Master Spas TS 240, Owner'S Manual

Page 1: ...OWNER S MANUAL...

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Page 3: ...___ Zip _________ Phone ______ ________ __________ Date Purchased ______ ______ _______ Model _________________________________ Serial _______________________________________ Dealer Name _____________...

Page 4: ...oPur Charge 21 22 Water Chemistry Terms You Should Know 23 24 Why Are Chemicals Important in a Spa 25 Water Maintenance 26 29 Start Up 26 Schedule 27 28 Troubleshooting Guide 29 Regular Maintenance Pr...

Page 5: ...e sign should be mounted with screws or another type of permanent fastener Additional or replacement signs can be obtained from your dealer or direct from the factory INTRODUCTION It s time to relax Y...

Page 6: ...o connect a minimum 6 AWG 13 302mm2 solid copper conductor between this unit and any metal equipment metal enclosures of electrical equipment metal water pipe or conduit within 5 feet 1 5m of the unit...

Page 7: ...that children can not use this spa unless they are supervised at all times DANGER Risk of Injury The suction fittings in this spa are sized to match the spe cific water flow created by the pump Should...

Page 8: ...a f Persons using medication should consult a physician before using a spa since some medication may induce drowsiness while other medication may affect heart rate blood pressure and circulation For s...

Page 9: ...d injuries WARNING People with infections sores or the like should not use the spa Warm and hot water temperatures may allow the growth of infectious bacteria if not properly disinfected CAUTION Safe...

Page 10: ...rovided in the electric supply service panel with a continuous copper wire equivalent in size to the circuit conductors supplying this equipment At least two lugs marked Bonding Lugs are provided on t...

Page 11: ...TILISER UNE CUVE DE RELAXATION WARNING TO AVOID INJURY EXERCISE CARE WHEN ENTERING OR EXITING THE SPA OR HOT TUB AVERTISSEMENT POUR VITER DES BLESSURES USER DE PRUDENCE EN ENTRANT DANS UNE CUVE DE REL...

Page 12: ...ANCE WITH MANUFACTURER S INSTRUCTION ATTENTION LA TENEUR DE L EAU EN MATI RES DISSOUTES DOIT TRE CONFORME AUX DIRECTIVES DU FABRICANT Hyperthermia occurs when the internal temperature of the body reac...

Page 13: ...operation suction is created at this fitting Users of the spa swim spa must be instructed not to come in contact with this fitting in such a way as to block its orifice If a user of the spa swim spa b...

Page 14: ...diately It is recommended that suction components be inspected at least monthly Replace the suction within 7 years from the installation date Contact your dealer or local service center for quoting an...

Page 15: ...provide excellent massage to the feet 5 JET DIVERTER VALVE if equipped Located on the top flange of the spa this large valve physically diverts the flow of water from one group of jets to another Be...

Page 16: ...ect spa models may have an additional remote which allows the user to control the jet therapy while remaining in the seat if applicable By pressing the control one time you will activate the pump Pres...

Page 17: ...speed provides maximum jet action The main pump is controlled by the Jets or Jets I button on the Topside Control Panel 19 SECONDARY THERAPY PUMP if equipped This produces water flow through 1 to 2 gr...

Page 18: ...lified contractor or your local building department to confirm that your surface is adequate for supporting a spa All sides of the spa must be accessible for regular maintenance or in the event that s...

Page 19: ...not backfill with sand gravel or earth Doing so will void the warranty Plan for complete drainage so that water accumulation drains away from the spa perimeter and standing water never reaches the el...

Page 20: ...18 DO NOT DIVE SITE PREPARATION GENERAL GUIDELINES...

Page 21: ...pump has 2 unions and the heater has 2 unions A newly delivered spa may have loose unions caused in transporting the spa Check that all slice valves are open in the up position The slice valves may b...

Page 22: ...his is not a service covered under warranty To relieve and airlock loosen the union on the discharge of the pump see arrow on picture of pump below Water should leak out Tighten the union and test the...

