Spangenberg International B.V.
– Nijverheidsweg 19F – 3641 RP Mijdrecht – Holland – T. +31 (0) 297 253 969 – F. +31 (0) 297 256 445
Troubleshooting
The follow overview will help you understand possible problems. However, only qualified
technicians should attempt to open or repair the machine. Contact your supplier when in doubt.
Problem
Possible Cause
Possible Solution
The appliance does not work.
▪
The appliance is switched off.
▪
The power supply is
interupted.
▪
The voltage is not correct.
▪
Overheat protection is active.
➢
Switch on the appliance.
➢
Check the power supply, plug
in power cable.
➢
Use a compatible power
source.
➢
Let the appliance cool down.
The appliance does not seal
properly.
▪
The mold is mouted
incorrectly.
▪
The rubber gasket is dirty,
damaged or missing.
▪
Temperature to low/high.
▪
Sealing film dirty, damaged or
incorrectly positioned.
▪
Wrong type of film.
▪
Sealing plate or mold is
damaged or dirty.
➢
Mount the mold properly.
➢
Clean/replace rubber gasket.
➢
Adjust temperature until
result is satisfactory.
➢
Make sure film is clean,
undamaged and placed
correctly.
➢
Use suitable film.
➢
Repair, replace or clean part.
The film is not cut properly.
▪
The cutting blade is dirty,
damaged or missing.
▪
The knife slot is blocked.
➢
Clean/replace blade.
➢
Clean/unblock the knife slot.
Cleaning and Maintenance
•
Maintenance and repairs should only be done by a certified technician.
•
Regularly check and clean the appliance, its parts and accessories (if applicable).
•
Regularly check the power plug and power cable for damage. If either is damaged do not use the appliance.
Instead, have it repaired by a certified electrical engineer.
•
Always switch off and disconnect the power supply before cleaning or maintenance.
•
Use a damp cloth to clean the device. If necessary, the mold can be removed and cleaned with a brush,
warm water and soap. Always dry the device and its parts after cleaning, using a soft cloth.
•
ATTENTION! Never use aggressive cleaning agents or abrasives. Do not use solvents or petrol based cleaning
agents. Some cleaning agents may leave harmful residues or cause damage to the machine. Use a food safe
detergent instead.
•
ATTENTION! Do not use any scourer and sharp or pointed objects during cleaning, this may cause damage
to the machine.
•
ATTENTION! Never hose down the machine or immerse it in water or any other liquid, instead wipe the
exterior with a damp cloth. Do not use a steamer to clean the appliance
•
ATTENTION! Never let the power cable or power plug get wet or damp.
