Master Spas Master Spas Series, Owner'S Manual

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Page 3: ...ction RECORD OF OWNERSHIP Name ______________________________________________________________________ Address ____________________________________________________________________ City _____________________________________ State __________ Zip _______________ Date Purchased ______ ______ _______ Model ______________________________ Serial _______________________________ Dealer Name ________________...

Page 4: ...enance Non ECO PUR Spa Water Maintenance Start Up 24 26 Water Maintenance Trouble Shooting Guide 27 Why Chemicals are Important in a Spa 28 Maintenance Recommendations 29 Winterizing Your Spa 30 Twilight Spa Specifications 31 Twilight Spa Controls TS 6 1 TS 67 15 TS 7 1 TS 7 15 32 47 Twilight Spa Controls TS 67 25 TS 7 2 TS 7 25 TS 8 2 TS 8 25 TS 8 3 TS 8 35 TS Fit TS 240 48 49 Twilight Spa Contro...

Page 5: ...n should be mounted with screws or another type of permanent fastener Additional or replacement signs can be obtained from your dealer or direct from the factory INTRODUCTION It s time to relax You now have your very own portable spa by Master Spas Inc By fully understanding the operation of each of the features of your new Master Spa you will be assured of many years of hassle free hot water ther...

Page 6: ... 13 302mm2 solid copper conductor between this unit and any metal equipment metal enclosures of electrical equipment metal water pipe or conduit within 5 feet 1 5m of the unit For cord connected convertible units DANGER Risk of injury a Replace damaged cord immediately b Do not bury cord c Connect to a grounded grounding type receptacle only For units intended for indoor use only WARNING For indoo...

Page 7: ... use this spa unless they are supervised at all times DANGER Risk of Injury The suction fittings in this spa are sized to match the specific water flow created by the pump Should the need arise to replace the suction fittings or the pump be sure that the flow rates are compatible Never operate spa if the suction fittings are broken or missing Never replace a suction fitting with one rated less tha...

Page 8: ...ation should consult a physician before using a spa since some medication may induce drowsiness while other medication may affect heart rate blood pressure and circulation For spas with a gas heater WARNING Risk of Suffocation This spa is equipped with a gas heater and is intended for outdoor use only unless proper ventilation can be provided for an indoor installation HYPERTHERMIA Hyperthermia oc...

Page 9: ...ople with infections sores or the like should not use the spa Warm and hot water temperatures may allow the growth of infectious bacteria if not properly dis infected CAUTION Safe temperatures for swimming or aquatic exercise is around 80 F CAUTION Risk of Electrical Shock Do not leave audio compartment open Audio controls are not to be operated while inside the spa CAUTION Replace components only...

Page 10: ...pply service panel with a continuous copper wire equivalent in size to the circuit conductors supplying this equipment At least two lugs marked Bonding Lugs are provided on the external surface or on the inside of the supply terminal box or compartment To reduce the risk of electric shock connect the local common bonding grid in the area of the spa to these terminals with an insulated or bare copp...

Page 11: ... AVERTISSEMENT LES PERSONNES ATTEINTES DE MALADIES INFECTIEUSES NE DEVRAIENT PAS UTILISER UNE CUVE DE RELAXATION WARNING TO AVOID INJURY EXERCISE CARE WHEN ENTERING OR EXITING THE SPA OR HOT TUB AVERTISSEMENT POUR ÉVITER DES BLESSURES USER DE PRUDENCE EN ENTRANT DANS UNE CUVE DE RELAXATION ET EN SORTANT WARNING DO NOT USE DRUGS OR ALCOHOL BEFORE OR DURING THE USE OF A SPA OR HOT TUB TO AVOID UNCON...

Page 12: ...R ETC À MOINS DE 1 5 M DE CETTE CUVE DE RELAXATION CAUTION MAINTAIN WATER CHEMISTRY IN ACCORDANCE WITH MANUFACTURER S INSTRUCTION ATTENTION LA TENEUR DE L EAU EN MATIÉRES DISSOUTES DOIT ÊTRE CONFORME AUX DIRECTIVES DU FABRICANT Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 37 C The symtoms of hyperthermia include ...

