Matrix R3XE-01 Service Manual Download

Page: 2 / 82

CHAPTER 1: SERIAL NUMBER LOCATION

...................................................................

CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS

2.1

Read and Save These Instructions ........................................................................... 2

2.2

Electrical Requirements ............................................................................................ 3

CHAPTER 3: PREVENTATIVE MAINTENANCE

3.1

Recommended Cleaning Tips ................................................................................... 4

3.2

Check for Damaged Parts ......................................................................................... 4

3.3

Care and Maintenance Instructions .......................................................................... 5

CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION

4.1

Console Description .................................................................................................. 6

4.2

Workout Setup Steps - Manual .................................................................................. 7

4.3

Workout Setup Steps - Fat Burn ................................................................................ 7

4.4

Workout Setup Steps - Training Workouts ................................................................. 7

4.5

Workout Setup Steps - Fitness Test ........................................................................... 8

4.6

Workout Setup Steps - Target Heart Rate ................................................................. 9

4.7

Workout Setup Steps - Constant Watts ..................................................................... 9

CHAPTER 5: MANAGER MODE

5.1

Manager Mode Overview ........................................................................................... 10

5.2

Manager Mode - About Tab ........................................................................................ 10

5.3

Manager Mode - Time Tab ......................................................................................... 11

5.4

Manager Mode - Defaults Tab .................................................................................... 11

5.5

Manager Mode - Language Tab ................................................................................. 12

5.6

Manager Mode - TV Tab ............................................................................................ 13

5.7

Manager Mode - Other Tab ........................................................................................ 13

CHAPTER 6: ENGINEERING MODE

6.1

Engineering Mode Overview ...................................................................................... 14

6.2

Engineering Mode - Errors Tab .................................................................................. 14

6.3

Engineering Mode - Statistics .................................................................................... 15

6.4

Engineering Mode - Self Power Tab ......................................................................... 15

6.5

Engineering Mode - Clubs Tab ................................................................................... 16

6.6

Engineering Mode - Club ID Tab ................................................................................ 16

CHAPTER 7: SERVICE MODE

7.1

Service Mode Overview ............................................................................................. 17

7.2

Service Mode - Setup Tab .......................................................................................... 18

7.3

Service Mode - Test Tab ............................................................................................ 20

7.4

Service Mode - Date & Time Tab ............................................................................... 21

7.5

Service Mode - Log Tab ............................................................................................. 22

CHAPTER 8: TROUBLESHOOTING

8.1

Electrical Diagram ..................................................................................................... 23

8.2

Error Codes on the Console ...................................................................................... 24

8.3

LCB LED Indicators.................................................................................................... 25

8.4

Display Power Issues ................................................................................................. 26

8.5

Error 0x04A0 .............................................................................................................. 27

8.6

Keypad Issues ............................................................................................................ 28

8.7

Entertainment Keypad Issues .................................................................................... 29

8.8

Resistance Issues ...................................................................................................... 30

8.9

Pedal Slipping ............................................................................................................ 31

8.10

Noise Issues ............................................................................................................... 31

8.11

Heart Rate Issues ...................................................................................................... 32

8.12

Seat Issues ................................................................................................................ 33

8.13

Troubleshooting - TV Issues ...................................................................................... 34

TABLE OF CONTENTS

Summary of Contents for R3XE-01

Page 1: ...R 3 X E 0 1 B I K E S E R V I C E M A N U A L...

Page 2: ...nager Mode Defaults Tab 11 5 5 Manager Mode Language Tab 12 5 6 Manager Mode TV Tab 13 5 7 Manager Mode Other Tab 13 CHAPTER 6 ENGINEERING MODE 6 1 Engineering Mode Overview 14 6 2 Engineering Mode Er...

Page 3: ...ement 51 9 15 Front Shroud Replacement 52 9 16 Lower Control Board Replacement 53 9 17 Battery Replacement 54 9 18 Drive Belt Replacement 55 9 19 Generator Belt Replacement 56 9 20 Generator Replaceme...

Page 4: ...ATION A serial number plate is located below the bottom of the console mast beneath a rubber boot There is also a serial number tag on the middle of the main frame pointed towards the floor CHAPTER 1...

