Matrox Maevex 6020 Remote Recorder – User Guide
31
Problem
Internal SSD buffer space is low or full
1
Cause
The primary and/or secondary video quality settings are set to
1080p
(maximum value), with
a target resolution of 1920
×
1080 60 fps.
1
Solution
The recording buffer of the device’s internal SSD has a capacity of approximately 18 hours
(before upload to the Panopto server). To increase the total recording time, try reducing your
video quality settings through Panopto software. For example, using
Ultra
quality settings
increases the total recording time to 34 hours, and using
High
quality settings increases the
total recording time to 48 hours. For more information on adjusting video quality settings,
see Panopto documentation.
Problem
RTMP bandwidth failure
1
Cause
There may not be enough bandwidth available.
1
Solution
Make sure your network and network equipment support the bandwidth required for your
session. For more information, contact your network administrator.
Resetting your device
In some cases, you may need to perform a
configuration reset
of your Maevex 6020 device.
To restore the default settings of your Maevex 6020 device, press
and hold the
Reset
button on your device with the tip of a
paper clip for
5 seconds
(until the LED turns fast blinking
green).
This reboots your device and restores the default settings of
your device.
WARNING:
A configuration reset restores the default settings of your Maevex 6020 device.
This
resets all
of your device settings, including the IP configuration and password.
