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7.10 TRoUBleSHooTiNg - HeART RATe iSSUeS

HeART RATe fUNCTioN DoeS NoT WoRk oR iS ReADiNg iNCoRReCTly

PoSSiBle CAUSeS:

1)  The chest strap being used is not making good contact with the user's chest.  

2)  The chest strap is at a low battery status.  

3)  The chest strap is damaged. 

4)  The HR grips are damaged.  

5)  The HR board is damaged.  

6)  The UCB is damaged.  

SolUTioN:

1)  Recenter the chest strap below the user's pectoral muscle (Figure A) and check again.  

2)  Replace the battery in the chest strap.  

3)  Replace the chest strap.  

4)  If there is no HR present, replace the HR grips.  

5)  If there is a HR present but it is much higher than normal, replace the HR board.  

6)  If replacing the HR grips and board does not resolve the issues, replace the console.  

figURe A

CHAPTeR 7: TRoUBleSHooTiNg

Summary of Contents for U5X-02

Page 1: ...U 5 x 0 2 B i k e S E R V I C E M A N U A l...

Page 2: ......

Page 3: ...HAPTER 5 Manager MODE 5 1 Using Manager Mode 11 5 2 Manager Mode Overview 12 CHAPTER 6 Engineering Service MODE 6 1 Engineering Service Mode Overview 13 CHAPTER 7 Troubleshooting 7 1 Electrical Diagra...

Page 4: ...lectronic Brake Replacement 41 8 16 Pulley Axle Set Replacement 42 8 17 Crank Axle Set Replacement 44 8 18 Rear Stabilizer Replacement 45 8 19 Front Stabilizer Replacement 46 8 20 Testing the Bike 47...

Page 5: ...cation Chapter 1 Serial number location A serial number plate is located below the bottom of the console mast beneath a rubber boot There is also a serial number tag on the middle of the main frame po...

Page 6: ...2 1 1 Serial Number Location Chapter 1 Serial number location console serial number location...

Page 7: ...or insert objects into any opening Keep hands away from moving parts If the item cannot be reached contact a Matrix authorized dealer for assistance Never operate the unit if it is damaged not workin...

Page 8: ...all warranties GROUNDING INSTRUCTIONS The Matrix U5x 02 Bike must be grounded If it should malfunction or break down grounding provides a path of least resistance for electric current to reduce the r...

Page 9: ...pment free from dust and dirt DO NOT use any equipment that is damaged or has worn or broken parts Use only replacement parts supplied by Matrix Fitness Systems MAINTAIN LABELS AND NAMEPLATES Do not r...

Page 10: ...dentifies items that require specific attention the latest version will always be available on the Matrix web site at www matrixfitness com DAILY MAINTENANCE ITEMS 1 Look and listen for loose fastener...

Page 11: ...d level selection UP DOWN TIME Easy information and time adjustment STOP Ends workout and shows workout summary data NUMBER KEYPAD Workout data input for workout setup Level adjustment during workout...

Page 12: ...en the program will start 4 3 workout setup steps fat burn ROLLING HILLS The Rolling Hills program is a level based program that automatically adjusts the resistance level to simulate real terrain 1 S...

Page 13: ...advance to the next level The test could take upwards of 30 minutes for very fit individuals Once the test ends a recovery period cool down will begin and the user s results are calculated and displa...

Page 14: ...curate heart rate reading You can grab these sensors in any program to view your current heart rate 1 Start pedaling and press the HEART RATE key 2 Select Age by using the UP or DOWN LEVEL keys and pr...

Page 15: ...re A 2 To scroll through the list of options in Manager Mode use the UP and DOWN LEVEL keys Each of the custom settings will show on the display 3 To select a custom setting press the ENTER key when t...

Page 16: ...Weight used for program calorie expenditure calculations Accumulated Distance N A 0 65 000 Miles Total distance for all programs Accumulated Time N A 0 65 000 hours Total time for all programs display...

Page 17: ...RS Displays the class A and B error codes SPEED UNIT Sets the distance to show in miles or kilometers MACHINE TYPE Should be set for Bike at all times POWER SAVE TIME Sets the amount of time the conso...

Page 18: ...14 Chapter 7 TROUBLESHOOTING 7 1 Electrical Diagrams...

Page 19: ...15 7 1 Electrical Diagrams Chapter 7 Troubleshooting...

