MAXDATA SN 40 M1, User Manual

Page 1: ...User Guide MAXDATA SN 40 M1 Rev 1 1...

Page 2: ...2 Contents...

Page 3: ...r 18 Navigating the Manager 18 Adding Users 19 Creating Shared Folders 23 Accessing Shared Folders 27 Microsoft Windows Users 27 Linux Users 30 Mac Users 30 Attaching USB Devices Optional 31 4 Managin...

Page 4: ...Restoring Hard Disks 73 Recovering Data 74 Recovering Files from a Backup 75 Recovering a Non system Disk or Partition 76 Recovering a System Disk or Partition 77 Removing Protection 80 6 Troubleshoo...

Page 5: ...red Folders Folder Name Linux Mac OS 24 12 Shared Folders Access Rights Windows Mac OS X 25 13 Shared Folders Access Rights Linux Mac OS 26 14 Attaching Optional USB Devices 31 15 Users Computers Main...

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Page 7: ...contains no user serviceable parts Refer servicing only to qualified personnel Do not attempt to modify or use the supplied AC power cord if it is not the exact type required A product with more than...

Page 8: ...k may be hot if the system has been running Also there may be sharp pins and edges on some board and chassis parts Contact should be made with care Consider wearing protective gloves Danger of explosi...

Page 9: ...n the browser based management interface from any computer in your network and its informative wizards and configuration pages will help you accomplish your tasks quickly and easily Status at a glance...

Page 10: ...ring the hard disk to be replaced BlinkingYELLOW indicates the drive is currently rebuilding RAID H Drive Carrier 3 3 5 in SATA drive carrier I Drive Carrier 4 3 5 in SATA drive carrier J Global Disk...

Page 11: ...t Ethernet connection The right LED lights up GREEN when connected to a 10 100 MB network and ORANGE when connected to a gigabit network E Gigabit LAN Port 1 Gigabit Ethernet connection The right LED...

Page 12: ...onent Requirement Web Browser Microsoft Internet Explorer 6 0 or above Firefox 1 06 or above Network Environment TCP IP networking environment SATA Hard Drive At least one SATA hard drive must be inst...

Page 13: ...users in your network use Linux or a Macintosh that doesn t use Mac OS X you must create a list of users For information about this step refer to Adding Users on page 19 5 Create shared folders By de...

Page 14: ...network insert one end of the RJ 45 Ethernet cable into the Ethernet port 1 on the back of the storage system Then insert the other end of the RJ 45 Ethernet cable into a network port Powering Up the...

Page 15: ...e 51 and try to access it using a Web browser Using the Console you can access the Manager only from a computer in the same subnet as the storage system but you do not have to know the name or IP addr...

Page 16: ...the computer from which you plan to access the Manager insert the software CD into the CD ROM drive Note This computer must be on the same subnet as the storage system 2 Select Software from the top...

Page 17: ...system uses both ports two items appear in the tree in the left pane each using the same name You can identify the IP address used by each port by clicking each item in the tree and observing the IP a...

Page 18: ...capacity will be less than the total size of all your hard disks because some of the disk space is needed for the operating system and management software In addition the amount of used backup capacit...

Page 19: ...inning on page 33 Contact Us Provides information about MAXDATA and the other products and services it offers Log Out Logs you out of the Manager Adding Users By default the storage system includes a...

Page 20: ...se Windows Mac OS X user CIFS or Linux Other Mac user NFS Note Linux users and Mac users who are not using OS X access shared folders using the Network File System NFS In this environment access to sh...

Page 21: ...DATA SN 40 M1 User Guide 21 MAXDATA SN 40 M1 User Guide Windows Mac OS X User CIFS Figure 6 Users Computers Add User Windows Mac OS X Linux Other Mac User NFS Figure 7 Users Computers Add User Linux M...

Page 22: ...or any other description that you want to provide to identify the computer in the Users list This descrip tion can be up to 256 characters long The IP address or computer name is the IP address or th...

Page 23: ...ther shared folders as well For example in an office environment you might want to create a shared folder for company policies that everyone can only view and separate shared folders for confidential...

Page 24: ...Shared Folders User Type Selection 3 Specify which type of user will be accessing this shared folder and then click Next The operating system running on the user s computer determines which option yo...

Page 25: ...users you cannot subsequently create a shared folder named Photos for Linux other Mac users For Linux other Mac users the Mount path indicates the path that those users will specify when accessing the...

Page 26: ...ized users list If you accidentally add a user that you didn t mean to add select the user in the Authorized users list and click Remove The user returns to the Unauthorized users list Note If you cre...

Page 27: ...l be disconnected and must repeat the procedures described here using the new IP address Microsoft Windows Users If you re using Microsoft Windows you have two options for accessing shared folders you...