Page 5: ...p hands away from moving parts If the item cannot be reached contact a Matrix authorized dealer for assistance Never operate the unit if it is damaged not working properly when it has been dropped or...

Page 6: ...the Bike will be plugged in follow the requirements below MATRIX DEDICATED CIRCUIT ELECTRICAL REQUIREMENT INFO All Matrix Bikes require the use of a 15 amp or 20 amp dedicated circuit with a non loop...

Page 7: ...ipment free from dust and dirt DO NOT use any equipment that is damaged or has worn or broken parts Use only replacement parts supplied by Matrix Fitness Systems MAINTAIN LABELS AND NAMEPLATES Do not...

Page 8: ...xfitness com DAILY MAINTENANCE ITEMS 1 Look and listen for loose fasteners unusual noises and any other indications that the equipment may be in need of service 2 Clean the bike before and after each...

Page 9: ...the Bike into Cool Down Mode R3XE ENTERTAINMENT ZONE TV Will take the user directly to the TV screen VOLUME UP DOWN Adjusts the volume output through the headphone jack of either integrated console TV...

Page 10: ...o Level and follow the prompts to set 3 Select the key next to Time and follow the prompts to set 4 Select the key next to Weight and follow the prompts to set 5 Select the key next to GO and the disp...

Page 11: ...es for very fit individuals Once the test ends a recovery period cool down will begin and the user s results are calculated and displayed Results are based on the number of stages completed Incline wi...

Page 12: ...Start pedaling and press the key next to TARGET HEART RATE 2 Select the key next to Age and follow the prompts to set 2 Select the key next to Percent of HR and follow the prompts to set 3 Select the...

Page 13: ...l operation NOTE If a setting has been changed the unit and console power should be reset Cycle the power switch and press and hold the CHANNEL UP and CHANNEL DOWN keys for 3 5 seconds to reset the co...

Page 14: ...D Level Default 1 This option controls the default program level Maximum 1 Minimum 20 Age Default 30 This option controls the default user s age used in the target HR calculations Maximum 100 Minimum...

Page 15: ...tion allows the user to select a flag for a specific language N A LANGUAGE English German FLAG UNIT Mile Mile KM KM KM LANGUAGE Spanish Dutch Italian Japanese FLAG UNIT KM KM KM KM KM LANGUAGE Chinese...

Page 16: ...to be programmed Press on the number keypad N A External TV Default Off This option controls the external TV power NOTE The TV will only work in AC Plug in Mode On Off Remote TV Default Off This opti...

Page 17: ...NTER key once the desired setting is correct to save 4 Press HOME or press and hold the STOP key for 3 5 seconds to return to normal operation NOTE If a setting has been changed the unit and console p...

Page 18: ...is option controls the minimum RPM limits for operation 25 99 RPM Disconnect This option controls the minimum RPM limit to operate other functions when no power is present 20 60 RPM Keep Time This opt...

Page 19: ...is option allows the club to select a screen header from a list N A 6 5 ENGINEERING MODE CLUBS TAB ENGINEERING MODE FUNCTION DEFAULTS DESCRIPTIONS MODIFIED Club ID This option records the Club ID of t...

Page 20: ...ds to be changed and follow the prompts to change 3 Press the ENTER key once the desired setting is correct to save 4 Press HOME or press and hold the STOP key for 3 5 seconds to return to normal oper...

Page 21: ...r of the console and frame Accumulated Distance This option displays the accumulated workout distance since production Accumulated Time This option displays the accumulated workout time since producti...

Page 22: ...press OK V YY MM nnnnn V is the version This will be a letter between B Z if the console is version A just leave this blank Y is the year e g 10 11 12 MM is the month e g 08 09 10 nnnnn is the actual...

Page 23: ...20 CHAPTER 7 SERVICE MODE FUNCTION DEFAULTS DESCRIPTIONS Keypad This option is for a keypad test SERVICE MODE Test 7 3 SERVICE MODE TEST TAB...

Page 24: ...21 SERVICE MODE FUNCTION DEFAULTS DESCRIPTIONS Time Date Time This option sets the current date and time on the machine 7 4 SERVICE MODE DATE TIME TAB CHAPTER 7 SERVICE MODE...