Page 13: ... filtration cycles 3 JETS 2 PUMP If so equipped This produces water flow through the designated jets and has only one speed 4 JETS 3 PUMP If so equipped This produces water flow though the designated jets and has one speed 5 CIRCULATION PUMP If so equipped This pump runs 24 hours a day and moves water for heating and filtration Spas equipped with this pump do not have filtration cycles as they are...

Page 14: ...he only electrical supply for your spa must include a 15 AMP switch or circuit breaker toopen all non grounded supply conductors to comply with sec tion 422 20of the National Electrical Code The disconnect must be readily accessibleto the spa occupants but installed at least five feet from the spa A Ground Fault Circuit Interrupter GFCI provided with the spa must be used to comply with section 680...

Page 15: ...uipment packs are wired for 240 VAC only The only electrical supply for your spa must include a 50 AMP switch or circuit breaker to open all non grounded supply conductors to comply with section 422 20 of the National Electrical Code The disconnect must be readily accessible to the spa occupants but installed at least five feet from the spa A Ground Fault Circuit Interrupter GFCI must be used to c...

Page 16: ... For a 240 V dedicated hook up the white neutral wire is not required between the G F C I and the system box GRN GRN GROUND RED HOT BLK HOT BLK HOT RED HOT RED HOT WHT NEUTRAL WHT WHT BLK HOT GRN GROUND TB1 IDF00007 mac 6 17 97 Actual wiring of GFCI will vary by manufacturer of GFCI The GFCI shown is a Square D Improper wiring of GFCI may result in permanent damage to spa system box Repair replace...

Page 17: ...cement bars crossed throughout the pad 4 GFCI For TS 120 only Your spa is equipped with a 15 amp GFCI cord that must be plugged into a dedicated 15 amp electrical outlet This cord is located inside the spa behind the front skirt panel Before operating the spa first remove the cord by cutting the plastic ties that secure it during shipping Bring the cord outside of the spa and insert the cord in th...

Page 18: ... bathrooms Storage for spa chemicals Local building codes if applicable Power cable GENERAL CONSIDERATIONS FOR INDOOR INSTALLATION Installing your spa indoors creates an entirely different set of considerations Here again with proper planning no matter what room your spa goes in it will be your favorite room Work with your Master Spas dealer and contractor to insure all local building electrical a...

Page 19: ...ump s on your spa if after start up your spa pumps do not operate Due to the nature of water flow and hydro therapy pumps please be advised that air locking of pumps may occur Master Spas has taken measures to reduce the possibility of this but it still may occur especially after refilling a spa This is not a service covered under warranty To relieve an airlock situation loosen the union see pictu...

Page 20: ...e greater the concentration of active hydrogen ions the lower the pH pH is not measured in parts per million but on a scale from 0 to 14 with 7 being the neutral In spas when ever possible a measurement between 7 2 and 7 8 is best Whenever possible it should be between 7 4 and 7 6 With low pH the results can be corroded metals etched and stained plaster stained fiberglass or acrylic eye skin irrit...

Page 21: ...ype is approved for spa use a Sodium dichlor which is granular fast dissolving and pH neutral chlorine 2 Chlorine is an immediate sanitizer B Bromine 1 Two types of tablets a Hydrotech b Lonza 2 Bromine is a slow dissolve chemical and may take a few days to develop a reserve or reading in the water 9 Total dissolved solids TDS Materials that have been dissolved by the water i e Like what happens w...

Page 22: ...try but can make the maintenance a more natural experience Note Eco Pur filters are not recommended for use with Bromine This manual references bromine as well as chlorine in case you decide to remove the Eco Pur filters and sanitize your spa with bromine Consult your dealer for additional information Master Spas Inc products are not designed to be used with Biquanides These chemicals are found in...

