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Service
This page shows the device firmware version. Provide this information together with firmware version
& log files to the service center when your product cannot work properly.
Firmware version:
Item
Description
MCU version
MCU version is for service use only.
Bluetooth module
Show the embedded Bluetooth module firmware version.
Firmware
When updating Firmware, click “Update" to select the firmware file from your
PC. Click “Open” to confirm and “Apply” to start firmware updating process.
System will reboot automatically when the firmware update is completed. It
might take a few minutes. Until the menu ball and toolbar appear again, it’s
ready for use.
Service data
Log file is used for problem analysis while the product cannot work properly.
Export the log file to your PC and send to the service center for further
investigation. Totally 3 files would be downloaded. Including device
configuration data, service data, and debug log.
Restart Device
Allow the administrator to restart the device at remote site via network
connection. Make sure the device is not in use or busy before restart. After
click on Restart icon, one warning dialog would pop up to ask if you want to
continue. Click Confirm to restart.
NOTICE
Do not shutdown / power off the system during firmware updating. It may cause un-reversible
damage on the device.
Summary of Contents for MA-XL1
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