For parts or assistance, call customer service at
1-877-455-5508
Operation / Troubleshooting
4
OPERATION
Risk of electric shock.
Do not handle
pump or pump motor with wet hands or when standing
on wet or damp surface, or in water.
1. Shaft seal depends on water for lubrication. Do not
operate pump unless it is submerged in water as seal
may be damaged if allowed to run dry.
2. Motor is equipped with automatic reset thermal pro-
tector. If temperature in motor should rise unduly,
switch will cut off all power before damage can be
done to motor. When motor has cooled sufficiently,
switch will reset automatically and restart motor. If
protector trips repeatedly, pump should be removed
and checked for cause of difficulty. Low voltage,
long extension cords, clogged impeller, very low
head or lift, etc., could cause cycling.
3. Pump will not remove all water. If manually operat-
ed pump is operating and suddenly no water comes
out discharge hose, shut off unit immediately. Water
level is probably very low and unit has broken
prime.
NOTICE:
For continuous operation, water depth
must be at least 5" (127 mm) to prevent motor from
overheating.
Risk of electric shock. Before attempt-
ing to check why unit has stopped operating, dis-
connect power from unit. Do not handle pump with
wet hands or when standing on wet or damp sur-
faces, or in water.
TM
E.I. DuPont DeNemours and Company, Corporation.
NOTICE:
This pump has no serviceable parts inside case. Opening case will ruin pump. If obstructions or blockages
of impeller cannot be cleaned out from the outside (for instance, by washing out with a garden hose), replace pump.
Hazardous voltage; can shock, burn or kill.
Unplug pump before attempting to clean or work on pump.
TROUBLESHOOTING
5"
(127mm)
3127 1297
NOTICE:
Do not change tether length of float switch. Float
must swing through its complete arc without interference.
Float Switch Tether Length:
SYMPTOM
PROBABLE CAUSE(S)
CORRECTIVE ACTION
Pump won’t start or run.
Blown fuse.
If blown, replace with fuse of proper size.
Low line voltage.
If voltage under recommended minimum, check size of wiring
from main switch on property. If OK, contact power company or
hydro authority.
Defective motor.
Replace pump.
Defective float switch.
Replace pump.
Impeller.
If impeller won’t turn, locate source of binding and clean out with
hose or remove.
Float obstructed.
Remove obstruction.
Pump starts and stops
Backflow of water from piping.
Install or replace check valve.
too often.
Faulty float switch.
Replace pump.
Pump won’t shut off.
Defective float switch.
Replace pump.
Restricted discharge
Remove pump and clean pump and piping.
(obstacle in piping).
Float obstructed.
Remove obstruction.
Pump operates but
Low line voltage.
If voltage under recommended minimum, check size of wiring
delivers little or no
from main switch on property. If OK, contact power company or
water.
hydro authority.
Something caught in impeller.
Clean out impeller or replace pump.
Worn or defective parts or
Clean impeller if plugged; otherwise replace pump.
plugged impeller.
Check valve installed without
Drill a 1/16 - 1/8" (1.6 mm - 3.2 mm) dia. hole between pump
vent hole.
discharge & check valve.
5
"
(127 mm)