Page 23: ...er and zinc oxides are carried into the filtered water they kill bacteria and provide hostile conditions for algae and fungal growth Using EcoPur Charge helps reduce the amount of chemi cals needed th...

Page 24: ...hile holding on to outer filter When snapped in to locked position EcoPur Charge handle aligns with molded points on outer filter NOTE EcoPur Charge should be replaced every 6 months Initial snap in f...

Page 25: ...rritation rapid chlorine or bromine loss and total alkalinity destruction With high pH the results can be cloudy water eye skin irritation scale formation and poor chlorine or bro mine efficiency 5 Sh...

Page 26: ...y the water i e Like what happens when you put sugar in coffee or tea 10 Useful life of water in days Water should be drained at least once every 180 days Useful life may vary by usage and bather load...

Page 27: ...uicker evaporation and also will cause minerals and metals to precipitate out of solution 3 Air Dust and other airborne contaminants are introduced into the spa 4 Environment The environment surroundi...

Page 28: ...hlorine level of 5 to 8 ppm on initial start up to begin sanitizing the spa water Bathers should not enter the spa until the chlorine levels drop below 5 0 ppm Always refer to the chemical manufacture...

Page 29: ...the pumps causing unwarranted damage See the clean your filter elements in the maintenance section of this manual for more information EVERY 180 DAYS Drain and refill your spa with fresh water instal...

Page 30: ...that whatever is put into it have a pH as close to neutral as possible That is why only chemicals made for spas should be used Always refer to the chemical manufactures dosage rec ommendations listed...

Page 31: ...organic materials Add spa clarifier see dealer Old water Change spa water Scum Ring Around Spa Build up of oils dirt and organic elements Wipe off with a clean towel add an enzyme product Eye Skin Irr...

Page 32: ...eps for Figure 2 Grasp the drain cap and pull the assembly out as far as it will go Unscrew the cap from the assembly Push the drain back in midway to start the flow of water A garden hose can be atta...

Page 33: ...a month on average with normal usage With heavy use the filters may need to be cleaned more often Turn off the spa before servicing filters Never leave to the spa running when removing the fil ters De...

Page 34: ...llows should be removed Pillow life will be extended NOTE Do not cover the spa for 15 minutes after adding chemicals as the off gas can cause unwar ranted damage Remove Filter Lid Pull Up to Remove Fl...

Page 35: ...he back of the Jet insert so all holes are free of debris Reinstall Jet insert and outer ring CLEANING DIVERTER VALVES Due to mineral deposits and grit sand that may get into the internal parts of the...

Page 36: ...d warranty provided with the spa It is provided through the cover manufacturer and may not be through Master Spas Check the tags and labeling on your cover to verify manufacturer and refer to the manu...

Page 37: ...exposing the metal to corrosion The best defense to combat corrosion on stainless steel components in your spa is make sure that it is kept clean and free of any chemical build up Always Clean freque...

Page 38: ...e GFCI and house breaker The GFCI should be located in a weather proof box close to the spa but no closer than 5 ft If the spa does not respond contact your local service company PUMP S DO NOT OPERATE...

Page 39: ...of manual If the indicator is on the spa should be heating With the cover closed on the spa wait a reasonable amount of time approximately 1 to 2 hours to see if the water temperature is increasing 6...

Page 40: ...ompleted use the shop vac to remove any standing water in the spa and in the equipment area 8 Clean the spa with a soft cloth and a non abrasive spa surface cleaner 9 Replace access panels 10 Cover sp...

Page 41: ...E AND MAINTENANCE RECORD DATE Drain Clean Spa Clean Filter Cartridge Test GFCI Soak Filter Cartridge in Solution Clean and Condition Spa Cover Miscellaneous Service Miscellaneous Service DATE DATE DAT...

Page 42: ...E AND MAINTENANCE RECORD DATE Drain Clean Spa Clean Filter Cartridge Test GFCI Soak Filter Cartridge in Solution Clean and Condition Spa Cover Miscellaneous Service Miscellaneous Service DATE DATE DAT...