Page 23: ...PPM Calcium hardness levels should be maintained between 150 and 250 PPM part per million Step 4 Adjust pH total Alkalinity TA and Calcium hardness utilizing the directions on the chemical bottles provided by your dealers start up kit Step 5 It may be necessary to retest and add additional chemicals to get to the proper levels in Step 3 Step 6 Add 2 oz of concentrated chlorinating granules sodium ...

Page 24: ...h of spa water The ECO PUR filter system will actually aid in stabilizing the ph ECO PUR does not alter the TDS total dissolved solids The main function of the ECO PUR filter system is to provide clean and clear spa water Proper chemical balance and filtration are also key components in maintaining healthy spa water Always ensure that the ph and total alkalinity of the spa water is checked and bal...

Page 25: ...pa per 250 gallons AS NEEDED If water looks hazy shock treat with 1 teaspoon of Dichlor per 500 gallons These are general recommendations for water quality maintenance that may vary by usage and or bather load Depending on bather load and frequency of use drain and refill times may vary as well as the frequency of cleaning your filters Foam Gone may be used when excessive foaming occurs Be sure to...

Page 26: ...est strips or a test kit test for pH and adjust if necessary to within the 7 2 and 7 8 range using the pH alkalinity increaser or decreaser 1 2oz at a time Wait 15 minutes retest and adjust if necessary The pump should be running on high speed during this time without air controls open 8 Add the sanitizer of choice following label directions If chlorine is used broadcast the recommended amount acr...

Page 27: ...n enzyme product in place of the clarifier following the label directions 5 Use a small amount of defoamer only if necessary DAY TWO SKIP DAY THREE 1 Test and adjust total alkalinity if necessary to between 80 and 150 ppm using the pH alkalinity increaser or decreaser 1oz at a time Wait 15 minutes retest and adjust if necessary The pump should be running on high speed during this time with the air...

Page 28: ... shock or superchlorinate following label directions A spa should be shocked at least once a week even if it is not used If using chlorine as the sanitizer the spa should be shocked whenever a free chlorine reading of 1 to 3 ppm cannot be obtained without raising the total chlorine level above 5 ppm Always shock a spa after any heavy bather load 5 Check filter cartridge and clean if necessary Clea...

Page 29: ... ppm Poor sanitizer pH levels High levels of body oils lotions soap etc HOW TO FIX IT Shock water with non chlorine shock treatment Adjust pH if necessary Shock water with non chlorine shock treatment or adjust sanitizer levels Adjust pH level if necessary Adjust sanitizer if necessary Clean filters and adjust filtration times Adjust chemistry levels Add spa clarifier see dealer Change spa water W...

Page 30: ...oudy water and possible corrosion of plumbing and fittings may also occur 2 Heat Heat causes much quicker evaporation and also will cause minerals and metals to precipitate out of solution 3 Air Dust and airborne dirt particles are introduced into the spa 4 Environment The environment surrounding the spa can also impact the water quality Items such as pollen grass sand dirt lawn fertilizer airborn...

Page 31: ...re one of the most important components of your spa Not only are they essential for clean water but they also extend the life of the spa equipment Your filter elements should be cleaned on a regular basis once a month on average with normal usage With heavy use the filters may need to be cleaned more often Turn off the swim spa before servicing filters Never leave to the swim spa running when remo...

Page 32: ...ter out of your unit 3 Remove access panels from equipment area 4 Loosen all pump unions 5 Remove winterizing plug from face of the pump s where applicable 6 Using your shop vac in a blowing mode insert the hose into the nozzle of each jet and blow the trapped water from the lines into the interior of the spa 7 After this is completed use the shop vac to remove any standing water in the spa and in...

Page 33: ...84 x 34 240V 320 530 2 28 50 Amp 3 140 TS 7 1 84 x 84 x 38 240V 420 705 1 28 50 Amp 3 995 TS 7 15 84 x 84 x 38 240V 435 685 1 30 50 Amp 4 296 TS 7 2 84 x 84 x 38 240V 420 755 2 36 50 Amp 4 045 TS 7 25 84 x 84 x 38 240V 435 785 2 36 50 Amp 4 396 TS 8 2 94 x 94 x 38 240V 485 755 2 44 50 Amp 4 680 TS 8 25 94 x 94 x 38 240V 510 755 2 47 50 Amp 4 988 TS 8 3 94 x 94 x 38 240V 485 805 3 50 50 Amp 4 730 T...

