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DO NOT DIVE.
WARRANTY REGISTRATION AND WARRANTY CLAIM PROCEDURE
The original retail purchaser should register their swim spa purchase within 10 days from the date of
original retail purchase to establish proof of purchase with Master Spas. Failure to register does not
void this limited warranty but, upon any warranty claim, proof of purchase must first be provided
to confirm original retail purchase date to the original retail purchaser. Swim Spa Registration can
be submitted online at www.masterspas.com/resources. In the event of a warranty claim of a defect
or malfunction covered under the provisions of this limited warranty, the original retail purchaser
must first notify in writing the retail dealer who sold the swim spa within ten (10) days of the initial
malfunction or discovery of defect. If the retail dealer does not provide service, then the purchaser
should contact Master Spas customer service department, via the web site, or provide written
notice of the malfunction or defect at the address below. Upon notice of the warranty claim,
the retail dealer or an approved independent service center representative will arrange inspection
of the swim spa with the retail purchaser to determine if the claimed malfunction or defect is a
covered malfunction or defect under this limited warranty. If it is determined that the malfunction
is not covered by this limited warranty, the cost of the service call is the sole responsibility of the
purchaser. If it is determined that the malfunction or defect is covered under this limited warranty,
Master Spas through the retail dealer, or approved independent service center will repair or replace
the covered item. In the event of swim spa replacement, the replacement swim spa will carry the
balance of the original swim spa warranty from the original retail purchase date. Master Spas
reserves the right for its dealers or approved service centers to collect from the retail purchaser
reasonable travel expenses. In addition, access charges will be assessed if the swim spa is not
reasonably accessible for inspection, repair or replacement. This limited warranty is extended only
to the original retail purchaser and is not transferable. This limited warranty becomes void upon the
transfer of ownership of the swim spa or moving of the swim spa to a different location.
DISCLAIMERS
MASTER SPAS LLC, NEITHER ASSUMES NOR DO WE AUTHORIZE ANY OTHER PERSON TO ASSUME
FOR US, ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF SWIM SPAS MANUFACTURED
BY MASTER SPAS. THIS LIMITED WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO A
PURCHASER AND MASTER SPAS SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM MISUSE OF THE SWIM SPA OR CAUSED BY ANY DEFECT, FAILURE OR
MALFUNCTION OF THE SWIM SPA, WHETHER A CLAIM IS BASED UPON WARRANTY, CONTRACT,
NEGLIGENCE OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY SPECIFICALLY EXCLUDES
ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR
PURPOSE, OTHERWISE ALL IMPLIED WARRANTIES ARE LIMITED IN DURATION TO TWO (2) YEARS
FROM THE ORIGINAL DATE OF RETAIL PURCHASE. SOME STATES DO NOT ALLOW THE LIMITATION OF
THE DURATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. THERE ARE
NO OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, OF ANY KIND OR NATURE WHICH EXTEND
BEYOND THE DESCRIPTION ON THE FACE HEREOF. SOME STATES DO NOT ALLOW THE LIMITATIONS
OF REMEDIES SO THESE LIMITATIONS MAY NOT APPLY TO YOU.
IF YOUR SWIM SPA IS DESIGNATED BY MASTER SPAS AS A “BLEM” OR AS “BLEMISHED”, THE
SHELL SURFACE IS NOT WARRANTED AND THE SWIM SPA IS PURCHASED “AS IS” REGARDING ANY
COSMETIC BLEMISHES.
6927 Lincoln Parkway, Fort Wayne IN 46804
800 860 7727 masterspas.com
LIMITED WARRANTY
EXCLUSIONS AND LIMITATIONS