Page 25: ...DEFAULTS DESCRIPTIONS Delete This option deletes key components replacement history Create This option creates key components replacement history SERVICE MODE Log 7 5 SERVICE MODE LOG TAB CHAPTER 7 S...

Page 26: ...23 8 1 ELECTRICAL DIAGRAMS CHAPTER 8 TROUBLESHOOTING...

Page 27: ...8V or over 15V Check the wire connections at the battery Replace the battery 0x0441 B When the UCB implements a command the LCB is not receiving this command Check the machine type in Engineering Mod...

Page 28: ...eration LED 7 Status 2 Resistance value in middle 1 2 VCC LED 8 Status 3 Digital Communication LED 9 12V Console Power WITHOUT AC PLUG NORMAL LED 2 LED 9 On LED 1 Off No AC plug detected LED 5 On Gene...

Page 29: ...present replace the generator If LED 8 is OFF Bad communication between UCB and LCB Reconnect the console cable at the LCB and UCB and check for kinks If LED 9 is OFF LCB is not providing 12V power t...

Page 30: ...No AC power cord plugged in Normal for an unpowered unit If LED 8 is OFF Bad communication between UCB and LCB Reconnect the console cable at the LCB and UCB and check for kinks SOLUTION IF LEDS ARE N...

Page 31: ...ENTER c Test the affected keypad If the keypad works in the keypad test it may not be a functioning key in the program used for testing it 2 Check the connections of the keypad at the UCB a Remove the...

Page 32: ...do so a Press ENTER 3 0 0 1 ENTER on the upper keypad to enter Service Mode b Press the key next to TEST on the display c Press the key next to KEYPAD on the display d The entertainment keypad can no...

Page 33: ...g variable power a Insert the probes from a multi meter into the 1 2 2 3 and 1 3 wires on the generator wire harness connector Figure A b When pedaling the output voltage from the generator should var...

Page 34: ...BLESHOOTING PEDALS SLIPPING 8 10 TROUBLESHOOTING NOISE ISSUES KNOCKING OR CREAKING NOISE POSSIBLE CAUSES 1 The pedal is on the crank too loosely 2 The crank or axle is worn out 3 The belt tension is n...

Page 35: ...onsole from the unit and verify continuity of the HR grip wiring With a multi meter set for ohms place one prong on the HR grip wiring coming up the console mast Figure C and the other on the appropri...

Page 36: ...s pushed towards the top of the running track Figure B c While holding pressure with the screwdriver fully tighten the nylok nut to hold the roller bracket in place Figure C d Once the front roller br...

Page 37: ...ort If this resolves the issue replace the internal coax cable d If plugging the coax cable into the back of the console does not resolve the issue remove the console back and check the console cable...

Page 38: ...st Figure A 3 Disconnect the console cable and other wiring and remove the console Figure B 4 Connect the wire connections to the new console 5 Carefully push the wires into the console and mast until...

Page 39: ...es A B 2 Remove the 4 screws holding the heart rate handlebar to the console mast being careful to support the handlebar Figure C 3 Remove the defective handlebar Figure D 4 Reverse Steps 1 3 to insta...

Page 40: ...DER REPLACEMENT 1 Remove the 2 screws holding the cup holder to the frame Figure A 2 Remove the cup holder Figure B 3 Reverse Steps 1 2 to install a new cup holder FIGURE A FIGURE B CHAPTER 9 PART REP...

Page 41: ...n 9 1 2 Remove the 2 screws holding on the back cover of the console and remove it Figure A 3 Remove the 4 screws holding the front of the console to the back and split the 2 halves Figure B 3 Unplug...

Page 42: ...gh the slot in the console faceplate Figures H I 8 Plug the ribbon cable into the UCB and remount the UCB to the console faceplate Figure J NOTE If any cables were removed during Step 6 be sure to plu...

Page 43: ...ceplate Once it is in place press down on the overlay so that the adhesive on the overlay bonds to the keypad Figure M 12 Reverse Steps 1 3 to re assemble the console 13 Test the bike for function as...

