Matrox Maevex 6020, User Manual

Page 1: ...1 ENGLISH User Guide 20272 301 0100 2018 12 20 Matrox Maevex 6020 Remote Recorder...

Page 2: ...recorder 9 Before you begin 9 Connection overview 9 Description of supported connections 11 Step by step connection setup 12 Powering your device on and off 14 Validating your Maevex setup 15 Connect...

Page 3: ...Common problems and solutions 29 Resetting your device 31 Product information 32 Specifications 32 Product dimensions 33 External power supply 33 Environmental 33 Supported standards 34 Notes and limi...

Page 4: ...or installing your Matrox card Allow hot surfaces to cool before touching your Matrox unit Static electricity can severely damage electronic parts Before touching any electronic parts drain static ele...

Page 5: ...ncludes laser based technology The device contains a Class 1 laser product for use only under the recommended operating conditions and guidelines For more information see your Matrox user guide Invisi...

Page 6: ...nalog audio cable Microphone HDMI cable or adapter for your monitor type DisplayPort cable or active adapter for your monitor type More information Matrox hardware Your Matrox user guide provides info...

Page 7: ...ideo can have up to five 5 recordings being recorded simultaneously and uploaded to the Panopto cloud for immediate delivery video on demand VOD or later transmission Before you begin We recommend you...

Page 8: ...product 1 Connect your product see Connecting your Maevex remote recorder page 9 2 Validate your setup see Validating your Maevex setup page 15 3 Configure your product see Configuring your Maevex re...

Page 9: ...nnectors are properly fastened Don t change input connections while your Maevex device is turned on If connections are changed while your Maevex device is turned on your video sources will be lost Rev...

Page 10: ...10 Matrox Maevex 6020 Remote Recorder User Guide Maevex 6020 remote recorder Back 12V DC power LAN network HDMI Out monitor HDMI In source USB Back Line In source DisplayPort console display...

Page 11: ...resolution of 1280 720 For more information see Notes and limitations page 34 Headphone Optional Connect your headphones to this jack HDMI In Connect your camera or video source to this connector Not...

Page 12: ...our video source If you re using a video source such as a laptop connect your video source to the HDMI In 2 connector on your remote recorder unit 3 Connect your monitor Connect the monitor cable to t...

Page 13: ...your unit connect the USB cable to the USB Front connector on your remote recorder unit 6 Connect to your network Connect a network cable to the LAN connector on your remote recorder unit 7 Connect yo...

Page 14: ...electrical socket the power LED is active not black For more information on LEDs see Description of LEDs page 22 Powering your device on and off To power on or off your device press the button on your...

Page 15: ...Ds The LED on your Maevex device provides information to help you troubleshoot your Maevex product The following describes the LED on your Maevex device LED color Maevex 6020 remote recorder No LED bl...

Page 16: ...Multiple subnet support Maevex devices that are in the same subnet are detected through the UPnP Universal Plug and Play protocol If your devices are in different network subnets you need to validate...

Page 17: ...twork administrator Make sure you have a Panopto account For more information contact your Panopto administrator WindowsServer2016 WindowsServer2012 andWindowsServer2012R2 Make sure the SSDP Discovery...

Page 18: ...rs Downloading your Matrox Maevex 6020 Configuration and Firmware Utility Matrox makes the latest software available on the Matrox web site www matrox com graphics en support drivers Running your conf...

Page 19: ...ssword Enter a password for your Maevex devices see Enter device password page 21 2 Search for devices Search for the Maevex devices to configure and update by selecting Automatic detection or Manual...

Page 20: ...mware is up to date Updating Yellow Device update in progress View only Orange Device information can be viewed but not modified Device isn t detected device is locked or unauthorized or the firmware...

Page 21: ...y Enter device password Enter a password for your Maevex devices This prevents unauthorized users from making changes to your device Enter password Click Enter password to assign a password to your de...

Page 22: ...ate If you re entering multiple addresses separate each address with a space You can also enter the IP addresses or host names by clicking the browse button and entering one IP address or host name pe...

Page 23: ...ecording manually see Starting a recording manually page 26 To apply your changes click OK To discard the last changes made click Cancel Advanced settings To view and edit your advanced settings such...