Page 20: ...16 Chapter 7 TROUBLESHOOTING 7 1 Electrical Diagrams...

Page 21: ...isconnection Voltage under 8V or over 15V Check the wire connections at the battery Replace the battery 0x0441 b When the UCB implements a command the LCB is not receiving this command Check the machi...

Page 22: ...sistance value in middle 1 2 VCC LED 8 Status 3 Digital Communication LED 9 12V Console Power WITHOUT AC PLUG Normal LED 2 LED 9 On LED 1 Off No AC plug detected LED 5 On Generator power detected WITH...

Page 23: ...ut Normal for a powered unit If unpowered and issue is still present replace the generator If LED 8 is OFF Bad communication between UCB and LCB Reconnect the console cable at the LCB and UCB and chec...

Page 24: ...d Replace the LCB If LED1 is OFF No AC power cord plugged in Normal for an unpowered unit If LED 8 is OFF Bad communication between UCB and LCB Reconnect the console cable at the LCB and UCB and check...

Page 25: ...c Test the affected keypad If the keypad works in the keypad test it may not be a functioning key in the program used for testing it 2 Check the connections of the keypad at the UCB a Remove the conso...

Page 26: ...ng variable power a Insert the probes from a multi meter into the black and red wires on the generator wire harness connector Figure A b When pedaling the output voltage from the generator should vary...

Page 27: ...king noise Possible causes 1 The pedal is on the crank too loosely 2 The crank or axle is worn out 3 The belt tension is not enough or the belts are too dirty SOLUTION 1 Retighten the pedal on the cra...

Page 28: ...grips are damaged 5 The HR board is damaged 6 The UCB is damaged SOLUTION 1 Recenter the chest strap below the user s pectoral muscle Figure A and check again 2 Replace the battery in the chest strap...

Page 29: ...console and remove the console Figure B 3 Reinstall the wire connections to the new console 4 Carefully push the wires into the console and mast until they are clear of the console mast connection an...

Page 30: ...eful to support the handlebar Figure C 3 Carefully pull the wires from the console mast until the connectors are showing and then disconnect the 3 wires from the handlebar and remove the defective han...

Page 31: ...A 2 Disconnect the HR grip wire and remove the metal plate Figure B 3 Remove the 3 screws holding the HR grip together Figure C 4 Disconnect the level button and remove the two halves of the HR grip F...

Page 32: ...REPLACEMENT Chapter 8 Part Replacement Guide 1 Locate the cup holder on the back of the console Figure A 2 Pull up and remove the cup holder Figure B 3 Reverse Steps 1 2 to install a new cup holder F...

Page 33: ...d in Section 8 1 2 Remove the back cover of the console Figure A 3 Unplug and remove the faulty overlay Figure B 4 Clean the console area with alcohol to remove any left over adhesive Figure C 5 Remov...

Page 34: ...from the back of the overlay Figure E 7 Push the overlay ribbon cable through the hole in the console and plug it in Figure F 8 Match the overlay to the cutout on the console Figure G 8 5 CONSOLE KEYP...

Page 35: ...y to keep it in place then remove the protective film Figure H I 10 Once the overlay is in the correct position press down on the overlay with a cloth to adhere it to the console plastic Figure J 11 U...

Page 36: ...the console mast Figure A and remove the 4 screws holding the console mast to the frame Figure B 4 Pull the wires out the bottom of the console mast and remove the mast Figure C 5 When installing a n...

Page 37: ...Remove the 4 screws holding the seat pad to the seat post Figure A 2 Lift the seat pad away from the seat post Figure B 3 Reverse Steps 1 2 to install a new seat pad 8 7 seat pad replacement Chapter 8...

Page 38: ...Pull the seat post upward until the stem comes away from the frame Figure B 3 Remove the 4 nuts holding the seat pad to the seat post and remove the seat pad Figure C 4 Reverse Steps 1 3 to install a...

Page 39: ...away from the frame and set it aside Figure B 3 Remove the rubber boot that rests at the bottom of the seat post Figure C 4 Grab the lip of the seat post insert and remove it from the seat post Figur...

Page 40: ...crank Figure A NOTE For the right side pedal the threads are normal For the left side pedal the threads are reversed the pedal turns off counterclockwise 2 Remove the pedal Figure B 3 Reverse Steps 1...