Page 44: ...e the 4 screws holding the console mast to the frame Figure B 5 Pull the wires out the bottom of the console mast and remove the mast 6 Reverse Steps 1 5 to install a new console mast NOTE When instal...

Page 45: ...ENT FIGURE B FIGURE A 1 Remove the 4 screws holding the seat pad to the seat frame Figure A 2 Lift the seat pad away from the seat frame Figure B 3 Reverse Steps 1 2 to install a new seat pad CHAPTER...

Page 46: ...cover onto the back of the seat pad and remove it Figure A 2 Remove the 4 screws holding the back pad onto the seat frame Figure B 3 Remove the back pad Figure C 4 Reverse Steps 1 3 to install a new...

Page 47: ...ring exposed when the seat pad is removed Figure A 4 Remove the 3 screws holding the heart rate handlebars to the seat frame Figure B 5 Remove the heart rate handlebars from the frame Figure C 6 Rever...

Page 48: ...he HR grip can be split into 2 pieces Figure B 3 Disconnect the keypad overlay and the HR plate wiring and remove the old HR grip Figure C 4 Reverse Steps 1 3 to install new HR grips The white wire sh...

Page 49: ...move the HR handlebar as outlined in Section 9 8 4 Remove the 4 screws holding the upper seat frame to the lower seat frame Figure A 5 Remove the upper seat frame from the lower seat frame Figure B 6...

Page 50: ...emove the seat position plate Figures A B 4 Disconnect the HR wiring that is exposed when the seat pad is removed and slide it out the hole in the frame so it does not restrict the seat movement Figur...

Page 51: ...ack Figure H 8 Remove the end cap Figure I 9 Depress the seat position lever and pull the lower seat frame off of the seat track Figure J 10 Reverse Steps 1 9 to install a new lower seat frame 11 Test...

Page 52: ...ng the seat adjustment handle to the seat frame Figure A 2 Remove the seat adjustment handle Figure B 3 Reverse Steps 1 2 to install a new seat adjustment handle 4 Test the bike for function as outlin...

Page 53: ...me and left shroud and remove it Figure A 2 Remove the 6 screws holding the left side shroud to the frame and remove it Figure B 3 Figure C shows the bike with both rear shrouds removed 4 Reverse Step...

Page 54: ...crank Figure A NOTE For the right side pedal the threads are normal For the left side pedal the threads are reversed the pedal turns off counterclockwise 2 Remove the pedal Figure B 3 Reverse Steps 1...

Page 55: ...e frame and the left shroud and remove it Figure A NOTE You will need to angle the shrouds so that the crank passes through the hole in the shroud 3 Remove the 5 screws holding the left side front shr...

Page 56: ...d remove the lower board 4 Reverse Steps 1 3 to install a new lower board Figure C shows the electrical connections to the lower board 5 Test the bike for function as outlined in Section 9 23 FIGURE A...

Page 57: ...11 2 Disconnect the 2 wires from the battery Figure A 3 Remove the wing nut on the battery bracket Figure B 4 Swivel the battery bracket out of the way and remove the battery Figure C 5 Reverse Steps...

Page 58: ...move the tension from the belt Figure B 4 Remove the belt Figure C 5 Reverse Steps 1 4 to install a new drive belt NOTE Be sure to reattach the tension spring If more tension is needed on the drive be...

Page 59: ...e the tension has been removed the generator belt can be walked off of the pulley Figure C 4 Pull the generator out of the frame towards the front of the unit and remove the generator belt Figure D 5...

Page 60: ...ator belt Figure B 3 Once the tension has been removed the generator belt can be walked off of the pulley Figure C 4 Pull the generator out of the frame towards the front of the unit and remove the ge...

Page 61: ...d in Section 9 18 3 Loosen the nuts holding the generator to the frame Figure A and remove the nuts putting tension on the generator belt Figure B 4 Once the tension has been removed walk the generato...

Page 62: ...the pulley axle assembly with a large channel lock pliers or a pipe wrench Figure F 8 Once the large nut is removed the pulley axle set can be removed from the left side of the frame Figure G 9 Rever...

Page 63: ...end the tabs of the nut on the left side of the frame so that this nut will turn Figure B 5 Use a 32 mm wrench to remove the crank axle nuts Figure C NOTE This nut is reverse threaded 6 Once the nuts...

