15
Troubleshooting
In the event the adjustable bed fails to operate, investigate the symptoms and possible solutions below.
•
Your adjustable bed may be obstructed preventing
smooth operation. Remove obstructions from around
and under the bed.
•
Check that the head section is not too close to the
wall.
•
If a headboard is installed, check that it is not too
close to the edge of the mattress. Make sure there is
enough distance between the headboard bracket
and the mattress.
Head or foot section elevates
adjustable bed but does not return to
flat position.
SYMPTOM
SOLUTIONS
•
Check the batteries in the remote control. Replace
with new batteries, if necessary.
•
Make sure that you are following the duty cycle of the
motors. Do not operate for more than two minutes
over a 20-minute period or approximately 10% duty
cycle.
•
Press the lift buttons firmly and accurately.
•
Wireless remote control may be experiencing
common radio frequency interference from other radio
transmitting devices. Wait several seconds and then
try pressing the lift buttons again.
Head or foot lift function has minor
interference during operation.
This is normal. The lift motors click when they are engaged.
No action is required.
A clicking noise is heard under the
bed when raising or lowering the
sections.