Page 28: ...ared folder you are not prompted to provide it again when you access other shared folders to which you have access rights If the guest user has access to this shared folder you can use guest as both t...

Page 29: ...ork Drive dialog box appears with the name of the folder installed The exact appearance of this dialog box varies depending on your operating system 5 In the Drive list select the drive letter that yo...

Page 30: ...s the name of the shared folder and my_directory is the name of the directory that you created in step 1 If you included a full path when creating the directory be sure to include the full path with t...

Page 31: ...hared folder is created on the desktop 5 Repeat steps 1 through 4 for each shared folder that you want to access 6 To access the shared folder double click the icon on the desktop Other Mac Operating...

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Page 33: ...e latest version Disconnecting USB Devices If you re using optional USB devices you must disconnect them using the Manager before you physically unplug them Changing the System Settings Change the sto...

Page 34: ...ls and computers You can add modify or remove users at any time Windows and Mac OS X users can also be put into groups Putting users into groups makes it easier to give several users access to the sam...

Page 35: ...description Changing this information immediately disconnects that computer from the shared folders Note To change the user name or computer description you must remove the existing user as described...

Page 36: ...a user name and password when accessing the shared folders Linux Other Mac user NFS Enter the computer s IP address or the actual computer name in the computer s system configuration A single user ca...

Page 37: ...remove 3 Click Remove 4 When prompted to confirm the removal click Yes The user no longer appears in the list on the Users page Working with Groups Windows and Mac OS X users can be put into groups w...

Page 38: ...mbers hyphens and underlines 5 Specify which users should belong to this group and then click OK To do this Do this Add all users to the group Click Add All Users All users move from the Available use...

Page 39: ...n click OK To do this Do this Add all users to the group Click Add All Users Add selected users to the group In the Available users list select the user s that you want to add and then click Add Selec...

Page 40: ...less they were granted individual access as well To remove a group 1 In the navigation bar click Users 2 In the left pane click Groups 3 In the Groups list select the group that you want to remove 4 C...

Page 41: ...rs list or any USB disk you can change which users can access it and what level of access they have Shared folders that are created as a result of using the home folder in the Console do not appear in...

Page 42: ...ed folders is given to entire computers not to individual users of those computers However in Windows and Mac OS X environments each computer user can have individual access to a shared folder The pag...

Page 43: ...om accessing the shared folder or USB disk In the Authorized users list select the user s who should not be able to access the shared resource and then click Remove Note To select multiple contiguous...

Page 44: ...e shared folder as described in Accessing Shared Folders on page 27 and delete the desired items Note You cannot delete the public folder or any folders created using the home folder in the Console wh...

Page 45: ...If a user ever has to recover a disk using the recovery CD the user will be prompted for a password to do so The user had to provide this password when protecting the disk However if the user forgets...

Page 46: ...of the protected disk is offline To back up the disk once again the user must remove protection and then protect the disk again For more information refer to Removing Protection on page 80 and Protec...

Page 47: ...ixed within an hour of its occurrence for example if you replace the disk that failed the alert will not be sent To set up e mail alerts 1 In the navigation bar click Advanced 2 Specify whether or not...

Page 48: ...isconnecting USB Devices The USB page displays a list of all USB devices that are currently attached to the storage system including the type of device it is the manufacturer and the name USB disks ar...

Page 49: ...se settings at any time Note Changing the storage system name affects backups If you plan to change the storage system name have all users stop all backups then change the name and have all users prot...

Page 50: ...list select the desired time zone The administrator name or password In the Administrator name text box enter the user name to use for logging in to the Manager In the Password and Confirm password t...

Page 51: ...Network Settings The Network page displays the network settings that were set when you initially configured the storage system Only the first Ethernet port was configured during setup The second uses...

Page 52: ...Console as described in Using the Console on page 28 For more information refer to Accessing the Storage System Using FTP on page 54 To change any of the network settings 1 In the navigation bar clic...

Page 53: ...ss and enter the IP address and subnet mask in the subsequent text boxes Then select the Enable DHCP server check box enter the begin ning IP address in the Starting IP address text boxes and enter th...

Page 54: ...s the name or IP address of the storage system for example ftp storage or ftp 192 168 0 101 Note You can use the storage system name only if that name is registered with a DNS server on your network Y...

Page 55: ...The disk is being rebuilt for example when a failed disk is replaced N A The disk is detected but not available for use for example when it has failed The hot plug indicator RED Removing the disk will...

Page 56: ...ar since the storage system will no longer be running Removing Hard Disks or Responding to Disk Failure The effect of removing hard disks from your storage system or disk failure varies depending on t...

Page 57: ...intain data integrity For example if you remove disk A from slot 1 and then remove disk B from slot 2 you must re install disk B first then disk A You can put the disks back into different slots but t...