Page 64: ...the unit and console power should be reset Cycle the power switch and press and hold the CHANNEL UP and CHANNEL DOWN keys for 3 5 seconds to reset the console power Enter into Virtual Active and test...

Page 65: ...Fan No Virtual Active Ready Yes Asset Management Ready No TECHNICAL DATA Resistance Technology JID Brushless Generator Power Requirements Self Powered or Optional 120V 60Hz AC Minimum Watts 23 Self P...

Page 66: ...ON HEAD SCREW M5 X 10L WHITE 8 Z21 BUTTON HEAD SCREW M8 X 20L BLACK 8 Z22 FLAT WASHER BLACK 8 Z23 SPRING WASHER BLACK 4 Z31 BUTTON HEAD SCREW M8 X 15L YELLOW 4 Z32 FLAT WASHER YELLOW 4 Z33 SPRING WASH...

Page 67: ...64 10 3 ASSEMBLY INSTRUCTIONS STEP 1 STEP 2 AFTER THESE ASSEMBLY STEPS ARE COMPLETE BE SURE TO SETUP AND TEST THE UNIT AS OUTLINED IN SECTION 9 23 CHAPTER 10 BIKE SPECIFICATIONS AND ASSEMBLY GUIDE...

Page 68: ...65 10 3 ASSEMBLY INSTRUCTIONS CONTINUED STEP 3 CHAPTER 10 BIKE SPECIFICATIONS AND ASSEMBLY GUIDE...

Page 69: ...66 STEP 4 10 3 ASSEMBLY INSTRUCTIONS CONTINUED STEP 5 CHAPTER 10 BIKE SPECIFICATIONS AND ASSEMBLY GUIDE...

Page 70: ...67 FINAL ASSEMBLY 10 3 ASSEMBLY INSTRUCTIONS CONTINUED CHAPTER 10 BIKE SPECIFICATIONS AND ASSEMBLY GUIDE...

Page 71: ...timum position will allow movement through the bottom of the stroke without locking the knees or shifting in the seat The knees should have a slight bend at the point of fullest leg extension If the s...

Page 72: ...ng indicates that your bike needs to be leveled Determine which leveler is not resting completely on the floor Loosen the nut with one hand to allow the leveler to rotate Rotate the left or right leve...

Page 73: ...onnect the power cord 2 Remove the console from the bike 3 Remove the 2 screws holding the small silver back cover to the console and remove the back cover Figures A B 4 Remove the 4 screws holding th...

Page 74: ...l the bracket to the console using 4 screws Figure I 10 Install the console back onto the console mast and secure it with 5 screws Figure J NOTE Make sure to tuck all the wiring into the console or ma...

Page 75: ...h the top end of the back cover beneath the TV lower plastic cover and route the wiring through the hole in the back cover Figure O Once you have the top of the back cover in position push the lower p...

Page 76: ...re C NOTE Once the Menu is present on the screen the following buttons must be pressed quickly or the Menu will minimize after 5 seconds of no key strokes 5 Use the VOLUME UP or DOWN keys to move hori...

Page 77: ...enough signal to come in clearly or will fail to pick up channels that do come in clearly Use the following procedure to manually add or delete a channel 1 Follow Steps 1 4 in the Auto Scan instructi...

Page 78: ...ad and a Menu will appear on the TV Figure M 5 Use the VOLUME UP or DOWN keys to scroll the cursor to Setup on the Menu Figure N 6 Use the CHANNEL UP or DOWN keys to scroll the cursor to Closed Captio...

Page 79: ...Active icon on the standard display picture turns red prior to updating the software 1 Copy five software files 3xeAllDeploy cab NK IO_XXX updateLMM cofige and Extract_CE onto a USB drive 2 Turn on th...

Page 80: ...er Mode then press the key next to ABOUT Figure F 7 Press the key next to VERSIONS to verify the new software version Figure G 8 All of the software versions will now be displayed Figure H Press the H...

Page 81: ...78 NOTES...

Page 82: ...79 MATRIX FITNESS SYSTEMS CORP 1610 LANDMARK DRIVE COTTAGE GROVE WI 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 KO REV 1...

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