Matrix ETERNITY NE System Manual
373
Call Budget
What's this?
Call Budget is a cost control feature that allows you to keep a tab on the total cost of phone call made by extension
users.
With this feature, each extension can be allotted a 'budget' limit for outgoing calls, which is automatically reloaded
at the start of every month.
Long distance calls form a major part of the increased cost of telephone calls. Though excessive use or misuse of
long distance dialing can be restricted using Toll Control, there may be extension users whose nature of work
requires them to make long distance calls. Instead of denying them the facility, their telephone bill can be limited to
a certain amount using Call Budget.
With a Call Budget allotted to the extension, the user is free to make calls as long as s/he does not cross the budget
limit. Once the user exceeds the budget limit, the extension can be denied access to long distance dialing.
The extension user can be assigned a fresh budget, after which s/he can resume making long distance calls.
Call Budget can be enabled on all the extensions as well as on selected extensions. Each extension can be
assigned a different amount depending on user requirement.
How it works
When an extension allotted Call Budget makes a call,
•
The system checks the current call budget amount of the extension.
•
If the consumed amount is within the budget limit allotted to the extension,
•
The system allows the extension to make the call as per the
“Toll Control Levels”
assigned to it.
•
After the call ends, the system calculates and adds the call amount to the extension's account. Thus it
calculates and updates the total cost of calls made from the phone.
•
If the consumed amount exceeds the budget limit allotted to the extension,
•
The system considers this as Call Budget exhausted.
•
The system allows the extension to make the call as per the Toll Control-Call Budget Consumed
assigned to the extension.
•
After the call ends, the system calculates and adds the call amount to the extension's account.
•
Until a new Call Budget is allocated to the extension user, the extension user can make calls only as per
Toll Control assigned for the Call Budget Consumed state.
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