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Safety Precautions

SAVE THESE INSTRUCTIONS

Proper operation of your adjustable bed is necessary to ensure the long life and durability you expect from 
a high-quality product. The manufacturer has tested and inspected this product prior to shipment.

USER-SERVICEABLE PARTS

This bed is specifically designed to have no maintenance 
by you, the user. Therefore, you are encouraged not to 
open any motors, alter the wiring, or adjust, modify or 
change the structure of the product, as it will void the 
Warranty.

RADIO FREQUENCY IS 2402~2480 MHZ

FCC compliant device complies with part 15 of the FCC 
Rules. Operation is subject to the following two conditions: 
(1) This device may not cause harmful interference, and 
(2) this device must accept any interference received, 
including interference that may cause undesired 
operation.

Any change to the antenna or the device could result in 
the device exceeding the RF exposure requirements and 
void user's right to operate the device.

           

CONSUMERS WITH PACEMAKERS

It is possible that the (optional) vibrating feature of this 
bed may be misinterpreted by some pacemakers as 
movement and/or exercise. This is common with any 
product that produces a vibrating motion, and may or 
may not affect your pacemaker. Please consult your 
physician with any concerns.

PRODUCT RATINGS

Lift Motor Restrictions: The lift motors in this bed are 
NOT designed to operate continuously for more than 
three (3) minutes over a thirty (30) minute time period, 
or approximately 10% duty cycle. To ensure reliable 
functionality and full life of this product, do not attempt to 
exceed these limits.

NOTE:

 Attempting to circumvent or exceed this rating will 

shorten the life expectancy of the product and may void 
the Warranty.

The structure of the bed will support the recommended 
weight when distributed evenly across the bed. The head 
and foot sections are not designed to individually support 
or lift this amount of weight. For optimal performance, 

entering and exiting the adjustable bed with the bed in 
the flat or level position is recommended.

NOTE: 

Exceeding the recommended weight restrictions 

could damage your adjustable bed and void your 
Warranty.

           

SMALL CHILDREN AND PETS WARNING

Immediately dispose of all packing materials as it can 
pose a smother risk to small children and pets. Injury could 
occur also if children or pets are permitted to play on or 
under the bed. Do not allow children to operate this bed 
without adult supervision.

LIFT WARNING

Do not sit on the head or foot sections while in the raised 
position, or during lift or lowering cycles.

MOVING AFTER INSTALLATION

Do not place adjustable bed vertically on its hand or foot 
sections. This may cause injury to persons or damage to 
the adjustable bed. Two people are required for moving 
this adjustable bed due to its heavy weight.

SAFETY

When an overload of weight is placed on the head or 
foot mechanism, the control unit will automatically stop 
all functions. The control unit will automatically resume all 
functions 30 seconds after the excess weight is removed.

Massage motors will automatically shut off after running 
continuously for 15 minutes. All massage functions will be 
operational again after 5 minutes. 

NOTICE: 

The changes or modifications not expressly 

approved by the party responsible for compliance could 
void the user's authority to operate the equipment. 

IMPORTANT NOTE:

 To comply with the FCC RF exposure 

compliance requirements, no change to the antenna 
or the device is permitted. Any change to the antenna 
or the device could result in the device exceeding the 
RF exposure requirements and void user's authority to 
operate the device. 

Summary of Contents for 900 POWER BASE

Page 1: ...g issued and pending U S patents including Nos 7448100 D657157 D663542 D657158 D657156 8209801 8209800 D663544 D663543 and other patents pending Photos are for illustration purposes only COPYRIGHT 201...

Page 2: ...ation Guide Remote Control Guide Special Functions Troubleshooting Warranty Registration 3 5 6 10 13 14 18 Table of Contents 07 09 2018 CUSTOMATIC is a trademark of PPJ LLC All other trademarks are th...

Page 3: ...esult in a void of the Warranty Only those authorized may conduct repairs or part replacement on your adjustable bed Unauthorized modifications to this product could void the electrical portion of you...

Page 4: ...Warranty The structure of the bed will support the recommended weight when distributed evenly across the bed The head and foot sections are not designed to individually support or lift this amount of...

Page 5: ...l 1 AAA batteries 3 Mattress retainer bar 1 Only available with Queen King and Cal King models Only available with Twin XL and Split Cal King models Twin Twin XL Full Full XL and Split Cal King models...

Page 6: ...ut of the shipping carton carefully and put them on a flat floor with the top side facing downward Remove all accessory boxes and cut the orange ties from inside the adjustable bed Move the head and f...

Page 7: ...ics FOR QUEEN KING AND CAL KING MODELS Plug the cord for the foot lift into the control box Insert it into the port labeled Foot Actuator with red orange label Plug the cord for the foot massage into...

Page 8: ...adboard is to be installed see Assembling the headboard bracket If the adjustable bed is set up without a headboard place your mattress on the adjustable bed surface Your adjustable bed installation i...

Page 9: ...the bar Insert a retainer bolt fitted with a washer into the slot under the inner headboard bracket and through the round panel Tighten the bolt using the Allen key wrench Place the open side of the...

Page 10: ...watching TV reading or laptop use Zero Gravity 6 Press this button to activate the zero gravity position This preset position elevates the legs slightly higher than the chest in effect allowing the b...

Page 11: ...7 colors Press this button multiple times to change colors Press and hold to turn the under bed light off Understanding the remote control features The adjustable bed uses BLE Bluetooth Low Energy re...

Page 12: ...function using Remote A Pairing of the two adjustable beds for tandem operation is complete NOTE When doing a tandem operation both Bed A and Bed B should be plugged into a grounded and working elect...

Page 13: ...ports located on each side of your adjustable bed provides easy access for charging today s tech devices Connecting your bed to a smart device Your adjustable bed is equipped with the Bluetooth techn...

Page 14: ...ed Check that the power cord is plugged into a working and grounded electrical outlet Unplug the power cord from the outlet After 30 seconds plug it back in Press any button on the remote control and...

Page 15: ...to flat position SYMPTOM SOLUTIONS Check the batteries in the remote control Replace with new batteries if necessary Make sure that you are following the duty cycle of the motors Do not operate for mo...

Page 16: ...ray the nuts bolts and white bushings with a lubricant The adjustable bed is squeaking SYMPTOM SOLUTIONS 1 Clear any clutter or obstructions under and around the adjustable bed Radio frequency interfe...

Page 17: ...and possible solutions below Hard surface flooring may cause added vibration To correct place carpet pieces or rubber furniture cups under each leg or caster of the bed Elevate the head or foot secti...

Page 18: ...tronics electrical components drive motors and massage motors are excluded Purchaser shall pay 18 19th of the then current replacement cost of the defective part Any consumer of a CUSTOMATIC adjustabl...

Page 19: ...clusions or limitations of incidental or consequential damages This warranty allows the purchaser specific legal rights The purchaser may also have other rights which can vary from state to state This...

Page 20: ...E CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR BED AND ONLINE IF APPLICABLE IF PROBLEMS PERSIST PLEASE CALL CUSTOMER SERVICE TOLL FREE NUMBER 1 843 800 8372 Please have your receipt ready and...

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