32
Chapter 6, Matrox RTMac Troubleshooting
You receive a message that your Matrox RTMac could not
be started
Possible cause 1 Your card isn’t installed properly
If your Matrox RTMac card
isn’t properly seated in its slot, your Power Mac G4 won’t detect it on
startup and will display a message saying that Matrox RTMac could
not be started because of an error.
Solution Ensure that your RTMac card is installed properly
Shut down
your computer and check to see if the RTMac card is fully seated in
its slot.
Possible cause 2 “Multiple reset” error
If you rapidly press the reset button on
your Power Mac G4 more than once, your RTMac card may not
initialize properly. This causes your system to assume that the
RTMac card isn’t installed properly.
Solution Shut down your computer and restart
From the Apple menu,
choose
Shut Down
and restart your computer.
Scrubbing on the Timeline becomes slow
Possible cause 1 Scrubbing proxy realtime effects
Scrubbing can become slow
when you’re scrubbing over proxy realtime effects (that is, when the
rendering status bar is yellow). This is normal.
Solution Render proxy realtime effects
Highlight the effects and choose
Sequence > Render Selection
.
Possible cause 2 Unsupported Viewer or Canvas window settings
If the
Viewer
or
Canvas
window is set to a mode other than
Image
, such
as
Image + Wireframe
, scrubbing can become slow. Scrubbing can
also become slow if you resize your image so that it doesn’t fit in the
Viewer
or
Canvas
window, and scroll bars appear.
Solution Change Viewer or Canvas window settings
Set the
Viewer
or
Canvas
window to
Image
mode. If needed, resize the window so
that the entire image fits and the scroll bars disappear, or set the
image size to
Fit to window
.
Summary of Contents for RTMac
Page 10: ...viii Contents Your notes...
Page 36: ...26 Chapter 4 Using Matrox RTMac with Final Cut Pro Your notes...
Page 38: ...28 Chapter 5 Using Matrox RTMac with Adobe After Effects and Discreet combustion Your notes...
Page 44: ...34 Chapter 6 Matrox RTMac Troubleshooting Your notes...
Page 52: ...www matrox com video...
