.
3
Tip the safe upright, place the safe in the desired location and
open the door.
4
F
Use a screw or pencil to mark the floor
through both holes.
5
Move the safe aside to clear both marked spots for drilling.
6
Drill into the floor:
F
A
For wood: Using the 9⁄32” drill bit, drill
a hole 2-1⁄2” (64 mm) deep in each
marked spot.
B
For masonry: Using the 3⁄8” drill bit,
drill a hole 2-1⁄2” (64 mm) deep in each
marked spot. Install a masonry anchor
in each hole.
7
Replace the safe in the desired position, with the holes in the safe
aligned with those in the floor.
8
Securing the safe:
F
A
For wood: Pass each lag screw through a
washer, then through the safe and into a
hole. Tighten with the wrench.
F
B
For masonry: Pass each lag screw
through a washer, then through the safe
and into a masonry anchor. Tighten with
the wrench. Place masonry anchors into
the holes in the floor.
NOTE: • The safe should not be bolted to a wall, this will compromise
the fire rating. Drill holes through the feet only. DO NOT drill
through the back or sides.
• Bolting/unbolting the unit is at the consumer’s expense and
discretion.
• Master Lock is not responsible for any costs incurred if the
unit is to be replaced.
Troubleshooting
THE PROBLEM:
WHY IT IS HAPPENING:
THE SOLUTION:
The door will not lock.
1. Shipping screw is in place.
2. Confirm that there is no obstruction in the door.
3. Bolted down incorrectly.
1. Remove the screw on the back inside of the door.
2. Remove all items and accessories from inside the safe.
If this resolves the issue, re-set the accessories and
organize items to properly fit.
The handle is not
in the horizontal
position when the safe is
locked.
The clutch mechanism has
been engaged.
Rotate the handle up or down until it clicks into the
horizontal position.
Cannot open door after
inputting the combination or
electronic code.
1. Safe doors equipped with a water-resistant
gasket may initially be tight.
2. Key lock is in the locked
position. (select models only)
1. Hold the handle up while inputting the code or dialing
the combination and then pull down on the handle.
2. If your safe is equipped with a key lock ensure that the
key is in the unlocked position. (select models only)
The dial does
not turn.
1. Shipping screw is still in place.
2. Locking bolts are not fully extended.
1. Remove the screw from the back of the door.
2. Ensure the handle is in the horizontal position.
Red indicator light blinks three
times and there are
three beeps.
An incorrect code has been entered.
Verify code and re-enter. If the programmable code you
are using doesn’t work then use the factory code. If
successful re-program your programmable code.
Red indicator light blinks five
times and there are five beeps.
Keypad communication error.
Visit masterlock.eu/safes
Red indicator light blinks once
and there is one beep.
Program button is pressed out of sequence.
-or-
5 seconds has lapsed between button entries.
Start over.
Red indicator light
is blinking.
An incorrect code has been entered three times
and system has entered delay mode.
Wait two minutes and start over.
Yellow indicator light is on.
Battery power is low. -or- Battery may be the
wrong type.
Replace with new alkaline batteries.
Registration
masterlock.eu/safes
By registering your Master Lock product you can easily retrieve
forgotten codes, combinations or order new keys should they be lost.
Registering also ensures the best customer service should you have a
question or concern regarding your Master Lock product. By registering
your Master Lock product you can also be sure that in the unfortunate
circumstance of a fire you will be guaranteed your replacement safe
(provided official paperwork).
Lifetime After-Fire
Replacement Guarantee
If your Master Lock product is in a fire it will be sealed shut making
it necessary for it to be pried open. To help your family begin again,
Master Lock will ship a replacement free of charge. To be eligible for
the After-Fire Replacement Guarantee you (the original owner) must
register your product by visiting masterlock.eu/safes.
Got a question?
If you ever have any questions regarding your Master Lock product,
please visit our website masterlock.eu/safes.
