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MSC-CP8X4E Product Manual

If you are unable to establish a Mascot command connection, use the 

Power On Software Update

 

method.

6. Type the Mascot command “B1” followed by ENTER, utilizing one of the above Mascot connection 

methods.

7. A few seconds after entering the above command, initiate the TFTP transfer (hit ENTER on the tftp 

command, etc), there is a 30 second time window to initiate the transfer.

8. If the transfer does not complete successfully within 30 seconds, retry from step 3.

4.2 TFTP Software

There are many different options for TFTP client programs, the choice of which depends on what operating 
system you are using on the update computer.  The following sections list some options for various operating 
systems.

4.2.1 Windows XP

Windows XP has a TFTP client installed and enabled by default.

To use the tftp utility on Windows XP:

1. Copy the MatrixFirmware-x.x.x.hex file to somewhere easily accessible from the command prompt.
2. Open a windows command prompt (Start Menu->Run and type “cmd” and ENTER).
3. Execute “cd” commands to navigate to the folder where the firmware file is located.
4. Type the following command to prepare the TFTP transfer (but don't hit ENTER yet):

tftp 192.168.2.59 put MatrixFirmware-x.x.x.hex

5. Make sure to replace 192.168.2.59 with the device's IP address if using the Command Software Update 

method and replace MatrixFirmware-x.x.x.hex with the correct version number of the file.

6. To initiate the transfer hit ENTER after typing the above command.
7. The tftp program will indicate if the transfer was successful or not.

4.2.2 Windows Vista and Windows 7

Both Windows Vista and Windows 7 have a command line tftp client, but it must first be enabled.

To enable the tftp utility on Windows Vista or Windows 7:

1. Go to Control Panel -> Programs and Features -> Windows Features and make sure the “TFTP Client” is

checked.

2. Follow the directions for 

Windows XP

4.2.3 Mac OSX

Mac OSX comes with a tftp client.  It is accessed from the Terminal application.

To use the tftp application on Mac OSX:

1. Copy the MatrixFirmware-x.x.x.hex file to somewhere easily accessible from the command prompt, for 

example your home directory at /Users/your_user_name/

Page 42 of 48

Copyright © 2013-2015 Matrix Switch Corporation

www.matrix-switch.tv

Summary of Contents for MSC-CP8X4E

Page 1: ...Matrix Switch Corporation MSC CP8X4E Product Manual 1RU 8x4 Remote Elastomeric Button Panel Revision 1 2 Page 1 of 48 2013 2015 Matrix Switch Corporation www matrix switch tv...

Page 2: ...MITED TO ITS CONDITION QUALITY PERFORMANCE MERCHANTABILITY OR FITNESS FOR PURPOSE Matrix Switch Corporation disclaims all liability arising from this information and its use Use of Matrix Switch Corpo...

Page 3: ...24 Updated External Button Control Pinout section Added External Button Control information for MSC HD42L 2014 03 17 Fixed some document cross references Minor text content and figure position change...

Page 4: ...12 2 2 3 Button Panel Settings 13 2 3 Command Tab 13 3 Mascot Control Protocol 15 3 1 Protocol changes 15 3 2 Telnet access 16 3 3 Command format 16 3 3 1 Command names 16 3 3 2 Command arguments 17 3...

Page 5: ...ars Command 37 3 45 W Command 38 3 46 WebPass Command 38 3 47 X Command 38 4 Software Updates 40 4 1 Software Update on Carina Series Devices 40 4 1 1 Software Update Requirements 40 4 1 2 Power on So...

Page 6: ...MSC CP8X4E Product Manual 7 Matrix Switch Corporation Warranty 48 Page 6 of 48 Copyright 2013 2015 Matrix Switch Corporation www matrix switch tv...

Page 7: ...following startup sequence 5 second startup delay to allow for Power On Software Updates The remote panel will attempt to connect to the IP address assigned to the Remote Router IP Address setting th...