Page 24: ...ate Wait while the devices are being updated up to 10 minutes Device settings To access additional settings for your device 1 From the list of detected Maevex 6020 devices select the tile of the devic...

Page 25: ...go to http support panopto com search for remote recorders and look for the article titled Remote Recorder Configuration and Quality Settings After configuring your Maevex remote recorder you can sta...

Page 26: ...cord button prevents users from recording manually For more information see Configure devices page 23 Button Description Record Pause Record To start a recording press this button When the recording s...

Page 27: ...w The side by side preview enables you to view both the primary preview and secondary preview in a side by side view Viewing your device status information When you cycle through the preview modes cer...

Page 28: ...e schedule and manage your recording sessions For more information see your Panopto documentation Note The recording buffer of the internal SSD has a capacity of approximately 18 hours before upload t...

Page 29: ...u may need to perform a configuration reset of your device see Resetting your device page 31 If your problem persists contact Matrox For more information see Customer support page 38 Common problems a...

Page 30: ...or your system or for your network may be enabled and may prevent communication with your Maevex devices 1Solution Make sure your firewall is properly configured to allow the necessary communication b...

Page 31: ...mation on adjusting video quality settings see Panopto documentation Problem RTMP bandwidth failure 1Cause There may not be enough bandwidth available 1Solution Make sure your network and network equi...

Page 32: ...5 Gigabit Ethernet USB ports Kuando Busylight support 1 USB 2 0 front 1 USB 3 0 back Supported resolutions input and output Maximum 1920 1080 60 Hz Video encoding H 264 MPEG 4 Part 10 AVC 4 2 0 8 bit...

Page 33: ...connector DIN 4 male 4 pin with lock Maximum power 60W Temperature operational 0 to 45 C 32 to 113 F Temperature non operational storage and transportation 40 to 70 C 40 to 158 F Humidity operational...

Page 34: ...borders around the screen Also for the splash screen to appear properly your DisplayPort monitor must support a resolution of 1280 720 HDMI version 1 4b compatible 9 DVI 1 0 compatible using HDMI to D...

Page 35: ...Network Port Type Inbound Outbound Functionality 20 21 TCP 9 FTP File upload 22 Minimum requirements TCP 9 9 SSH Firmware update 80 TCP 9 HTTP Authentication and firmware update 443 TCP 9 HTTPS Authe...

Page 36: ...les to your Windows Firewall settings For more information on accessing and adding rules to your Windows Firewall settings see your Windows documentation Note You may need administrator rights to modi...

Page 37: ...ance around your device and between the top of your device and anything above it More space may be required depending on your environment When your device is resting on a plain surface make sure your...

Page 38: ...ion Matrox makes warranty information available on the Matrox site http www matrox com graphics en support warranty View the third party software notices Matrox makes third party software notices and...

Page 39: ...s own expense WARNING Changes or modifications to this unit not expressly approved by the party responsible for the compliance could void the user s authority to operate this equipment The use of shie...

Page 40: ...inem typischen der Klasse A entsprechenden Host System getestet Es wird davon ausgegangen da diese Produkte auch in jedem Klasse A entsprechenden System entsprechend funktionieren Italiano Informazion...

Page 41: ...le sujet n a pas d ant c dent m dical ou n a jamais t confront une crise d pilepsie Si vous m me ou un membre de votre famille avez d j pr sent des sympt mes li s l pilepsie crise ou perte de conscie...

Page 42: ...ac Mac OS Belden Inc Belden Cisco Systems Inc iOS Dolby Laboratories Inc Dolby Dolby Digital Intel Corporation Intel Pentium Thunderbolt Linus Torvalds Linux Microsoft Corporation Aero Direct3D Direct...

Page 43: ...lement sont galement reconnus par les pr sentes Deutsch Die eingetragenen Warenzeichen sind in den USA Kanada und oder anderen L ndern registriert Alle sonstigen national und international bekannten W...

Page 44: ...Inhalte korrekt und verl sslich Weiterhin bernimmt Matrox Graphics Inc keinerlei Verantwortung f r die Benutzung dieses Handbuchs die Vervielf ltigung und oder Verteilung im Ganzen oder zum Teil wede...

Page 45: ...Matrox Graphics Inc 1055 Saint Regis Boulevard Dorval Quebec Canada H9P 2T4 514 822 6000 graphics matrox com www matrox com graphics...