SPA TROUBLE SHOOTING GUIDE
SPA NOT HEATING
* If the spas heater has failed, the majority of the time it will trip the GFCI breaker. If the spa is not
heating and has not tripped the breaker, please follow these steps:
1.
Check the control panel for diagnostic messages. Refer to your spa models diagnostic message area
in previous sections. Follow steps to alleviate message.
2.
Check water set temperature at control panel.
3.
Check for dirty filters. Clean if necessary.
4.
Check “heat mode” the spa is set in. Spa should be in standard mode.
5.
Check the control panel for heater light indicator and / or thermometer icon. If the light is on or the
indicator icon is moving, the spa should be heating. Wait a reasonable amount of time (approximately
1 hour) to see if the water temperature is changing.
6.
Check to make sure that the pump is primed and all slice valves are open.
7.
Reset power to the spa at GFCI breaker.
8.
If spa is still not heating, contact your dealer for service.
GFCI IS TRIPPING
The Ground Fault Circuit Interrupter (GFCI) is required, by NEC code (National Electrician Code), for your
protection. The tripping of the GFCI may be caused by a component on the spa or by an electrical problem.
Such electrical problems include, but are not limited to, a faulty GFCI breaker, power fluctuations, or a
miswire. It may be necessary to contact an electrician if your local dealer recommends doing so.
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SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
(CONT.)
11.
DANGER - RISK OF ELECTRIC SHOCK.
Do not permit any electric
appliance, such as a light, telephone, radio or television, within five (5) feet of the spa. Never
operate any electrical appliances from inside the spa or while wet.
12.
WARNING - RISK OF SUFFOCATION.
If this spa is equipped with a
gas heater, it is intended for outdoor use only, unless proper ventilation can be provided for
an indoor installation.
13.
CAUTION - RISK OF ELECTRIC SHOCK.
Do not leave the CD
compartment open.
CAUTION - RISK OF ELECTRIC SHOCK.
Replace components only
with identical components.
The CD player controls are not to be operated while inside the spa.
WARNING - PREVENT ELECTROCUTION.
Do not connect any
auxiliary components (for example, additional speakers, headphones, additional audio/video
components etc.) to the system. These units are not provided with an outdoor antennae.
Do not service this product yourself as opening or removing covers may expose you to
dangerous voltage or other hazards. Refer all servicing to qualified service personnel.
If the power supply/supply cord(s) are damaged, water is entering the speaker, CD
compartment, or any other component in the electrical equipment compartment area,
the protective shield is showing signs of deterioration, or there are signs of other potentially
hazardous damage to the unit, turn off the circuit breaker from the wall and refer servicing
to a qualified service personnel.
The unit should be subjected to periodic routine maintenance once every quarter to make
sure that the unit is operating properly.
14.
DANGER - RISK OF ELECTRIC SHOCK.
Do not permit any electric
appliance, such as light, telephone, radio, or television, within 5 feet (1.5m) of a spa.
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Master Spa Parts - 1068 American Drive, Neenah, WI, 54956, USA