Page 34: ...ton while the numbers are flashing will enter the menus The menus can be exited with certain button presses Waiting for 10 seconds will return the panel to normal operation and a display of spa status Main Screen P SET RANGE SET While the Temperature is still flashing press Light SET RANGE READY RANGE FLTR1 Main Screen READY RANGE FLTR1 SET READY SET 1 2 Power up Screens After the startup sequence...

Page 35: ...o switch to high speed Also push the Pump 2 or Aux button if you have a 2nd pump to turn it on The pumps will now be running in high speed to facilitate priming If the pumps have not primed after 2 minutes and water is not flowing from the jets in the spa do not allow the pumps to continue to run Turn off the pumps and repeat the process Note Turning the power off and back on again will initiate a...

Page 36: ...eed turns on automatically it cannot be deactivated from the panel however the high speed may be started FILTRATION AND OZONE Pump 1 low and the ozone generator if so equipped will run during filtration The system is factory programmed with one filter cycle that will run in the evening assuming the time of day is properly set when energy rates are often lower The filter time and duration are progr...

Page 37: ...n up arrow and the Low Range designated in the display by a down arrow These ranges can be used for various reasons with a common use being a ready to use setting vs a vacation setting The Ranges are chosen using the menu structure below Each range maintains its own set temperature as programmed by the user This way when a range is chosen the spa will heat to the set temperature associated with th...

Page 38: ...ump 1 Low will run until set temperature is reached or 1 hour has passed After 1 hour the System will revert to Rest Mode This mode can also be reset by entering the Mode Menu and changing the Mode READY SET SET REST READY Mode will allow the spa to Poll and determine a need for heat The panel will maintain a current temperature display REST Mode will not Poll and will only heat during filter cycl...

Page 39: ...ng press Light repeatedly until TIME appears in the LCD SET RANGE Main Screen READY RANGE FLTR1 Main Screen READY RANGE FLTR1 Approx 10 sec or Main Screen READY RANGE FLTR1 Approx 10 sec or Indicates Flashing or Changing Segment Key A temperature button used for Action Light or dedicated Choose button depending on control panel configuration Waiting time varies depending on function Approx 10 sec ...

Page 40: ...K will remain on the display for 3 seconds and then revert to the normal display When the Temperature is locked the panel will display the Set Temperature by pressing a Temperature Button as ususal LOCK will appear if an attempt to reset the temperature is made with a subsequent button press Adjustable settings in the menus are also locked Other function buttons will operate normally Panel Locked ...

Page 41: ...tes Flashing or Changing Segment Key A temperature button used for Action Light or dedicated Choose button depending on control panel configuration Waiting time varies depending on function OR While the Temperature is still flashing press Light repeatedly until HOLD appears in the LCD SET RANGE Main Screen READY RANGE FLTR1 Main Screen READY RANGE FLTR1 Approx 10 sec Main Screen READY RANGE FLTR1 ...

Page 42: ...for Action Light or dedicated Choose button depending on control panel configuration Waiting time varies depending on function Sets Filter 1 lenght in hours Sets start hour Selects minutes Selects part of an hour SET FLTR1 P SET FLTR1 P SET FLTR1 P Sets 15 minute increments SET FLTR1 P FLTR1 FLTR1 SET FLTR1 SET FLTR1 SET FLTR1 Shows flashes start time FLTR1 to show RUN HRS to show F1 ENDS xx xx Se...

Page 43: ...ET Toggle 12 hour clock and 24 hour clock SET SET Press Light To show first item in Preferences menu F C for 12 24 Press Light for REMINDERS While the Temperature is still flashing press Light repeatedly until PREF appears in the LCD SET RANGE Main Screen READY RANGE FLTR1 To next item in Main Menu UTIL To next item in Main Menu UTIL Indicates Flashing or Changing Segment Key A temperature button ...

