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11

Remote Control Guide

 

Anti-Snore (10)

Press this button to gently raise the head section and allow easier air intake which can help reduce snoring.

Massage

 

 

Start Massage (11)

Press the UP 

 button to activate the massage feature on the head and foot sections of the bed. Intensity starts at 

level 3. Press the UP 

  or DOWN 

 button to gradually increase or decrease the intensity of the massage.

NOTES: 

•  Decreasing the massage to the lowest intensity level stops any active massage.

•  This feature has an Auto Shutoff Timer that automatically turns off the massage after 15 minutes of continuous use.

 

Wave Modes (12)

 

Press this button to activate and select from different massage feels. The LED lights indicate the mode you have 
selected. You can also press this button to turn the head and foot massages on. Wave mode intensity starts at level 4.

 

Stop Massage (5)

 

Press this button to disable any active massage.

Under Bed Light (13)

Press this button to turn the under bed lighting on, helping you safely navigate in and out of bed during the night. The 
under bed light has seven (7) colors. Press this button multiple times to change colors. Press and hold to turn the under 
bed light off.

Understanding the remote control features

• 

The adjustable bed uses BLE (Bluetooth

®

 Low Energy) remote control system.

• 

The buttons are backlit when pressed to aid in the visibility of the remote control in low-light environments.

• 

It is not necessary to face the receiver when operating the remote control. Remote signal is best transmitted within 
9 feet (3 meters) of the bed.

NOTE: 

The bed may show minor intermittent performance because of typical radio frequency interference. This is 

normal in the operation of the bed, not a defect.

Customizing the preset buttons

Move the head and/or foot sections to your desired position.

Press and hold the 

Program

 button and any of the preset buttons 

at the same time for 2.5 seconds.

The new bed position is now stored in your selected preset button 

overriding the factory default.

To restore the presets to their factory settings, see "Resetting your 
system" on page 12.

1

2

You can store new head and foot positions by customizing the preset buttons: Incline, Lounge, and Zero Gravity. These 
can be reprogrammed with your desired positions at any time. For safety reasons, the Anti-Snore and Flat buttons 

cannot be customized.

Summary of Contents for 900 POWER BASE

Page 1: ...g issued and pending U S patents including Nos 7448100 D657157 D663542 D657158 D657156 8209801 8209800 D663544 D663543 and other patents pending Photos are for illustration purposes only COPYRIGHT 201...

Page 2: ...ation Guide Remote Control Guide Special Functions Troubleshooting Warranty Registration 3 5 6 10 13 14 18 Table of Contents 07 09 2018 CUSTOMATIC is a trademark of PPJ LLC All other trademarks are th...

Page 3: ...esult in a void of the Warranty Only those authorized may conduct repairs or part replacement on your adjustable bed Unauthorized modifications to this product could void the electrical portion of you...

Page 4: ...Warranty The structure of the bed will support the recommended weight when distributed evenly across the bed The head and foot sections are not designed to individually support or lift this amount of...

Page 5: ...l 1 AAA batteries 3 Mattress retainer bar 1 Only available with Queen King and Cal King models Only available with Twin XL and Split Cal King models Twin Twin XL Full Full XL and Split Cal King models...

Page 6: ...ut of the shipping carton carefully and put them on a flat floor with the top side facing downward Remove all accessory boxes and cut the orange ties from inside the adjustable bed Move the head and f...

Page 7: ...ics FOR QUEEN KING AND CAL KING MODELS Plug the cord for the foot lift into the control box Insert it into the port labeled Foot Actuator with red orange label Plug the cord for the foot massage into...

Page 8: ...adboard is to be installed see Assembling the headboard bracket If the adjustable bed is set up without a headboard place your mattress on the adjustable bed surface Your adjustable bed installation i...

Page 9: ...the bar Insert a retainer bolt fitted with a washer into the slot under the inner headboard bracket and through the round panel Tighten the bolt using the Allen key wrench Place the open side of the...

Page 10: ...watching TV reading or laptop use Zero Gravity 6 Press this button to activate the zero gravity position This preset position elevates the legs slightly higher than the chest in effect allowing the b...

Page 11: ...7 colors Press this button multiple times to change colors Press and hold to turn the under bed light off Understanding the remote control features The adjustable bed uses BLE Bluetooth Low Energy re...

Page 12: ...function using Remote A Pairing of the two adjustable beds for tandem operation is complete NOTE When doing a tandem operation both Bed A and Bed B should be plugged into a grounded and working elect...

Page 13: ...ports located on each side of your adjustable bed provides easy access for charging today s tech devices Connecting your bed to a smart device Your adjustable bed is equipped with the Bluetooth techn...

Page 14: ...ed Check that the power cord is plugged into a working and grounded electrical outlet Unplug the power cord from the outlet After 30 seconds plug it back in Press any button on the remote control and...

Page 15: ...to flat position SYMPTOM SOLUTIONS Check the batteries in the remote control Replace with new batteries if necessary Make sure that you are following the duty cycle of the motors Do not operate for mo...

Page 16: ...ray the nuts bolts and white bushings with a lubricant The adjustable bed is squeaking SYMPTOM SOLUTIONS 1 Clear any clutter or obstructions under and around the adjustable bed Radio frequency interfe...

Page 17: ...and possible solutions below Hard surface flooring may cause added vibration To correct place carpet pieces or rubber furniture cups under each leg or caster of the bed Elevate the head or foot secti...

Page 18: ...tronics electrical components drive motors and massage motors are excluded Purchaser shall pay 18 19th of the then current replacement cost of the defective part Any consumer of a CUSTOMATIC adjustabl...

Page 19: ...clusions or limitations of incidental or consequential damages This warranty allows the purchaser specific legal rights The purchaser may also have other rights which can vary from state to state This...

Page 20: ...E CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR BED AND ONLINE IF APPLICABLE IF PROBLEMS PERSIST PLEASE CALL CUSTOMER SERVICE TOLL FREE NUMBER 1 843 800 8372 Please have your receipt ready and...

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