Page 8: ...4 Using a web browser on the computer enter the device s IP address into the Location bar and press ENTER The web page interface should load If the web page interface fails to load double check the c...

Page 9: ...mmunicate with one another routers remote panels and computers need to be physically connected to the same LAN or allow IP packet routing between networks if on separate LANs SECURITY WARNING Matrix S...

Page 10: ...ons sources and or levels Example use scenarios Utilize an 8x1 remote panel to control a single destination of an 8x8 video router Use the local panel of a 16x16 two level Video and Audio router to co...

Page 11: ...es to aid in further description below The web page interface for other router systems is sized appropriately Remote Panels show only the Config and Command tabs Numbered sections in Figure 1 1 System...

Page 12: ...iptive name of the system up to 15 characters displayed at the top of the Web Page interface which is helpful when managing multiple systems 2 2 2 Network Settings WARNING DHCP should only be enabled...

Page 13: ...nations of a 16x4 Router 16 source 4 destination Another usage scenario would be to have 2 separate panels control different levels of a Video Audio Router Remote Router IP The IP address of the remot...

Page 14: ...xt entry line followed by pressing the Enter key to execute them The results will be displayed in the text area below the command line Clicking the Clear Output button will clear all command output in...

Page 15: ...hanges occur the MASCOT protocol version is incremented The protocol revision can be obtained using the MascotVer command Protocol revision history Mascot version 2 4 Carina Series Firmware 5 6 3 Adde...

Page 16: ...pace is also not required between command names and their first argument if the argument is numeric Special command characters Multiple command separator for chaining commands CR Carriage Return ASCII...

Page 17: ...ew Line CR LF pair of characters ASCII 13 followed by ASCII 10 The Prompt A prompt character is displayed each time a command or chain of commands is entered to indicate readiness to receive additiona...

Page 18: ...alid argument One or more invalid argument values E04 Invalid destination Invalid matrix destination number E05 Invalid source Invalid matrix source number E06 Invalid level Invalid matrix level numbe...

Page 19: ...ed as the basic commands such as system configuration commands Mascot protocol versions where a command was added is indicated in parenthesis 2 3 for example Command Arguments Description B 0 1 Reboot...

Page 20: ...ifferent I O regions of a router PanelRate 2 1 RATE Set remote panel refresh rate in seconds PsetNames PRESET LABEL Query or assign preset names Reboot Reboot the system ReclkDis 2 1 0 1 Disable SDI r...

Page 21: ...label to a destination When querying names labels are surrounded by double quotes and each level is separated by commas multi level systems only and each destination is separated by newlines Secondar...

Page 22: ...x routing changes echo A value of 0 disables this feature A value of 1 will cause all matrix routing changes to be echoed in the form of an X command Xd s l Where d is the destination number s is the...

Page 23: ...d assign the remote Router IP FrameIP 192 168 2 60 FrameIP 192 168 2 61 3 16 Gateway Command Query or assign the network Gateway IP address This is usually only needed on Remote Panel systems which co...

Page 24: ...tus and rate detection for outputs Format is one decimal number per output 0 Unlocked 1 SD 2 HD Example for a 16x4 system SD HD Unlocked Unlocked LockStatus 1 2 0 0 3 20 MAC Command Query system Ether...

Page 25: ...ing of an array of arrays one per level with 3 integer numbers specifying the destination count source count and flags of the level The flags value is the sum of one or more values from the Flags tabl...

Page 26: ...or preset 8 chars or less TYPE Level type VIDEO AUDIO HD VGA 3G ANALOG or AES Used for general video general audio HD video VGA video 3G HD video analog audio or AES digital audio respectively DEST_C...

Page 27: ...ping This setting is saved and recalled on power up The I O grouping feature is used to combine multiple inputs and outputs Combined grouped inputs and outputs then behave as if they were a single I O...