Page 41: ...13 screws holding the left shroud in place Figure D 5 Remove the 13 screws holding the right shroud in place Figure E 6 Once the screws are removed from both side shrouds lift the shrouds away from th...

Page 42: ...ect the 3 wire connections to the lower board Figure B 4 Remove the 2 screws holding the lower board to the frame Figure C and remove the lower board 5 Reverse Steps 1 4 to install a new lower board 6...

Page 43: ...e belt off of the pulley Figure A 3 Remove the belt Figure B 4 Reverse Steps 1 3 to install a new drive belt NOTE Be sure to reattach the tension spring Figure C If more tension is needed on the drive...

Page 44: ...on on the ECB belt Figure B 3 Once the tension has been removed the ECB belt can be walked off of the pulley Figure C 4 Pull the ECB out of the frame towards the front of the unit and remove the ECB b...

Page 45: ...ECB belt Figure B 3 Once the tension has been removed the ECB belt can be walked off of the pulley Figure C 4 Pull the ECB out of the frame towards the front of the unit and remove the ECB belt Figur...

Page 46: ...drive belt as outlined in Section 8 13 3 Loosen the nuts holding the ECB to the frame Figure A and remove the nuts putting tension on the ECB belt Figure B 4 Once the tension has been removed walk th...

Page 47: ...the frame Figure D 6 Remove the bearing Figure E 7 Remove the 60 mm nut holding in the pulley axle assembly with a large channel lock pliers or a pipe wrench Figure F 8 Once the 60 mm nut is removed t...

Page 48: ...h sides Figure C 5 Bend the tabs of the nut on the left side of the frame so that this nut will turn Figure D 6 Use a 32 mm wrench to remove the crank axle nuts Figure E NOTE This nut is reverse threa...

Page 49: ...18 rear stabilizer replacement 1 Lean the bike to one side and remove the 4 screws holding the rear stabilizer to the frame Figure A 2 Remove the rear stabilizer Figure B 3 Reverse Steps 1 2 to instal...

Page 50: ...n the bike to one side and remove the 4 screws holding the front stabilizer to the frame Figure A 2 Remove the front stabilizer Figure B 3 Reverse Steps 1 2 to install a new front stabilizer Figure A...

Page 51: ...for BIKE e If Machine Type is not set for BIKE change to BIKE using the UP or DOWN LEVEL key and press ENTER to save f Press and hold the STOP key for 3 5 seconds to return to normal function 2 Withou...

Page 52: ...nsmitter Yes iPod Compatible No Nike iPod Compatible No Personal Fan Yes Technical data Resistance Technology JID Brushless Generator Power Requirements0 Self Powered or Optional 120V 60Hz AC Minimum...

Page 53: ...screw M8 x 20l black 8 Z22 flat washer black 8 z23 See sketch of part Z12 spring washer black 4 z31 button head screw M8 x 15L yellow 4 z32 See sketch of part Z12 spring washer yellow 4 z33 See sketc...

Page 54: ...50 9 3 ASSEMBLY INSTRUCTIONS Chapter 9 bike SPECIFICATIONS AND ASSEMBLY GUIDE step 1 step 2 after these assembly steps are complete be sure to setup and test the unit as outlined in section 8 20...

Page 55: ...51 9 3 Assembly Instructions Continued Chapter 9 bike SPECIFICATIONS AND ASSEMBLY GUIDE step 3 step 4...

Page 56: ...52 9 3 ASSEMBLY INSTRUCTIONS CONTINUED Chapter 9 bike specifications and assembly guide Step 5...

Page 57: ...53 final assembly 9 3 assembly instructions continued Chapter 9 bike SPECIFICATIONS AND ASSEMBLY GUIDE...

Page 58: ...on the pedals The user s knees should bend slightly when the pedal is at the lowest point of its rotation It should be possible to pedal without locking the knees or shifting in the seat The Matrix U...

Page 59: ...ng indicates that your bike needs to be leveled Determine which leveler is not resting completely on the floor Loosen the nut with one hand to allow the leveler to rotate Rotate the left or right leve...

Page 60: ...e bike wait until the standby picture has been cleared 3 Insert the USB drive into the Reprogram Port in the back of the console back cover Figure A 4 The upgrade procedure will run automatically When...

Page 61: ...57 NOTES...

Page 62: ...58 MATrix Fitness systems corp 1610 Landmark Drive Cottage Grove wi 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 KO REV 1...

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