Page 43: ...t be con nected securely to a grounded metal structure such as a cold water pipe All Master Spas equipment packs are wired for 240 VAC only The electrical service for your spa must include a 50 AMP sw...

Page 44: ...SE Key WHT White Neutral BLK Black Hot Line 1 RED Red Hot Line 2 GND Ground WHT BLK GND RED RED WHT GND BLK Refer to wiring diagram inside spa control system for proper power connection to terminals G...

Page 45: ...0 94 x 94 x 38 239 x 239 x 97 Configuration 2 240V 50A GFCI 7 400 1 51 1170 531 5805 2633 3 TS 87 3 1450 94 x 84 x 38 239 x 214 x 97 Configuration 2 240V 50A GFCI 5 310 1 17 1025 465 4535 2057 3 1 As...

Page 46: ...44 DO NOT DIVE Spa Controls Icon Spa Touch The Main Screen...

Page 47: ...about spa operation can be seen on the Main Screen Most features including Set Temperature adjustment can be accessed from this screen The actual water temperature can be seen and the Set Temperature...

Page 48: ...ffected by that lock System Info and Lock Screens 8 Invert or flip Screen 9 Lights is turned ON Light is Inactive Light is Disabled 10 Music is Active Music is Inactive Music is Disabled 11 Message Wa...

Page 49: ...control can be adjusted The same goes for the Utilities Menu Screen and the Test Menu used by Spa Technicians 17 Indicates when the spa heater is on 18 Adjust set temperature lower NAVIGATION Navigati...

Page 50: ...SSAGES At the bottom of the screen at certain times an indicator may appear showing that a message is waiting Touch this indicator to go to the Message Display Screen On that Screen some of the messag...

Page 51: ...the Set Temperature The Set Temperature changes immediately If you need to switch between High Temperature Range and Low Temperature Range you need to go to the Settings Screen PRESS AND HOLD If Up o...

Page 52: ...lect and control individual devices Some devices like pumps may have more than one ON state so the icon will change to reflect the state of the equipment Below are some examples of 2 speed Pump indica...

Page 53: ...button is shown and pressed when on an editing page and a value has been selected highlighted the value can be incremented by pressing the up arrow or decremented by pressing the down arrow INVERT Wi...

Page 54: ...utton plus an Inactive Save Button it means Back or Exit It appears on editing screens before you have changed any value as well as on all other screens When you see both the Back button and an Active...

Page 55: ...e bottom of the screen it takes you to the next page If there is a left arrow at the bottom of the screen it takes you to the previous page PAGE UP DOWN If an Up or Down button is shown and pressed wh...

Page 56: ...on the Settings screen and is visible on the Main Screen in the upper left corner of the display These ranges can be used for various reasons with a common use being a ready to use setting vs a vacati...

Page 57: ...lly for example for heating you can switch be tween low speed and high speed but you cannot turn the heater pump off Circulation Mode See information within pumps for further information on circulatio...

Page 58: ...ntrol system during the filling process After turning the power on at the main power panel the top side panel will display a splash screen or startup screen PRIMING MODE M019 After the initial start u...

Page 59: ...pump operates continuously 24 hours with the exception of turning off for 30 minutes at a time when the water temperature reaches 3 F 1 5 C above the set temperature most likely to happen in warm clim...

Page 60: ...ns CLEAN UP CYCLE OPTIONAL When a pump is turned on by a button press a clean up cycle begins 30 minutes after the pump is turned off or times out The heat filter pump and the ozone generator will run...

Page 61: ...on the Settings Screen takes you to a screen where you control the Time of Day On the Time of Day screen simply select the Hours and Minutes Use the Up and Down Buttons to make changes then Save If n...

Page 62: ...en takes you to a screen where you control the Filter Cycles Press 1 to view Filter 1 Press 2 once to view Filter 2 Press 2 again to turn Filter 2 ON or OFF When Filter Cycle 2 is ON it can be adjuste...

Page 63: ...for 24 hours enabling Filter Cycle 2 will initiate a purge when Filter Cycle 2 is programmed to begin THE MEANING OF FILTER CYCLES 1 The heating pump always runs during the filter cycle 2 In Rest Mode...