Page 28: ...ured to be on the same IP network In the event that the IP address or Netmask of a system is unknown consult the Unknown IP Address section for this device Command Description NetMask Query network ma...

Page 29: ...1 2 are paired and 3 4 are paired likewise for sources This setting is stored and recalled on power up Command Description PairIO Query current value of I O pairing configuration PairIO 0 1 Enable or...

Page 30: ...n 0 and LVL2 is 0 then the secondary level control will be disabled Examples PanelOfs 0 0 0 0 PanelOfs 1 0 0 0 PanelOfs 0 0 2 0 The first command just queries the current panel offset values which ret...

Page 31: ...on panel refresh rate When a button panel is configured to control a remote router the current connection status is refreshed at regular intervals This command can be used to increase or decrease the...

Page 32: ...s are surrounded by double quotes and separated by newlines Examples PsetNames Startup Preset1 Preset2 Preset3 Preset4 Preset5 Preset6 Preset7 Preset8 Preset9 PsetNames 1 Preset1 PsetNames 1 MyPreset...

Page 33: ...umber of system levels Special source values indicates No Change which causes no changes to the given Destination Level 0 indicates Mute Command Description PView Display all presets PView PRESET Disp...

Page 34: ...e right channels When enabled this option synchronizes matrix crosspoint changes to the router IP address assigned with the FrameIP Command This command should only be enabled with one of the two rout...

Page 35: ...l port This setting is stored and recalled on power up Command Description Sierra Query Sierra Video Systems protocol enable on serial port Sierra 0 1 Assign Sierra Video Systems protocol enable 0 Dis...

Page 36: ...g to the second level of the first source thereby indicating that the first level label should be used 3 42 SysName Command Query or assign system name The system name is provided for convenience when...

Page 37: ...are not supporting the SysType command the second example is what might be returned by an MSC GCP2U32 LCD panel 3 44 Vars Command Protocol Version 2 3 Display all system configuration variables Useful...

Page 38: ...RESET Example to save state to preset 1 W 1 3 46 WebPass Command Assign a web password to password protect the web page interface The serial and TCP IP port Mascot protocol control is not protected by...

Page 39: ...estination if supported for a given level Examples X 1 1 2 2 3 8 0 4 X 3 3 8 X 3 4 X 4 0 2 In the above examples the first command queries the matrix routing state typical of a 16x4 system for example...

Page 40: ...he TFTP transfer has to occur within this period after power cycling the device This means the PC needs to be in close proximity of the device remote power control be possible or coordination with som...

Page 41: ...e IP network as the device if not already Make sure that there are no IP conflicts with the PC or device 3 Prepare the TFTP program to transfer the firmware file to the device but do not initiate the...

Page 42: ...mands to navigate to the folder where the firmware file is located 4 Type the following command to prepare the TFTP transfer but don t hit ENTER yet tftp 192 168 2 59 put MatrixFirmware x x x hex 5 Ma...

Page 43: ...ype quit and ENTER and start over from step 3 4 2 4 Linux The tftp application can easily be installed with your distributions package manager from a terminal below are some example commands for vario...

Page 44: ...ystem s settings will not be retained after the software update This means that all input output labels networking configuration and the Ethernet MAC address will be lost and will need to be re entere...

Page 45: ...grading from version 5 4 0 to a previous version If downgrading from Carina firmware version 5 4 0 or newer to a version prior to 5 4 0 the system configuration will not be retained Please contact Mat...

Page 46: ...e dip switch is turned off and the system is rebooted or power cycled at which point it will revert to the value stored in the system configuration 5 2 No Ethernet link when connected to network switc...

Page 47: ...for audio means it is silenced Output Synonymous with Destination Preset Matrix Switch Corporation Router devices provide 10 presets which store matrix Routing connections When a preset is recalled z...

Page 48: ...rial Authorization RMA number which shall be placed on the outside of the shipping package 6 This warranty does not apply if the product has been damaged by accident abuse misuse misapplication or mod...

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