Page 58: ...ion Take the appropriate action To do this Do this Scan the storage system again and update the information on the page Click Scan Re install the same disk or install a new disk Click Shut Down After...

Page 59: ...storage system again and update the information on the page Click Scan Re install the same disk Click Shut Down After the storage system shuts down re install the same disk and then restart the syste...

Page 60: ...r and then Shutdown from the left hand menu 1 Observe all safety and ESD precautions listed in Chapter 1 Safety and Warnings 2 If you are unable to shut down the system using the software Manager then...

Page 61: ...the holes in the drive carrier and attach the new hard disk to the carrier with the screws that were removed in Step 5 Note Be careful not to remove the side rail on the right hand side of the drive...

Page 62: ...onnect the storage system to its power source 10 Power up the storage system by pressing the power button on the front of the unit The System Status LED will flash while the system is booting up Note...

Page 63: ...st time a backup was performed This also minimizes the impact on your network Yet through unique technology on the storage system each backup is a complete point in time image You can view or recover...

Page 64: ...e Run Open or Run this program from its current location 4 If a security warning appears click Run The installation wizard starts 5 On the first page of the installation wizard click Next 6 On the pag...

Page 65: ...without first installing Microsoft NET Framework 1 1 When you click Yes the setup utility for Microsoft NET Framework 1 1 starts 7 If you agree to the terms of the license agreement select I agree an...

Page 66: ...ntil you activate the license For more information refer to Activating Your License on page 67 Starting Intel Client Backup and Recovery To start Intel Client Backup and Recovery click Start Programs...

Page 67: ...mail the license file to Activate Keycode falconstor com indicating that your hardware has changed When you receive confirmation that your license has been re activated you can continue to use the pro...

Page 68: ...ckup and Recovery with a restored Internet connection ProtectingYour Disks After you install Client Backup and Recovery and restart your computer the Protect a Disk wizard runs automatically Using thi...

Page 69: ...ion WhatTo Do Next In this case Go to this step You never previously completed the Protect a Disk wizard 3 You previously completed the Protect a Disk wizard and connected to a storage system 4 You pr...

Page 70: ...ily from the Recurrence list If you want backups to occur once a week select the day of the week from the Recurrence list Then select the time If you don t want backups to occur automatically select N...

Page 71: ...ame password is used for all disks backed up to the same storage system If you subsequently protect a second disk using the same storage system you will not be prompted to provide this password again...

Page 72: ...is being sent over the network The Progress bar graphically indicates how much of the backup is complete To stop a backup in progress click Stop Current Activity Stopping a Backup or Recovery in Progr...

Page 73: ...ord or Password for Restoring Hard Disks When you protect a disk you specify what password to use for recovering the disk using the recovery CD However you can change this password at any time Note Th...

Page 74: ...l as any backups that were performed after the backup you re recovering You might want to copy any newer files that you want to keep to another disk before you recover the disk To copy files from a ba...

Page 75: ...will not see a new drive letter for the backup view Internally the backup view is also mapped to E since that was the first drive letter after the local disks However when you use Disk Management to...

Page 76: ...a Backup on page 75 In addition if network errors occur or the storage system shuts down during recovery your operating system might become unstable and you will have to recover it using the recovery...

Page 77: ...ases there will be only one NIC and you can simply select Next This screen displays only the NICs on this system that are supported by Client Backup and Recovery If no NICs appear on this screen you m...

Page 78: ...the date and time of the backup that you want to recover In general selecting Base Disk is the same as selecting the most recent backup However if your system crashed during the last backup the base...

Page 79: ...partition in an incomplete state some of the data will have been recovered but not all of it 18 When the completion screen appears review the results and do one of the following To do this Do this Re...

Page 80: ...n page 76 However the backups that currently exist on the storage system are retained and you can recover them using the recovery CD as described in Recovering a System Disk or Partition on page 77 If...

Page 81: ...disconnect from the shared folders to ensure that the process proceeds smoothly You might also want to have users disconnect from the shared folders if you want to change their access rights since oth...

Page 82: ...is yellow If the disk was previously functioning correctly but the LED light is now yellow the disk might have failed The impact of a disk failure depends on the disk configuration Disk Con guration D...

Page 83: ...System Power 200 W power supply Software Speci cation Component Speci cation Operating System Linux Kernel 2 4 Network Service Fixed IP or DHCP client server default IP address is 192 168 0 101 Manag...

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Page 85: ...ty Europe EN 61000 3 2 Harmonics Europe EN 61000 3 3 Voltage Flicker Europe CE EMC Directive 89 336 EEC Europe Certi cations Registrations Declarations CE Declaration of Conformity CENELEC Europe Prod...