Page 64: ...Settings Lock allows access to a reduced selection of menu items These include Filter Cycles Invert Information and Fault Log They can be seen but not changed or edited The same steps are used to Lock...

Page 65: ...cleaning or replacing the filter Hold Mode will last for 1 hour unless the mode is exited manually If spa service will require more than an hour it may be best to simply shut down power to the spa The...

Page 66: ...s that can be reviewed by a service tech Use the Up and Down buttons to view each of the Faults When Priming Mode shows in the Fault Log it is not a fault Rather it is used to keep track of spa restar...

Page 67: ...Screen REMINDERS The Reminder Icon on the Settings Screen takes you to the Reminders screen Press Temp Display to change the temperature between Fahrenheit and Celsius Press Time Display to change th...

Page 68: ...ble Setting to 0 0 Hr prevents the Cleanup Cycles from running The Cleanup Icon on the Settings Screen takes you to the Cleanup Cycle screen Note Cleanup cycles do not apply to systems set for 24hr ci...

Page 69: ...ration Signature Displays the checksum for the system configuration file Current Setup Displays the currently selected Configuration Setup Number Dip Switch Settings Displays a number that represents...

Page 70: ...and the spa should shut down If it does not shut down the power and manually verify that a GFCI breaker is installed and that the circuit and spa are wired correctly Verify the function of the GFCI wi...

Page 71: ...functions are disabled System will auto reset when the spa water temp is below 108 F 42 2 C Check for extended pump operation i e filter cycle durations or extended spa pump use beyond the 15 timeout...

Page 72: ...heater to start it The spa is shut down After the problem has been resolved you must reset the message to restart heater start up See Flow Related Checks below FLOW RELATED CHECKS Check for low water...

Page 73: ...or Service COMMUNICATIONS ERROR The control panel is not receiving communication from the System Call for Service TEST SOFTWARE INSTALLED The Control System is operating with test software Call for Se...

Page 74: ...organization THE GFCI TEST FAILED SYSTEM COULD NOT TEST THE GFCI M036 North America Only May indicate an unsafe installation Contact your dealer or service organization A PUMP MAY BE STUCK ON M034 Wa...

Page 75: ...i e every 30 days TEST THE GFCI OR RCD May appear on a regular schedule i e every 30 days The GFCI or RCD is an important safety device and must be tested on a regular basis to verify its reli abilit...

Page 76: ...ry conditions Eco Pur mineral filters should be replaced every 180 days CHANGE THE UV May appear on a regular schedule i e every 18 months Change the UV as instructed in the Mast3rPur section This is...

Page 77: ...Wi Fi Spa Control App This app is available for Apple or Android devices Please refer to the Balboa Water Group website and mobile device app for operation information http www balboawater com bwa Not...

Page 78: ...el within the Music menu When in the Music menu the screen will indicate the current status of the BBA system This screen indicates the audio system is currently off Touch power icon to turn BBA audio...

Page 79: ...dependent on installation Once powered up system will indicate discoverable Discoverable indicates the system is open for connection with a mobile Bluetooth audio device BT Connected indicates that a...

Page 80: ...a safe place iv Gently pull the Lamp Wires till the top of the UV Lamp is out of the Lamp Retainer Grasp the white ceramic end of the UV Lamp and pull until it is fully removed IF YOU ARE NOT REPLACIN...

Page 81: ...Isolation Valves the spa must be drained below where the Spa Solar Eclipse is mounted ii Remove the Upper Enclosure Assembly and UV Lamp as described in Section A and set aside in a safe place iii Rem...

Page 82: ...e lamp retainer is snug Be careful not to over tighten and damage lamp retainer If leaking continues con tact your Master Spas dealer for service vi SHUT DOWN the spa once you have confirmed that ther...

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Page 84: ...ter Spas is a manufacturer of spas and related products and we stand behind every product we produce pursuant to those representations which are stated in our written limited warranty your dealer is a...