Page 44: ... itself when Priming Mode is exited WATER TEMPERATURE IS UNKNOWN After the pump has been running for 1 minute the temperature will be displayed TOO COLD FREEZE PROTECTION A potential freeze condition has been detected or the Aux Freeze Switch has closed and all pumps are activated All pumps are ON for at least 4 minutes after the potential freeze con dition has ended or when the aux freeze switch ...

Page 45: ...y the heat away from the heating element and the heater has been disabled See Flow Related Checks below After the problem has been resolved you must press any button to reset and begin heater start up HEATER MAY BE DRY DR Possible dry heater or not enough water in the heater to start it The spa is shut down for 15 min Press any button to reset the heater start up See Flow Related Checks below HEAT...

Page 46: ...ide panel with any button press READY RANGE FLTR1 SENSOR BALANCE IS POOR The temperature sensors ARE out of sync The Sensor Balance is Poor fault has been established for at least 1 hour Call for Service SENSOR FAILURE A temperature sensor or sensor circuit has failed Call for Service NO COMMUNICATIONS The control panel is not receiving communication from the System Call for Service MISCELLANEOUS ...

Page 47: ...MORY ERROR Contact your dealer or service organization if this message appears on more than one power up MEMORY FAILURE CLOCK ERROR Contact your dealer or service organization CONFIGURATION ERROR SPA WILL NOT START UP Contact your dealer or service organization A PUMP APPEARS TO BE STUCK ON Water may be overheated POWER DOWN THE SPA DO NOT ENTER THE WATER Contact your dealer or service organizatio...

Page 48: ... the appropriate chemicals APPEARS ON A REGULAR SCHEDULE I E EVERY 7 DAYS Check sanitizer level and other water chemistry with a test kit and adjust with the appropriate chemicals APPEARS ON A REGULAR SCHEDULE I E EVERY 30 DAYS Clean the filter media as instructed by the manufacturer See HOLD on page 39 APPEARS ON A REGULAR SCHEDULE I E EVERY 30 DAYS The GFCI is an important safety device and must...

Page 49: ...ditioned for maximum life Alternates with temperature or normal display APPEARS ON A REGULAR SCHEDULE I E EVERY 180 DAYS Wood skirting and furniture should be cleaned and conditioned per the manufacturers instructions for maximum life Alternates with temperature or normal display APPEARS ON A REGULAR SCHEDULE I E EVERY 365 DAYS Filters should be replaced occasionally to maintain proper spa functio...

Page 50: ...1 has been running for at least 2 minutes temperature is always current on spas equipped with 24 hour circulation pump To display the set temperature press the Warm or Cool pad once To change the set temperature press the pad a second time before the LCD stops flashing Each press of the Warm or Cool pad will continue to either raise or lower the set temperature After three seconds the LCD will sto...

Page 51: ... C of the set temperature only during filter cycles will display solid when temperature is not current and will alternate with temperature when temperature is current Preset Filter Cycles The first filter cycle begins 6 minutes after the spa is energized The second filter cycle begins 12 hours later Filter duration is programmable for 2 4 6 8 hours or for continuous filtration indicated by The def...

Page 52: ...displayed on the LCD display To display the set temperature press the Warm or Cool button once To change the set temperature press the button a second time before the LCD stops flashing Each press of the Warm or Cool button will continue to either raise or lower the set temperature After three seconds the LCD will stop flashing and display the current spa temperature Jets Press the jets button onc...

Page 53: ...gized The second filter cycle begins 12 hours later Filter duration is programmable for 2 4 6 8 hours or for continuous filtration indicated by The default filter time is 2 hours To program press warm or cool then Jets Press warm or cool to adjust Press Jets to exit programming At the beginning of each filter cycle the pump s purge for 30 seconds the pump purges for 5 minutes The only effect filte...

Page 54: ...ll automatically activate regardless of spa status If the problem persists contact your dealer or service organization May appear temporarily in an overheat situation and disappear when the heater cools If the problem persists contact your dealer or service organization May appear temporarily in an overheat situation and disappear when the heater cools MEANING No message on display Power has been ...

