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Matrix SETU VFXTH System Manual
Call Pick-Up
Call Pick-up feature allows you to answer calls ringing on other phones connected to SETU VFXTH from your own
phone by dialing an access code (default:
#5)
; without physically going over to the ringing phone to answer it.
As you can answer calls of your colleagues or co-workers without physically going to their desks, this feature
ensures that all incoming calls are answered.
SETU VFXTH will store the number of the FXS Port from which the call was answered (from which access code for
Call Pick-up was dialed and the speech was connected) as the
Destination port
in the Call Detail Record (CDR). To
know more, see
For this feature to work,
•
You must form a Call Pick-up group, consisting of the FXS Ports.
Calls ringing on a phone connected to an FXS Port within a group can be picked up from another phone in
the same group by dialing the Call Pick-up access code (programmable; default:
#5
).
•
You must enable Call Pick-up feature in the Class of Service of the FXS Ports included in the Call Pick-up
group.
Configuring Call Pick-up
To use this feature,
•
assign the FXS Ports to a Call Pick-up group. For instructions, in the
Basic Settings
chapter, under the
topic
FXS Port
, see
•
enable
Call Pick-up
in the
Class of Service
of the FXS Ports you have assigned to Call Pick-up groups.
For instructions on enabling features in the Class of Service of the FXS Port, in the
Basic Settings
chapter,
under the topic FXS Port, see
.
You can also change, if required, the default access code for Call Pick-up,
#5
, to the desired value. For instructions,
in the
Advanced Settings
chapter, see the topic
.
How to use Call Pick-up
To use this feature, you must know which of the phones connected to SETU VFXTH are in the same Call Pick-up
group as yours. Also, make sure Call Pick-up is included in your Class of Service.
To pick up calls ringing on the phones in your Call Pick-up group,
•
Lift the handset of your phone.
•
Dial #5
•
You are in speech with the caller.
•
Talk.
•
Replace the handset to disconnect.
