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REPAIR OR REPLACEMENT OF ADJUSTABLE 

BED PARTS WILL BE THE SOLE REMEDY OF THE 

PURCHASER. CUSTOMATIC AND THEIR PARENTS, 

SUBSIDIARIES, DIVISIONS, AFFILIATES OR AGENTS 

HOLD ABSOLUTELY NO LIABILITY OR ANY SPECIAL, 

INDIRECT, INCIDENTAL, OR CONSEQUENTIAL 

DAMAGES OR FOR ANY OTHER DAMAGE, CLAIM, 

OR LOSS NOT EXPRESSLY COVERED BY THE TERMS 

OF THIS WARRANTY.

No reimbursement will be made to the purchaser 
for inconvenience, removal, installation, setup time, 
lack of use, shipping, or any other costs or expenses 
not covered by this warranty. CUSTOMATIC does 
not hold responsibility for in-home service on 
adjustable beds. You must contact your dealer or 
party that sold the adjustable bed for any terms 
and conditions relating to their in-home service, 
should any exist.

CUSTOMATIC AND THEIR PARENTS, SUBSIDIARIES, 

DIVISIONS, AFFILIATES OR AGENTS MAKE NO OTHER 

WARRANTY WHATSOEVER, EXPRESS OR IMPLIED. 

ALL IMPLIED WARRANTIES OF MERCHANTABILITY 

AND FITNESS FOR A PARTICULAR PURPOSE ARE 

DISCLAIMED BY NAME AND EXCLUDED FROM THIS 

AGREEMENT.

The above limitation or exclusion may not apply to 
every purchaser as some states disallow exclusions 
or limitations of incidental or consequential 
damages. This warranty allows the purchaser 
specific legal rights. The purchaser may also have 
other rights, which can vary from state to state. This 
warranty is valid in the contiguous United States, 
and includes Alaska, Puerto Rico and Canada.

Registration

You can also register your bed online at www.rizebeds.com.

NAME ____________________________________________

PHONE ___________________________________________

ADDRESS _________________________________________

CITY  _____________________________________________

STATE ________________________ ZIP CODE  ___________

EMAIL ADDRESS ___________________________________

STORE WHERE PURCHASED _________________________

SERIAL NO. ________________________________________

INVOICE NO. ______________________________________

MODEL NO. _______________________________________

SURVEY 

GENDER:     __ M         __ F

AGE:           __ 18-30   __ 31-40   __ 41-50
         

     __ 51-60   __ 61-70   __ 71 & up

Reason for purchasing an adjustable bed: 
___ Health  

___ Comfort 

___ Other

How did you find out about our beds?
___ Advertising   ___ A friend     
___ Store 

___ Article  

___ Internet    

___ Other

Please mail to: 

CUSTOMATIC

®

 TECHNOLOGIES

TM

Customer Care Center

550 Crescent Blvd., Gloucester City, NJ 08030

WARRANTY 

REGISTRATION FORM

POWERED BY CUSTOMATIC

®

 TECHNOLOGIES

TM

Summary of Contents for 900 POWER BASE

Page 1: ...g issued and pending U S patents including Nos 7448100 D657157 D663542 D657158 D657156 8209801 8209800 D663544 D663543 and other patents pending Photos are for illustration purposes only COPYRIGHT 201...

Page 2: ...ation Guide Remote Control Guide Special Functions Troubleshooting Warranty Registration 3 5 6 10 13 14 18 Table of Contents 07 09 2018 CUSTOMATIC is a trademark of PPJ LLC All other trademarks are th...

Page 3: ...esult in a void of the Warranty Only those authorized may conduct repairs or part replacement on your adjustable bed Unauthorized modifications to this product could void the electrical portion of you...

Page 4: ...Warranty The structure of the bed will support the recommended weight when distributed evenly across the bed The head and foot sections are not designed to individually support or lift this amount of...

Page 5: ...l 1 AAA batteries 3 Mattress retainer bar 1 Only available with Queen King and Cal King models Only available with Twin XL and Split Cal King models Twin Twin XL Full Full XL and Split Cal King models...

Page 6: ...ut of the shipping carton carefully and put them on a flat floor with the top side facing downward Remove all accessory boxes and cut the orange ties from inside the adjustable bed Move the head and f...

Page 7: ...ics FOR QUEEN KING AND CAL KING MODELS Plug the cord for the foot lift into the control box Insert it into the port labeled Foot Actuator with red orange label Plug the cord for the foot massage into...

Page 8: ...adboard is to be installed see Assembling the headboard bracket If the adjustable bed is set up without a headboard place your mattress on the adjustable bed surface Your adjustable bed installation i...

Page 9: ...the bar Insert a retainer bolt fitted with a washer into the slot under the inner headboard bracket and through the round panel Tighten the bolt using the Allen key wrench Place the open side of the...

Page 10: ...watching TV reading or laptop use Zero Gravity 6 Press this button to activate the zero gravity position This preset position elevates the legs slightly higher than the chest in effect allowing the b...

Page 11: ...7 colors Press this button multiple times to change colors Press and hold to turn the under bed light off Understanding the remote control features The adjustable bed uses BLE Bluetooth Low Energy re...

Page 12: ...function using Remote A Pairing of the two adjustable beds for tandem operation is complete NOTE When doing a tandem operation both Bed A and Bed B should be plugged into a grounded and working elect...

Page 13: ...ports located on each side of your adjustable bed provides easy access for charging today s tech devices Connecting your bed to a smart device Your adjustable bed is equipped with the Bluetooth techn...

Page 14: ...ed Check that the power cord is plugged into a working and grounded electrical outlet Unplug the power cord from the outlet After 30 seconds plug it back in Press any button on the remote control and...

Page 15: ...to flat position SYMPTOM SOLUTIONS Check the batteries in the remote control Replace with new batteries if necessary Make sure that you are following the duty cycle of the motors Do not operate for mo...

Page 16: ...ray the nuts bolts and white bushings with a lubricant The adjustable bed is squeaking SYMPTOM SOLUTIONS 1 Clear any clutter or obstructions under and around the adjustable bed Radio frequency interfe...

Page 17: ...and possible solutions below Hard surface flooring may cause added vibration To correct place carpet pieces or rubber furniture cups under each leg or caster of the bed Elevate the head or foot secti...

Page 18: ...tronics electrical components drive motors and massage motors are excluded Purchaser shall pay 18 19th of the then current replacement cost of the defective part Any consumer of a CUSTOMATIC adjustabl...

Page 19: ...clusions or limitations of incidental or consequential damages This warranty allows the purchaser specific legal rights The purchaser may also have other rights which can vary from state to state This...

Page 20: ...E CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR BED AND ONLINE IF APPLICABLE IF PROBLEMS PERSIST PLEASE CALL CUSTOMER SERVICE TOLL FREE NUMBER 1 843 800 8372 Please have your receipt ready and...

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