15
Our 24 months warranty covers all manufacturing
defects in materials and workmanship when used in
normal conditions and in accordance with our user
manual for a period of 24 months from the date of
the original retail purchase by the first end-user
customer. To request repairs or spare parts under
our warranty for defects in materials and
workmanship you must present your proof of
purchase, made within the 24 months preceding the
service request.
Our 24 months warranty does not apply to defects
caused by normal wear and tear, damage caused by
accidents, abusive use, negligence, fire, liquid
contact or other external cause, damage which is the
consequence of failing to comply with the user
manual, damage caused by use with another
product, damage caused by service by anyone who
is not authorized by us, or if the product is stolen or if
any label or identification number has been removed
from the product or has been changed. Examples of
normal wear and tear include wheels and fabric worn
down by regular use and the natural breakdown of
colors and materials due to normal aging of the
product.
What to do in case of defects:
Should problems or defects arise, your first point of
contact is the authorized dealer or retailer
recognized by us. Our 24 months warranty is
recognized by them
(1)
. You must present your proof
of purchase, made within the 24 months preceding
the service request. It is easiest if you get your
service request pre-approved by us. If you submit a
valid claim under this warranty, we may request that
you return your product to the authorized dealer or
retailer recognized by us or that you ship the product
to us in accordance with our instructions. We will pay
for shipment and for return freight if all instructions
are followed. Damage and/or defects neither
covered by our warranty nor by the legal rights of the
consumer and/or damage and/or defects with
respect to products that are not covered by our
warranty can be handled at a reasonable fee.
Rights of the consumer:
A consumer has legal rights pursuant to applicable
consumer legislation, which may vary from country
to country. The rights of the consumer under
applicable national legislation are not affected by this
warranty.
Lifetime Warranty:
Under the terms and conditions published on our
website www.maxi-cosi.com/lifetimewarranty we
offer a voluntary manufacturer’s Lifetime Warranty
to first users. To claim this Lifetime Warranty you
need to register on our website.
This warranty is provided by Dorel Netherlands. We
are registered in The Netherlands under company
number 17060920. Our trading address is Korendijk
5, 5704 RD Helmond, The Netherlands, and our
postal address is P.O. Box 6071, 5700 ET Helmond,
EN
Summary of Contents for Pearl One i-Size
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