Page 55: ...ING Sensors are out of balance If alternating with spa temperature it may just be a temporary condition If flashing by itself spa is shut down A significant difference between tempera ture sensors has been detected This could indicate a flow problem Persistent low flow problems Displays on the fifth occurrence of message within 24 hours Heater is shut down but other spa functions continue to run n...

Page 56: ...the digital TV is not covered by the spa warranty To lift and lower your Windsor TV follow these simple instructions To lift press and hold round button next to the TV until the TV raises completely To lower the television press down on the top of the television until it stops and is completely hidden in the acrylic shell Press straight down when lowering lift to avoid damage to the lift assembly ...

Page 57: ...rs Please consider this when placing your spa outdoors It also may be difficult to operate the dolphin remote due to UV rays Note Due to software variations in many portable audio products the I Pod docking station may not operate correctly This is a compatibility problem that cannot be controlled and is not a defect with the docking station WARNING Never remain in your spa longer than 15 minutes ...

Page 58: ...station OFF with the on off button inside the door the red LED should not be illuminated when power is OFF 2 Press the red POWER button on the remote 3 Turn the docking station ON with the on off button inside door the red LED will illuminate when power is ON 4 Press and hold the MODE button on the top right corner Hold for 10 seconds 5 The remote s LCD should read WELCOME or show a mode position ...

Page 59: ...placement follow the steps above to pair synchronize before normal usage i If your music player is not an iPod you will not be able to control track or receive track information i In order to prolong remote battery life the LCD will shut off after 20 seconds if no other button is pressed To turn remote back on press any button once and then press the command desired CAUTION Risk of Electric Shock ...

Page 60: ...5 ft to the spa If the spa does not respond make sure to check and reset the GFCI breaker attached to the plug end of the cord If the spa does not respond contact your local service company PUMP S DO NOT OPERATE 1 Press the Jets button on your control panel If you hear the pumps trying to operate A Pump may need to be primed See page 17 If you do not hear anything from the pump contact your local ...

Page 61: ...el for heater light indicator If the light is on the spa should be heating Wait a reasonable amount of time approximately 1 hour to see if the water temperature is changing 6 Check to make sure that the pump is primed 7 Reset power to the spa at GFCI breaker 8 If spa is still not heating contact your dealer for service GFCI IS TRIPPING A ground fault circuit interrupter GFCI is required by the Nat...

Page 62: ...the jet Some jets may not be removable depending on the model TO CLEAN JETS Place the jet s in a bucket fully immerse in white vinegar Let the jet s soak overnight and then rinse with water Reinstall the jet s It may be necessary to clean grit and deposits from the white jet body mounted in the spa shell by using a small bristled brush DRAINING YOUR SPA The drain is located behind the front panel ...

Page 63: ...R SPA IS GOING TO BE LEFT EMPTY FOR PROLONGED PERIODS DO NOT REPLACE COVER DIRECTLY ON SURFACE OF SPA PLACE 2 3 BLOCKS BETWEEN COVER AND SPA THIS ALLOWS FOR ADEQUATE VENTILATION OF COVER AND SPA NOTE The cover warranty is provided through the cover manufacturer and not through Master Spas You will need to mail the cover warranty back to the cover manufacturer CARE OF YOUR SPA CABINET Your quality ...

Page 64: ... MAINTENANCE RECORD DATE Drain Clean Spa Clean Filter Cartridge Test GFCI Soak Filter Cartridge in Solution Clean and Condition Spa Cover Miscellaneous Service Miscellaneous Service DATE DATE DATE DATE DATE DATE DATE ...

Page 65: ...SPA CARE AND MAINTENANCE RECORD 63 DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE ...

Page 66: ...64 SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE ...

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Page 68: ...turer of spas and related products and we stand behind every product we produce pursuant to those representations which are stated in our written limited warranty your dealer is an independent business person or company and not an employee or agent of Master Spas Inc We cannot and do not accept any responsibility or liability for any other representations statements or contracts made by any dealer...