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Safety Precautions

ATTENTION!

IMPORTANT SAFETY INSTRUCTIONS.

PLEASE READ THESE INSTRUCTIONS THOROUGHLY BEFORE USING THIS PRODUCT.

           

ELECTRICAL SAFETY

Always unplug this adjustable bed from the electrical 
outlet before any cleaning or maintenance of the 
adjustable bed. To safely disconnect, make sure all 
controls are in the off position, then remove the plug 
from the outlet.

Keep cord away from heated surfaces. Keep air 
openings free of lint, hair and the like. Never operate 
when air openings are blocked. Never drop or insert any 
object into any opening. Use only indoors.

Cease use of this adjustable bed and contact the 
adjustable bed Customer Care Center for repair if: 
(1) it has a damaged cord or plug, (2) it is not working 
properly, (3) it has been dropped or damaged, or (4) it 
has been dropped into water.

GROUNDING SAFETY

To reduce the risk of electric shock, electrical fire, or 
faulty operation of this product, your adjustable bed 
features a polarized plug meant to be used only with a 
grounded electrical outlet. If this plug does not fit into 
your outlet, contact a qualified electrician to install 
a properly grounded outlet. Failure to use a properly 
grounded outlet for this product will compromise this 
important grounding safety feature. The use of adapters 
is not recommended unless the outlet is checked by 
a qualified electrician to ensure the proper grounding 
of the adapter. NOTE: Unauthorized modifications to 
this product could void the electrical portion of your 
Warranty.

WARRANTY WARNING!

This bed is specifically designed to require no 
maintenance by you, the user.  Any opening or 
tampering with the control box, motors, or hand controls 
(with the exception of the battery compartment if 
equipped) will result in a void of the Warranty. Only those 
authorized may conduct repairs or part replacement 
on your adjustable bed. Unauthorized modifications 

to this product could void the electrical portion of your 
Warranty.

IN-HOME USE ONLY

This adjustable bed is designed exclusively for in-home 
use.

HOSPITAL DISCLAIMER:

 It is NOT designed for hospital 

use and is NOT designed to meet hospital standards. 
Do not use this bed with TENT TYPE oxygen therapy 
equipment or use near explosive gases.

IMPORTANT SAFETY FEATURES

Weight fail safe feature: In the case that an overload 
of weight is placed on the head or foot mechanism, 
the control unit will automatically stop all functions. The 
control unit will automatically resume all functions 30 
seconds after excess weight is removed. 

The recommended weight limitations for your adjustable 
bed is 850 lbs. on all sizes. For your adjustable bed 
to structurally support the recommended weight, 
weight must be distributed evenly across the head and 
foot sections. The adjustable bed will not and is not 
intended to support or lift this amount in just the head 
or foot section. Dependent on the size and/or model of 
mattress, the available weight limit may be less.

Locking caster feature: This adjustable bed may be 
equipped with special locking casters. For your safety, 
these casters will prevent bed movement when all 
casters are in the locked position. To lock casters, push 
down the safety latch on the caster. To resume product 
mobility, lift the safety latch up.

NOTE:

 If your adjustable bed is positioned on a hard 

floor surface such as hardwood or tile, it is strongly 
recommended that rubber caster cups or carpet 
squares are placed under the casters in addition to 
locking them in place. Casters will not roll when locked, 
but may slide on an uncarpeted surface.

FOR OPTIMAL SAFETY, YOUR ADJUSTABLE BED SHOULD BE PLUGGED INTO A 

SURGE PROTECTOR (not supplied with this adjustable bed). 

Summary of Contents for 900 POWER BASE

Page 1: ...g issued and pending U S patents including Nos 7448100 D657157 D663542 D657158 D657156 8209801 8209800 D663544 D663543 and other patents pending Photos are for illustration purposes only COPYRIGHT 201...

Page 2: ...ation Guide Remote Control Guide Special Functions Troubleshooting Warranty Registration 3 5 6 10 13 14 18 Table of Contents 07 09 2018 CUSTOMATIC is a trademark of PPJ LLC All other trademarks are th...

Page 3: ...esult in a void of the Warranty Only those authorized may conduct repairs or part replacement on your adjustable bed Unauthorized modifications to this product could void the electrical portion of you...

Page 4: ...Warranty The structure of the bed will support the recommended weight when distributed evenly across the bed The head and foot sections are not designed to individually support or lift this amount of...

Page 5: ...l 1 AAA batteries 3 Mattress retainer bar 1 Only available with Queen King and Cal King models Only available with Twin XL and Split Cal King models Twin Twin XL Full Full XL and Split Cal King models...

Page 6: ...ut of the shipping carton carefully and put them on a flat floor with the top side facing downward Remove all accessory boxes and cut the orange ties from inside the adjustable bed Move the head and f...

Page 7: ...ics FOR QUEEN KING AND CAL KING MODELS Plug the cord for the foot lift into the control box Insert it into the port labeled Foot Actuator with red orange label Plug the cord for the foot massage into...

Page 8: ...adboard is to be installed see Assembling the headboard bracket If the adjustable bed is set up without a headboard place your mattress on the adjustable bed surface Your adjustable bed installation i...

Page 9: ...the bar Insert a retainer bolt fitted with a washer into the slot under the inner headboard bracket and through the round panel Tighten the bolt using the Allen key wrench Place the open side of the...

Page 10: ...watching TV reading or laptop use Zero Gravity 6 Press this button to activate the zero gravity position This preset position elevates the legs slightly higher than the chest in effect allowing the b...

Page 11: ...7 colors Press this button multiple times to change colors Press and hold to turn the under bed light off Understanding the remote control features The adjustable bed uses BLE Bluetooth Low Energy re...

Page 12: ...function using Remote A Pairing of the two adjustable beds for tandem operation is complete NOTE When doing a tandem operation both Bed A and Bed B should be plugged into a grounded and working elect...

Page 13: ...ports located on each side of your adjustable bed provides easy access for charging today s tech devices Connecting your bed to a smart device Your adjustable bed is equipped with the Bluetooth techn...

Page 14: ...ed Check that the power cord is plugged into a working and grounded electrical outlet Unplug the power cord from the outlet After 30 seconds plug it back in Press any button on the remote control and...

Page 15: ...to flat position SYMPTOM SOLUTIONS Check the batteries in the remote control Replace with new batteries if necessary Make sure that you are following the duty cycle of the motors Do not operate for mo...

Page 16: ...ray the nuts bolts and white bushings with a lubricant The adjustable bed is squeaking SYMPTOM SOLUTIONS 1 Clear any clutter or obstructions under and around the adjustable bed Radio frequency interfe...

Page 17: ...and possible solutions below Hard surface flooring may cause added vibration To correct place carpet pieces or rubber furniture cups under each leg or caster of the bed Elevate the head or foot secti...

Page 18: ...tronics electrical components drive motors and massage motors are excluded Purchaser shall pay 18 19th of the then current replacement cost of the defective part Any consumer of a CUSTOMATIC adjustabl...

Page 19: ...clusions or limitations of incidental or consequential damages This warranty allows the purchaser specific legal rights The purchaser may also have other rights which can vary from state to state This...

Page 20: ...E CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR BED AND ONLINE IF APPLICABLE IF PROBLEMS PERSIST PLEASE CALL CUSTOMER SERVICE TOLL FREE NUMBER 1 843 800 8372 Please have your receipt ready and...

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